SOLUTION MANUAL
Medical Assisting Administrative & Clinical
Competencies (MindTap Course List) 9th
Edition
by Michelle Blesi, All Chapters 1 - 58
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 1
website, in whole or in part.
,TABLE OF CONTENTS
Ø Chapter 1: The Medical Assistant, Health Care Team, and Medical Environment
Ø Chapter 2: Professionalism
Ø Chapter 3: Legal and Ethical Issues
Ø Chapter 4: Applying Communication Skills
Ø Chapter 5: Introduction to Medical Terminology
Ø Chapter 6: Anatomic Descriptors and Fundamental Body Structure
Ø Chapter 7: The Nervous System
Ø Chapter 8: The Senses
Ø Chapter 9: The Integumentary System
Ø Chapter 10: The Skeletal System
Ø Chapter 11: The Muscular System
Ø Chapter 12: The Respiratory System
Ø Chapter 13: The Circulatory System
Ø Chapter 14: The Lymphatic/Immune System
Ø Chapter 15: The Digestive System
Ø Chapter 16: The Urinary System
Ø Chapter 17: The Endocrine System
Ø Chapter 18: The Reproductive System
Ø Chapter 19: Telephone Communications
Ø Chapter 20: Written Communications
Ø Chapter 21: The Office Environment, Computers, and Equipment
Ø Chapter 22: Scheduling Appointments and Receiving Patients
Ø Chapter 23: The Medical Record, Documentation, and Filing
Ø Chapter 24: Health Insurance
Ø Chapter 25: Procedural and Diagnostic Coding
Ø Chapter 26: Patient Accounts
Ø Chapter 28: Patient Billing, Posting Patient Payments, and Collecting Fees
Ø Chapter 29: Banking Procedures
Ø Chapter 30: Accounts Payable and Accounting Procedures
Ø Chapter 31: Infection Control and Medical Asepsis
Ø Chapter 32: The Medical History and Patient Screening
Ø Chapter 33: Body Measurements and Vital Signs
Ø Chapter 34: Preparing for Examinations
Ø Chapter 35: The Physical Exam
Ø Chapter 36: Specialty Examinations and Procedures
Ø Chapter 38: Pediatric Examinations
Ø Chapter 39: Geriatrics
Ø Chapter 40: Mental Health
Ø Chapter 41: The Physician's Office Laboratory
Ø Chapter 42: Specimen Collection and Processing
Ø Chapter 43: Blood Specimen Collection
Ø Chapter 44: Diagnostic Testing
Ø Chapter 45: Cardiology Procedures
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 2
website, in whole or in part.
, Ø Chapter 46: Radiology Procedures
Ø Chapter 47: Preparing for Surgery
Ø Chapter 48: Assisting with Minor Surgery
Ø Chapter 49: Pharmacology Fundamentals
Ø Chapter 50: Measurement Systems, Basic Mathematics, and Dosage Calculations
Ø Chapter 51: Administering Oral and Noninjectable Medications
Ø Chapter 52: Administering Injections and Immunizations
Ø Chapter 53: Emergencies in the Medical Office and the Community
Ø Chapter 54: First Aid for Accidents and Injuries
Ø Chapter 55: Rehabilitation
Ø Chapter 56: Nutrition, Exercise, and Healthy Living
Ø Chapter 57: Practicum and the Job Search
Ø Chapter 58: Managing the Office
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 3
website, in whole or in part.
, Solution and Answer Guide for
Medical Assisting Administrative & Clinical Competencies(MindTap
Course List) 9th Edition by Michelle Blesi
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health CareTeam,
and Medical Environment
Table of Contents
Content Type .................................................................................................................................................................1
Check Your Understanding (from End of Chapter questions) .................................................................................... 1
Content Type
Check Your Understanding (from End of Chapter questions)
1. To be successful as an MA, you must learn a specific:
a. knowledge base.
b. set of skills.
c. set of behaviors.
d. all of these
ANS: d Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of behaviors to be
successful.
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set ofbehaviors to be
successful.
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of behaviors to be
successful.
d. Correct. As an MA, you must learn all of these – a knowledge base, a set of skills, and aset of behaviors - to
be successful.
2. All of the following are clinical skills EXCEPT:
a. Filing patient records
b. Phlebotomy
c. Administering medications
d. Wrapping instruments
ANS: a
Analysis:
a. Correct. The filing of patient records is an administrative skill.
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an administrative skill.
c. Incorrect. Administering medications is a clinical skill. The filing of patient records is an administrative
skill.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 4
website, in whole or in part.
Medical Assisting Administrative & Clinical
Competencies (MindTap Course List) 9th
Edition
by Michelle Blesi, All Chapters 1 - 58
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 1
website, in whole or in part.
,TABLE OF CONTENTS
Ø Chapter 1: The Medical Assistant, Health Care Team, and Medical Environment
Ø Chapter 2: Professionalism
Ø Chapter 3: Legal and Ethical Issues
Ø Chapter 4: Applying Communication Skills
Ø Chapter 5: Introduction to Medical Terminology
Ø Chapter 6: Anatomic Descriptors and Fundamental Body Structure
Ø Chapter 7: The Nervous System
Ø Chapter 8: The Senses
Ø Chapter 9: The Integumentary System
Ø Chapter 10: The Skeletal System
Ø Chapter 11: The Muscular System
Ø Chapter 12: The Respiratory System
Ø Chapter 13: The Circulatory System
Ø Chapter 14: The Lymphatic/Immune System
Ø Chapter 15: The Digestive System
Ø Chapter 16: The Urinary System
Ø Chapter 17: The Endocrine System
Ø Chapter 18: The Reproductive System
Ø Chapter 19: Telephone Communications
Ø Chapter 20: Written Communications
Ø Chapter 21: The Office Environment, Computers, and Equipment
Ø Chapter 22: Scheduling Appointments and Receiving Patients
Ø Chapter 23: The Medical Record, Documentation, and Filing
Ø Chapter 24: Health Insurance
Ø Chapter 25: Procedural and Diagnostic Coding
Ø Chapter 26: Patient Accounts
Ø Chapter 28: Patient Billing, Posting Patient Payments, and Collecting Fees
Ø Chapter 29: Banking Procedures
Ø Chapter 30: Accounts Payable and Accounting Procedures
Ø Chapter 31: Infection Control and Medical Asepsis
Ø Chapter 32: The Medical History and Patient Screening
Ø Chapter 33: Body Measurements and Vital Signs
Ø Chapter 34: Preparing for Examinations
Ø Chapter 35: The Physical Exam
Ø Chapter 36: Specialty Examinations and Procedures
Ø Chapter 38: Pediatric Examinations
Ø Chapter 39: Geriatrics
Ø Chapter 40: Mental Health
Ø Chapter 41: The Physician's Office Laboratory
Ø Chapter 42: Specimen Collection and Processing
Ø Chapter 43: Blood Specimen Collection
Ø Chapter 44: Diagnostic Testing
Ø Chapter 45: Cardiology Procedures
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 2
website, in whole or in part.
, Ø Chapter 46: Radiology Procedures
Ø Chapter 47: Preparing for Surgery
Ø Chapter 48: Assisting with Minor Surgery
Ø Chapter 49: Pharmacology Fundamentals
Ø Chapter 50: Measurement Systems, Basic Mathematics, and Dosage Calculations
Ø Chapter 51: Administering Oral and Noninjectable Medications
Ø Chapter 52: Administering Injections and Immunizations
Ø Chapter 53: Emergencies in the Medical Office and the Community
Ø Chapter 54: First Aid for Accidents and Injuries
Ø Chapter 55: Rehabilitation
Ø Chapter 56: Nutrition, Exercise, and Healthy Living
Ø Chapter 57: Practicum and the Job Search
Ø Chapter 58: Managing the Office
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 3
website, in whole or in part.
, Solution and Answer Guide for
Medical Assisting Administrative & Clinical Competencies(MindTap
Course List) 9th Edition by Michelle Blesi
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health CareTeam,
and Medical Environment
Table of Contents
Content Type .................................................................................................................................................................1
Check Your Understanding (from End of Chapter questions) .................................................................................... 1
Content Type
Check Your Understanding (from End of Chapter questions)
1. To be successful as an MA, you must learn a specific:
a. knowledge base.
b. set of skills.
c. set of behaviors.
d. all of these
ANS: d Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of behaviors to be
successful.
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set ofbehaviors to be
successful.
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of behaviors to be
successful.
d. Correct. As an MA, you must learn all of these – a knowledge base, a set of skills, and aset of behaviors - to
be successful.
2. All of the following are clinical skills EXCEPT:
a. Filing patient records
b. Phlebotomy
c. Administering medications
d. Wrapping instruments
ANS: a
Analysis:
a. Correct. The filing of patient records is an administrative skill.
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an administrative skill.
c. Incorrect. Administering medications is a clinical skill. The filing of patient records is an administrative
skill.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 4
website, in whole or in part.
