COMPLETE QUESTIONS WITH
CORRECT SOLUTIONS||100%
GUARANTEED PASS||UPDATED
2026/2027 SYLLABUS||ALREADY
GRADED A+||<<LATEST VERSION>>
1. In addition to placing wet floor signs to ensure that no one walks on a wet floor,
which of the following is part of the correct procedure for mopping a hallway?
A. Close off the entire hallway, mop the entire hallway, and then open the hallway
only when it is dry.
B. Mop no more than one yard of the full hallway width at a time.
C. Mop the entire hallway, then place a non-skid runner down the entire length
until the hallway is dry.
D. Mop one half of the length of the hallway at a time, leaving the other half open
to traffic. - ANSWER ✓ D. Mop one half of the length of the hallway at a time,
leaving the other half open to traffic.
2. "A general statement that guides thinking and action, and permits
interpretation" is the definition of which one of the following?
A. rule
B. policy
C. program
D. procedure - ANSWER ✓ B. policy
3. One name given to the adverse physical and psychosocial effects resulting from
a move from a familiar environment to an unfamiliar environment is:
A. transfer trauma
C. sundowner's syndrome
B. paraplegia
,D. bipolar disorder - ANSWER ✓ A. transfer trauma
4. A meaningful staff development program begins with
A. selection of the instructor
B. development of a course outline
C. an assessment of employee needs for training
D. selection of a teaching method - ANSWER ✓ C. an assessment of employee
needs for training
5. Tylenol is an example of ...
A. an antibiotic
B. an analgesic
C. an antihypertensive
D. a sedative - ANSWER ✓ B. an analgesic
6. Why should an administrator get department heads involved in the budget-
making process?
A. To comply with state licensing and federal certification requirements.
B. To obtain more accurate cost estimates and more control over costs.
C. To satisfy a Generally Accepted Accounting Principle (GAAP).
D. To conserve time in developing a budget. - ANSWER ✓ B. To obtain more
accurate cost estimates and more control over costs.
7. Who pays the tax under the Federal Unemployment Tax Act?
A. employee only
B. employer only (in all but a few states)
C. employer and employee equally, in all states
D. employer and employee, but at different rates - ANSWER ✓ B. employer only
(in all but a few states)
8. If a stroke survivor takes a long time in putting on his shirt, the care-giver
should
A. ignore this so as not to embarrass him.
B. put the shirt on for him.
, C. encourage the person in his efforts.
D. set a time limit for completing the task. - ANSWER ✓ C. encourage the person
in his efforts.
9. An employee who is dissatisfied is most likely to...?
A. quit.
B. work fewer hours.
C. ask for a raise.
D. produce less. - ANSWER ✓ D. produce less.
10. Which of the following is the most prudent approach to pest control?
A. open traps
B. above-ground poison bait
C. contracting with a licensed pest control company
D. aerosol sprays applied by staff - ANSWER ✓ C. contracting with a licensed
pest control company
11. Which of the following is the best activity for a customer with multiple
sclerosis?
A. Attending community-based events, such as concerts.
B. Any of the activities that he or she enjoyed in his or her past.
C. An activity that meets that person's assessed needs, abilities, and preferences.
D. Working on puzzles and other "brain games." - ANSWER ✓ C. An activity that
meets that person's assessed needs, abilities, and preferences.
12. Steps to be taken in the investigation of an allegation of staff-on-customer
abuse include all of the following except which one?
A. Interview the alleged victim and any witnesses, but respect the right of the
alleged perpetrator to not self-incriminate
B. Examine the alleged victim for signs of injury (both physical and psychosocial).
C. Protect evidence that could be used in a criminal investigation.
D. Observe interactions between the alleged victim and staff. - ANSWER ✓ A.
Interview the alleged victim and any witnesses, but respect the right of the alleged
perpetrator to not self-incriminate