YIELD CONTENT & PRACTICE QUESTIONS
FOR A+ PERFORMANCE – 2026/2027
Conflicting management strategies: There is an ongoing
struggle in Parks and Recreation between these two things: - THE
CORRECT ANSWER-Conservation and development
"No flying of model aircrafts behind zero line, no aerobatics or
high-speed passes" are examples of: - THE CORRECT ANSWER-Rules
"Model aircrafts/boats shall be allowed only by permit issued
by Parks and Recreation Director" is an example of a: - THE
CORRECT ANSWER-Policy
"To obtain a permit, first call the Parks and Recreation
Director, then pay permit fees and submit application" is an
example of a - THE CORRECT ANSWER-Procedure
Comprehensive Plan - THE CORRECT ANSWER-Identifies short and
long-term priorities for P&R department, includes agency's
goals and policies, identification of deficiencies, inventories,
and developed standards for Parks
Master Plan - THE CORRECT ANSWER-Subsets of comprehensive plan;
focuses on physical resources and development. Typically
updated every 10 years. Driven by data.
,Strategic Plan - THE CORRECT ANSWER-Development or revision of
mission and vision; action plan for achieving goals and
objectives. Based on data analysis that provides insight to
trends in agency's internal & external environments
ADA act of 1992 requires... - THE CORRECT ANSWER-- that physical
alterations to public accommodations must be made to
accommodate people w/ disabilities to the maximum extent
feasible
-Facilities built or modified after 1992 must be compliant
-Remove architectural barriers
-Communication barriers must be removed (braille signs,
visually impaired)
What is the order of priorities for ADA barrier removal
recommended by the Department of Justice? - THE CORRECT
ANSWER-1. Access for those with disabilities ("get through the
door")
2. Access to areas where programs and services are offered
3. Access to restrooms, drinking fountains, & telephone when
facilities are open
4. Every individual should have the ability to benefit from
services
Customer expectations - THE CORRECT ANSWER-Based on the
image/reputation of the agency, prior experiences with the
agency, marketing/promotional material related to the agency,
and word-of-mouth feedback from others
,PRP must be aware of regulatory policies affecting the agency
from the following organizations (5) - THE CORRECT ANSWER-1.
OSHA
2. EPA
3. EEOC (Equal Employment Opportunity Commission)
4. FDA
5. NLRB (National Labor Relations Board)
What are the minimum and maximum levels of maintenance
standards for Parks and Recreation? - THE CORRECT ANSWER-
Minimum level: Maintain area so it is safe
Maximum level: Maximum occupant safety and comfort & a
sensation of well-being
Routine Maintenance - THE CORRECT ANSWER-Preserve or improve
the appearance of a facility or equipment. Less frequent than
housekeeping activities, vary by season and user preference.
May be completed on a fixed time schedule- not urgent.
Examples of routine maintenance include... - THE CORRECT ANSWER-
Stripping/waxing floors, painting walls, cleaning fixtures,
adjusting doors
Work order - THE CORRECT ANSWER-a form memorandum
requesting that specific maintenance services be performed.
Usually initiated by the PRP, on-site maintenance workers, or
facility users.
, Landscaping maintenance can...W - THE CORRECT ANSWER-enhance
attractiveness, invite users, channel traffic, contribute to safety,
and disguise unattractive areas. Landscaping should support,
not dictate program efforts.
RFP (Request for Proposal) - THE CORRECT ANSWER-A document
that is sent out to potential vendors requesting them to provide
a proposal on a product or service. Develop a scope of the
project, obtain bids, identify a contractor, supervise project to
agency standards.
Preventative Maintenance - THE CORRECT ANSWER-a program of
regular inspections and care to avert potential problems.
Prolongs the life of equipment and improves organizational
efficiency by avoiding downtime due to inoperable equipment.
What is the difference between a credit card and a P-card? - THE
CORRECT ANSWER-Credit cards can carry over a balance, P-cards
must be paid off at the end of the month. Monthly use fees and
interest charges are higher on credit cards.
What is the difference between a standard and blanket P.O.? -
THE CORRECT ANSWER-Standard P.O.s are used for a one-time
delivery of goods and/or services and are paid-in-full once
purchase is complete. Blanket P.O.s are used for small,
continuous purchases, and the agency is billed once per month
(ex: maintenance staff would use one at a hardware store).
Market - THE CORRECT ANSWER-the set of actual and potential
buyers of a product or service who have similar characteristics