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CLEET Phase 1 And Phase 2
Certification Test Questions And
Verified Answers
What are the responsibilities of a security guard during or after an incident or
offense? - correct-answer -Observe and report
Which of the following is a true statement about a security guard's relationship to
the public or client employees? - correct-answer -Security officers enforce the
client's rules, policies, and procedures.
Which of the following actions demonstrates good public relation? - correct-
answer -Enforcing all rules, policies, and procedures without expressing personal
opinions or disagreement.
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not
authorized) - correct-answer -No
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Maintaining a good physical appearance means? - correct-answer -Being well-
groomed
Maintaining a professional work area means? - correct-answer -Keeping desks and
counters clean and organized
How should you respond to people who try to use their friendship with people? -
correct-answer -Be fair
How should you speak to communicate across language barriers? - correct-answer
-Clearly slowly
Which of the following words does not represent a guideline for communicating
across language barriers? - correct-answer -Shout
How can you maintain your professionalism when communicating with the
media? - correct-answer -Being pleasant at all times
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What is the proper response to a request to answer questions from the media? -
correct-answer -Refer media representatives to your supervisor
In addition to being understanding when making a court appearance, you should
should also? - correct-answer -Be yourself
What is one way of maintaining your credibility during a court appearance? -
correct-answer -Projecting a professional image
Who should hang up the phone last? - correct-answer -You
If you answer the telephone and the person caller wants may not be reached? -
correct-answer -Explain the reason the person may not be reached.
When reporting an emergency over the telephone you should? - correct-answer -
Follow all directions given by the emergency dispatcher
At what level should you speak when using a radio? - correct-answer -Just above a
normal conversational level
CLEET Phase 1 And Phase 2
Certification Test Questions And
Verified Answers
What are the responsibilities of a security guard during or after an incident or
offense? - correct-answer -Observe and report
Which of the following is a true statement about a security guard's relationship to
the public or client employees? - correct-answer -Security officers enforce the
client's rules, policies, and procedures.
Which of the following actions demonstrates good public relation? - correct-
answer -Enforcing all rules, policies, and procedures without expressing personal
opinions or disagreement.
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not
authorized) - correct-answer -No
,2|Page
Maintaining a good physical appearance means? - correct-answer -Being well-
groomed
Maintaining a professional work area means? - correct-answer -Keeping desks and
counters clean and organized
How should you respond to people who try to use their friendship with people? -
correct-answer -Be fair
How should you speak to communicate across language barriers? - correct-answer
-Clearly slowly
Which of the following words does not represent a guideline for communicating
across language barriers? - correct-answer -Shout
How can you maintain your professionalism when communicating with the
media? - correct-answer -Being pleasant at all times
, 3|Page
What is the proper response to a request to answer questions from the media? -
correct-answer -Refer media representatives to your supervisor
In addition to being understanding when making a court appearance, you should
should also? - correct-answer -Be yourself
What is one way of maintaining your credibility during a court appearance? -
correct-answer -Projecting a professional image
Who should hang up the phone last? - correct-answer -You
If you answer the telephone and the person caller wants may not be reached? -
correct-answer -Explain the reason the person may not be reached.
When reporting an emergency over the telephone you should? - correct-answer -
Follow all directions given by the emergency dispatcher
At what level should you speak when using a radio? - correct-answer -Just above a
normal conversational level
