Complete Skills & Knowledge Review 2026
What is active listening? - ANSWER ✔✨---A way of communicating that involves giving residents
your full attention
Average B/P Measurements Adult - ANSWER ✔✨---Systolic Pressure: 100-130 Diastolic: 60-90
What is verbal (oral) communication? - ANSWER ✔✨---Using words to communicate, either
through speech or writing
What is nonverbal communication? - ANSWER ✔✨---Communication without using words, such as
body language
What are some positive and negative ways of nonverbal communication? - ANSWER ✔✨---
Positive: Smiling, leaning forward, nodding
Negative: Rolling eyes, crossing arms, tapping feet, pointing
, What should nursing assistants avoid when talking to residents? - ANSWER ✔✨---Opinions, slang,
cliches, using medical terminology, giving advice, and asking "why"
Average B/P Measurement Teenager - ANSWER ✔✨---Systolic Pressure: 94-134 Diastolic Pressure:
64-84
How do you convert regular time to military time? - ANSWER ✔✨---Add 12 to the hours, but not
the minutes
ex: 4:00 p.m. + 12 = 1600
ex: 1:42 p.m. + 12 = 1342
How do you convert military time to regular time? - ANSWER ✔✨---Subtract 12 from the first set
of numbers
ex: 1600 - 12 = 4:00 p.m.
ex: 2210 - 12 = 10:10 p.m.
What are some things that are included in medical charts? - ANSWER ✔✨---Admission forms,
residents history and results, care plANSWER, doctors' notes and orders, nurses' notes, I&O (intake and
output) record, surgery reports, etc.
What should nursing assistants do if residents can not hear or understand them? - ANSWER ✔✨---
Face the resident, speak slowly, use a low voice, and do not shout
What is objective and subjective information? - ANSWER ✔✨---Objective: Information based on
what a person sees, hears, touches, or smells (signs)
Subjective: Information based on what residents reported (symptoms)
What are vital signs? - ANSWER ✔✨---Temperature, pulse, respirations, and blood pressure