Questions. Updated 2026
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Terms in this set (124)
,1. In an interview, the nurse may A) Note-taking may impede the nurse's
find it necessary to take notes to observation of the patient's nonverbal
aid his or her memory later. behaviors.
Which statement is true
regarding note-taking? Page: 31 Some use of history forms and
note-taking may be unavoidable. But be
A) Note-taking may impede the aware that note-taking during the interview
nurse's observation of the has disadvantages. It breaks eye contact too
patient's nonverbal behaviors. often, and it shifts attention away from the
B) Note-taking allows the patient patient, which diminishes his or her sense of
to continue at his or her own importance. It also may interrupt the
pace as the nurse records what patient's narrative flow, and it impedes the
is said. observation of the patient's nonverbal
C) Note-taking allows the nurse behavior.
to shift attention away from the
patient resulting in an increased
,patient, resulting in an increased
comfort level.
D) Note-taking allows the nurse
to break eye contact with the
patient, which may increase his
or her level of comfort.
2. During an interview, the nurse D) Open-ended question
states, "You mentioned shortness
of breath. Tell me more about Page: 32 The open-ended question asks for
that." Which verbal skill is used narrative information. It states the topic to be
with this statement? discussed but only in general terms. The
nurse should use it to begin the interview, to
A) Reflection introduce a new section of questions, and
B) Facilitation whenever the person introduces a new topic.
C) Direct question
D) Open-ended question
, 3. A nurse is taking complete C) using biased or leading questions.
health histories on all of the
patients attending a wellness Page: 36 This is an example of using leading
workshop. On the history form, or biased questions. Asking, "You don't
one of the written questions smoke, do you?" implies that one answer is
asks, "You don't smoke, drink, or "better" than another. If the person wants to
take drugs, do you?" This please someone, he or she is either forced
question is an example of: to answer in a way corresponding to their
implied values or is made to feel guilty when
A) talking too much. admitting the other answer.
B) using confrontation.
C) using biased or leading
questions.
D) using blunt language to deal
with distasteful topics.