Rasmussen College MDC 1 Exam
1|Certified Questions And Answers
Desire to understand and be sensitive to feelings, beliefs and situation. - correct-
answer -Empathy
This is the expression of value and flexibility to meet the patients' needs based on
their unique situation. - correct-answer -Respect
Ability to respond truthfully. - correct-answer -Genuineness
Ability to respond using specific terms - correct-answer -Concreteness
This is used to clarify the message received or decoding the actual meaning. -
correct-answer -Confrontation
Be aware of cultural preferences related to eye contact, space, and touch. -
correct-answer -Therapeutic communication within cultures
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Socially transmitted behaviors, arts, beliefs, values, customs, lifeways and other
characteristics that guide decision making. - correct-answer -Culture
- Provide identity and sense of belonging
- Consist of common beliefs & practices
- Material (clothing, art) and non-material (language, beliefs).
- Dynamic & adaptive
- Complex
- Diverse
- Influences thinking and activities - correct-answer -Culture Characteristics
validates what the nurse believes he or she has heard or observed - correct-
answer -Validating
allows the nurse to gain an understanding of a patient's comment - correct-
answer -Clarifying
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involves repeating that the person has said or describing the persons feelings. -
correct-answer -Reflective
used to place events in chronological order to investive a possible cause-effect
relationship between events - correct-answer -Sequencing
nurse can gain additional information to consider in assessing the paitent's health
status - correct-answer -Directing
ability to stand up for oneself and others using open, honest, and direct
communication - correct-answer -Assertive behavior
asserting one's rights in a negative manner that violates the rights of others -
correct-answer -Aggressive behavior
stereotyped, trite, or pat answer - correct-answer -Cliche
rude, intimidating, and undesirable behavior directed at another person - correct-
answer -Incivility