TEXAS CLASS D WATER OPERATOR LICENSE
EXAM QUESTIONS WITH CORRECT ANSWERS
\Q\.Operators have a responsibility to provide drinking water that meets federal
and state standards. (true/false) - ANSWERS.-true
\Q\.Water must be disinfected, delivered at inadequate pressure, and be ample in
quantity. (true/false) - ANSWERS.-false (adequate pressure)
\Q\.Utility employees should guard the water supply and facilities from
contamination, public tours, and even terrorism. (true/false) - ANSWERS.-false
(public tours)
\Q\.The state requires bacteriological sample results be kept years. -
ANSWERS.-5 years
\Q\.The state requires chemical analysis be kept at least years. - ANSWERS.-
10 years
\Q\.EPA requires a water system to keep a copy of each consumer confidence
report at least
years. - ANSWERS.-5 years
,\Q\.A public water system provides the public with piped water for human
consumption, serves at least service
connections, and regularly serves at least individuals
daily at least
days out of the year. - ANSWERS.-15 service connections
25 individuals
60 days out of the year
\Q\.The water utility field affects everyone because . - ANSWERS.-water is
essential to life and health
\Q\.The water utility employee should remember customers are entitled to
and
.-
ANSWERS.-courteous treatment and answers to questions about water
\Q\.In Texas, water operator licensing is administered by the .-
ANSWERS.-TCEQ
\Q\.All public water systems are required to employ licensed operators even if
the system only
treated water bought from another source. - ANSWERS.-redistributes
treated water
\Q\.Public water systems include cities, municipal utility districts,
,rural water supply corporations, mobile home parks, and .-
ANSWERS.-campgrounds
\Q\.Examples of community water systems include .
a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above - ANSWERS.-e. all of the above
\Q\.A federal agency impacting the water utility industry is the .-
ANSWERS.-EPA
\Q\.The most important federal law impacting the water utility
industry is the .–
ANSWERS.-Safe Drinking Water Act (PL93-523)
\Q\.The four national safety and quality standards for drinking water
covered in the Safe Drinking Water Act are physical, chemical, and
radiological. - ANSWERS.-
bacteriological
\Q\.The state agency that regulates drinking water in Texas and administers
the federal Safe Drinking Water Act is the . - ANSWERS.-TCEQ
, \Q\.Water utility system personnel are required to notify the TCEQ of changes
or alterations of the system, a new facility to be built, and water supply . -
ANSWERS.-health hazards
\Q\.Some regional and local agencies impacting the water utility industry are
municipal utility districts, rural water supply corporations, drainage districts,
, groundwater
conservation districts, and subsidence districts. - ANSWERS.-river authorities
\Q\.Public relations (PR) is the relationship between YOU, the water utility
employee, and the
. - ANSWERS.-customer
\Q\.The keys to good customer relations are (1) everything the utility does is PR,
(2) customers are entitled to courteous treatment, (3) every employee is a PR
person. (true/false) -
ANSWERS.-true
\Q\.Meter readers are the persons with whom customers have the least
contact. (true/false) - ANSWERS.-false (meter readers often have the most
contact)
\Q\.Meter readers can be ambassadors of goodwill. (true/false) - ANSWERS.-
true
EXAM QUESTIONS WITH CORRECT ANSWERS
\Q\.Operators have a responsibility to provide drinking water that meets federal
and state standards. (true/false) - ANSWERS.-true
\Q\.Water must be disinfected, delivered at inadequate pressure, and be ample in
quantity. (true/false) - ANSWERS.-false (adequate pressure)
\Q\.Utility employees should guard the water supply and facilities from
contamination, public tours, and even terrorism. (true/false) - ANSWERS.-false
(public tours)
\Q\.The state requires bacteriological sample results be kept years. -
ANSWERS.-5 years
\Q\.The state requires chemical analysis be kept at least years. - ANSWERS.-
10 years
\Q\.EPA requires a water system to keep a copy of each consumer confidence
report at least
years. - ANSWERS.-5 years
,\Q\.A public water system provides the public with piped water for human
consumption, serves at least service
connections, and regularly serves at least individuals
daily at least
days out of the year. - ANSWERS.-15 service connections
25 individuals
60 days out of the year
\Q\.The water utility field affects everyone because . - ANSWERS.-water is
essential to life and health
\Q\.The water utility employee should remember customers are entitled to
and
.-
ANSWERS.-courteous treatment and answers to questions about water
\Q\.In Texas, water operator licensing is administered by the .-
ANSWERS.-TCEQ
\Q\.All public water systems are required to employ licensed operators even if
the system only
treated water bought from another source. - ANSWERS.-redistributes
treated water
\Q\.Public water systems include cities, municipal utility districts,
,rural water supply corporations, mobile home parks, and .-
ANSWERS.-campgrounds
\Q\.Examples of community water systems include .
a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above - ANSWERS.-e. all of the above
\Q\.A federal agency impacting the water utility industry is the .-
ANSWERS.-EPA
\Q\.The most important federal law impacting the water utility
industry is the .–
ANSWERS.-Safe Drinking Water Act (PL93-523)
\Q\.The four national safety and quality standards for drinking water
covered in the Safe Drinking Water Act are physical, chemical, and
radiological. - ANSWERS.-
bacteriological
\Q\.The state agency that regulates drinking water in Texas and administers
the federal Safe Drinking Water Act is the . - ANSWERS.-TCEQ
, \Q\.Water utility system personnel are required to notify the TCEQ of changes
or alterations of the system, a new facility to be built, and water supply . -
ANSWERS.-health hazards
\Q\.Some regional and local agencies impacting the water utility industry are
municipal utility districts, rural water supply corporations, drainage districts,
, groundwater
conservation districts, and subsidence districts. - ANSWERS.-river authorities
\Q\.Public relations (PR) is the relationship between YOU, the water utility
employee, and the
. - ANSWERS.-customer
\Q\.The keys to good customer relations are (1) everything the utility does is PR,
(2) customers are entitled to courteous treatment, (3) every employee is a PR
person. (true/false) -
ANSWERS.-true
\Q\.Meter readers are the persons with whom customers have the least
contact. (true/false) - ANSWERS.-false (meter readers often have the most
contact)
\Q\.Meter readers can be ambassadors of goodwill. (true/false) - ANSWERS.-
true
