NURSING TEST BANK
(CHAPTER 7-9)
a. Review the organization's mission statement. - CORRECT ANSWER -A nurse is considering applying for
employment at a new health-care facility. How should the nurse best identify the aims and priorities of
the organization?
a. Review the organization's mission statement.
b. Speak with as many front-line workers as possible.
c. Ask interviewers about recent responses to consumer satisfaction surveys.
d. Review the organization's policy and procedures documents.
c. ensure that evaluation occurs at several points during the process. - CORRECT ANSWER -The nurse is
participating in a planning process in a large health-care organization. The nurse and the other members
of the team should:
a. avoid specifics so that the plan can be applied in any health-care setting.
b. ensure that long-term hpriorities hare halways hprioritized hover hshort-term hpriorities.
c. ensure hthat hevaluation hoccurs hat hseveral hpoints hduring hthe hprocess.
d. begin hto hengage hemployees hin hthe hprocess hafter hthe hplan hhas hbeen himplemented.
d. hAll hplans hshould hbe hflexible hto haccommodate hchanging hcircumstances. h- hCORRECT hANSWER h-
Which his ha htrue hstatement habout hplanning?
a. All hplans hshould hbe hdefined hat hthe houtset hso hthat hchanges hare hnot hnecessary.
b. Long- hand hshort-range hplans hshould hbe hkept hseparate hso hpriorities hdo hnot
hbecome hconfused.
,c. Objectives hand hgoals hmust hbe hestablished hbefore hthe hphilosophy his hwritten.
d. All hplans hshould hbe hflexible hto haccommodate hchanging hcircumstances.
a. It his hfreely hchosen hfrom hamong halternatives.
c. It his hprized hand hcherished.
d. It his hpositively haffirmed.
e. It his hacted hupon. h- hCORRECT hANSWER h-A hnurse his hparticipating hin hthe hprocess hof hvalues
hclarification.
What hare hthe hcharacteristics hof
a htrue hvalue? hSelect hall hthat happly.
a. It his hfreely hchosen hfrom hamong halternatives.
b. It haligns hwith hthe hdominant hvalues hof hsociety.
c. It his hprized hand hcherished.
d. It his hpositively haffirmed.
e. It his hacted hupon.
a. "Every hnurse hwill hscreen hnewly hadmitted hclients hfor halcohol habuse." h- hCORRECT
hANSWER h-Which hstatement his han hexample hof ha hprocess hobjective?
a. "Every hnurse hwill hscreen hnewly hadmitted hclients hfor halcohol habuse."
b. "The hfalls hrate hon hthe hunit hwill hdecrease hby h50% hcompared hwith h2016 hrates."
c. "The hhealth-care hfacility hwill hachieve haccreditation hwithin hthe hnext h24 hmonths."
d. "The hnew hbowel hcare hprotocol hwill hbe hfully himplemented hby hthe hend hof hthe hcalendar hyear."
d. hInclude hsubordinates hearly hin hthe hprocess hand hinclude hthem hin hall haspects hof hpolicy
formation. h- hCORRECT hANSWER h-A hleader hhas hlaunched han horganizational hplanning hprocess hthat
hrequires hthe hdevelopment hof
new hpolicies. hHow hshould hthe hleader hutilize hsubordinates hduring hthis hprocess?
a. Delegate hthe hevaluation hphase hof horganizational hplanning hto hsubordinates.
, b. Ask hsubordinates hto hbrainstorm halternatives hand hthen hhave
hindustry hexperts hevaluate heach halternative.
c. Limit hthe hinvolvement hof hsubordinates hto hdeveloping hunit-level
hpolicies hand hprocedures.
d. Include hsubordinates hearly hin hthe hprocess hand hinclude hthem hin hall haspects
hof hpolicy hformation.
a. The hunit hphilosophy hshould halign hwith hthe hlarger horganization's hphilosophy. h- hCORRECT
hANSWER h-The hmanager his hleading ha hteam hto hdevelop ha hunit-level hphilosophy hstatement.
hWhat hguidelines hshould hthe hteam huse hduring hthis hprocess?
a. The hunit hphilosophy hshould halign hwith hthe hlarger horganization's hphilosophy.
b. The hunit's hphilosophy hshould hinclude ha hmission hstatement hand hvision hstatement.
c. The hstatement hshould hreflect hthe hvalues hand hpriorities hof hthe hspecific hunit hmanager.
d. The hstatement hshould hbe hconsistent hwith hthat hof hother hsimilar hhealth-care hagencies.
a. Implied hpolicies h- hCORRECT hANSWER h-A hnew hnurse hon hthe hunit hhas hbeen hcriticized hfor
hdeviating hfrom hthe haccepted hmodel hof hend-of-shift hreport, heven hthough hthere his hno hwritten
hpolicy habout hthe hcontent hor hformat hfor
report. hWhich hterm his hused hfor hthis htype hof hpolicy?
a. Implied hpolicies
b. Expressed hpolicies
c. Understood hprecedents
d. The horganizational hculture
c. hThe hphilosophy his hreflected hin hthe hcare hthat hclients hand hfamilies hreceive. h- hCORRECT hANSWER
h-A hhealth- hcare horganization hhas hadopted ha hnew hphilosophy hstatement. hWhat hobservation hbest
hshows hthat hthe hphilosophy his hbeing himplemented?
a. The hphilosophy his hdisplayed hprominently hin hclient hcare hareas hand hstaff hareas.