BUS 210 LATEST 2026 EXAM QUESTIONS AND
ANSWERS GRADED A+
✔✔c. Acknowledge what she has said - ✔✔Your supervisor is explaining a complex
new process to you. Which of the following actions would most clearly illustrate that you
have attentively listened to the message she has communicated?
Select one:
a. Wait your turn to respond
b. Be accepting of her explanation
c. Acknowledge what she has said
d. Keep your cool while she is speaking
✔✔d. No, because written communication will not elicit the same feedback from the
manufacturing department as oral communication. - ✔✔You are the lead engineer at a
bicycle manufacturing firm. You have been spearheading a project that uses technology
to increase bicycle racers' performance. You have discussed this project with other
engineers, and you have been asked to write a report for the company's manufacturing
department. You would like to simply write down your conversations with the engineers,
rather than compose something new. Is this a good idea?
Select one:
a. Yes, because if the engineers understood your comments, those in manufacturing
should as well.
b. Yes, because using the same words and phrases in oral communication can easily
convey your message when used in written communication.
c. No, because oral communication is the most effective means of communication.
d. No, because written communication will not elicit the same feedback from the
manufacturing department as oral communication.
✔✔c. Logos and conciseness - ✔✔As the new communications director for your
division, you are responsible for the messages distributed on behalf of your group. The
previous director's writing style was complex, which led to confusion,
miscommunication, and misunderstanding. In your new role, which of the following
rhetorical elements and cognate strategies should you strive for in order to avoid the
your predecessor's mistakes?
Select one:
a. Pathos and tone
b. Ethos and credibility
c. Logos and conciseness
d. Logos and arrangement
✔✔a. Fair Use Act - ✔✔You are preparing content for your company's website, and you
want to ensure that you only use material you are legally entitled to. Which of the
following pieces of legislation should you become familiar with?
Select one:
a. Fair Use Act
b. Safe Harbor Provision
,c. Liability Limitation Act
d. Publisher Satisfaction Clause
✔✔c. Reflection - ✔✔You are in working on a report on the company's sales figures for
the past year. You are taking the time to ensure that all the data is accurate, and that
your analysis of these figures is correct. Your supervisor keeps asking for the report and
accuses you of procrastination. In reality, what task are you performing?
Select one:
a. Bypassing
b. Clarification
c. Reflection
d. Revision
✔✔c. Technical report - ✔✔Your supervisor has requested that you meet with other
members of your unit to develop a report that outlines a set of recommendations for
new procedures that will improve your unit's efficiency. What type of report will you
produce?
Select one:
a. Case study
b. Decision report
c. Technical report
d. Benchmark report
✔✔a. Reread, revise, and review. - ✔✔Which of the following is an effective strategy for
writing more effective emails?
Select one:
a. Reread, revise, and review.
b. Generalize and avoid specifics.
c. Be wordy to appear professional.
d. Use abbreviations where possible.
✔✔d. It may be associated with gaps in employment history - ✔✔Which of the following
is a disadvantage of a functional resume?
Select one:
a. It may not fit established resume guidelines
b. It may be difficult to highlight skills and experience
c. Employers may prefer a reverse chronological order
d. It may be associated with gaps in employment history
✔✔a. Conversational - ✔✔Which of the following styles is represented in this sentence?
Which of the following styles is represented in this sentence?
"As you know, we will be launching our new manufacturing process at the beginning of
next month."
Select one:
, a. Conversational
b. Formal
c. Indirect X
d. Passive
✔✔c. Sequence transitions - ✔✔Sugako uses the following statements to preview the
contents of her speech:
"First, I'll define the different types of rentals. Then I'll teach you why renting to young,
professional families is your best bet. Finally, we'll go over how to work through the
financing."
What type of transitions has she used?
Select one:
a. Time transitions
b. Internal previews
c. Sequence transitions
d. Clarification transitions
✔✔a. Bias - ✔✔Your company has come out with a new product. The marketing
department is working on an advertising campaign that focuses on the reputation of the
company, because they believe the organization's strong image will be effective in
influencing consumer decision making. As the product manager, you feel that the
advertising should include the features and benefits of the product, but the marketing
department does not agree. Which of the following are they presuming will influence
consumer behavior?
Select one:
a. Bias
b. Exposition
c. Interpretation
d. Point of view
✔✔c. Gatekeeping - ✔✔Which of the following forms of framing determines what news
or information reaches a mass audience?
Select one:
a. Interest
b. Distribution
c. Gatekeeping
d. Agenda setting
✔✔b. To share information - ✔✔If you present information to an audience but do not
ask them to do anything with it, what is the most accurate way to describe the purpose
of your speech?
Select one:
ANSWERS GRADED A+
✔✔c. Acknowledge what she has said - ✔✔Your supervisor is explaining a complex
new process to you. Which of the following actions would most clearly illustrate that you
have attentively listened to the message she has communicated?
Select one:
a. Wait your turn to respond
b. Be accepting of her explanation
c. Acknowledge what she has said
d. Keep your cool while she is speaking
✔✔d. No, because written communication will not elicit the same feedback from the
manufacturing department as oral communication. - ✔✔You are the lead engineer at a
bicycle manufacturing firm. You have been spearheading a project that uses technology
to increase bicycle racers' performance. You have discussed this project with other
engineers, and you have been asked to write a report for the company's manufacturing
department. You would like to simply write down your conversations with the engineers,
rather than compose something new. Is this a good idea?
Select one:
a. Yes, because if the engineers understood your comments, those in manufacturing
should as well.
b. Yes, because using the same words and phrases in oral communication can easily
convey your message when used in written communication.
c. No, because oral communication is the most effective means of communication.
d. No, because written communication will not elicit the same feedback from the
manufacturing department as oral communication.
✔✔c. Logos and conciseness - ✔✔As the new communications director for your
division, you are responsible for the messages distributed on behalf of your group. The
previous director's writing style was complex, which led to confusion,
miscommunication, and misunderstanding. In your new role, which of the following
rhetorical elements and cognate strategies should you strive for in order to avoid the
your predecessor's mistakes?
Select one:
a. Pathos and tone
b. Ethos and credibility
c. Logos and conciseness
d. Logos and arrangement
✔✔a. Fair Use Act - ✔✔You are preparing content for your company's website, and you
want to ensure that you only use material you are legally entitled to. Which of the
following pieces of legislation should you become familiar with?
Select one:
a. Fair Use Act
b. Safe Harbor Provision
,c. Liability Limitation Act
d. Publisher Satisfaction Clause
✔✔c. Reflection - ✔✔You are in working on a report on the company's sales figures for
the past year. You are taking the time to ensure that all the data is accurate, and that
your analysis of these figures is correct. Your supervisor keeps asking for the report and
accuses you of procrastination. In reality, what task are you performing?
Select one:
a. Bypassing
b. Clarification
c. Reflection
d. Revision
✔✔c. Technical report - ✔✔Your supervisor has requested that you meet with other
members of your unit to develop a report that outlines a set of recommendations for
new procedures that will improve your unit's efficiency. What type of report will you
produce?
Select one:
a. Case study
b. Decision report
c. Technical report
d. Benchmark report
✔✔a. Reread, revise, and review. - ✔✔Which of the following is an effective strategy for
writing more effective emails?
Select one:
a. Reread, revise, and review.
b. Generalize and avoid specifics.
c. Be wordy to appear professional.
d. Use abbreviations where possible.
✔✔d. It may be associated with gaps in employment history - ✔✔Which of the following
is a disadvantage of a functional resume?
Select one:
a. It may not fit established resume guidelines
b. It may be difficult to highlight skills and experience
c. Employers may prefer a reverse chronological order
d. It may be associated with gaps in employment history
✔✔a. Conversational - ✔✔Which of the following styles is represented in this sentence?
Which of the following styles is represented in this sentence?
"As you know, we will be launching our new manufacturing process at the beginning of
next month."
Select one:
, a. Conversational
b. Formal
c. Indirect X
d. Passive
✔✔c. Sequence transitions - ✔✔Sugako uses the following statements to preview the
contents of her speech:
"First, I'll define the different types of rentals. Then I'll teach you why renting to young,
professional families is your best bet. Finally, we'll go over how to work through the
financing."
What type of transitions has she used?
Select one:
a. Time transitions
b. Internal previews
c. Sequence transitions
d. Clarification transitions
✔✔a. Bias - ✔✔Your company has come out with a new product. The marketing
department is working on an advertising campaign that focuses on the reputation of the
company, because they believe the organization's strong image will be effective in
influencing consumer decision making. As the product manager, you feel that the
advertising should include the features and benefits of the product, but the marketing
department does not agree. Which of the following are they presuming will influence
consumer behavior?
Select one:
a. Bias
b. Exposition
c. Interpretation
d. Point of view
✔✔c. Gatekeeping - ✔✔Which of the following forms of framing determines what news
or information reaches a mass audience?
Select one:
a. Interest
b. Distribution
c. Gatekeeping
d. Agenda setting
✔✔b. To share information - ✔✔If you present information to an audience but do not
ask them to do anything with it, what is the most accurate way to describe the purpose
of your speech?
Select one:
