QSP COURSE 2026 COMPREHENSIVE
ASSESSMENT
◉ Brain drain. Answer: Exit of educated & skilled citizens from
emerging & developing countries for better paying jobs in developed
countries.
◉ Auditory learners. Answer: People who learn best by relying on
their sense of hearing.
◉ Andragogy. Answer: Study of how adults learn.
◉ Cost-of-living adjustment (COLA). Answer: Pay adjustment given
to eligible employees regardless of performance or organizational
profitability; usually linked to inflation.
◉ Compa-ratio. Answer: Pay rate divided by the midpoint of the pay
range.
◉ Broadbanding. Answer: Combining several salary grades or job
classifications with narrow pay ranges unto one brand with a wider
salary spread.
,◉ Behavioral interview. Answer: Type of interview that focuses on
how applicants previously handled real situations.
◉ Applicant tracking software (ATS). Answer: Software that
provides an automated way for organizations to manage the
recruiting process.
◉ Developmental activities. Answer: Activities that focus on
preparing employees for future responsibilities while increasing
their capacity to perform their current jobs.
◉ Compensation. Answer: All financial returns (beyond any benefits
payments or services), including salary and allowances.
◉ Career development. Answer: Process by which employees
progress through a series of stages in their careers, each of which is
characterized by relatively unique, themes, and tasks.
◉ Benefits. Answer: Payments or services provided to employees to
cover issues such as retirement, health care, sick pay/disability
schemes, life insurance, and paid time off.
◉ Apprenticeship. Answer: Related to technical skills training; often
a partnership between employers and unions.
,◉ Competency-based interview. Answer: Type of interview in which
the interviewer asks questions related to competencies for the
position and asks candidates to provide examples of times they
demonstrated the competencies.
◉ ADDIE model. Answer: 5 step instructional design process that
governs the development of learning programs.
◉ Assessment centers. Answer: Assessment tools that provide
candidates a wide range of leadership situations and problem-
solving exercises.
◉ Blended learning. Answer: Planned approach to learning that
included a combination of instructor-led training, self-directed
study, and /or on-the-job training.
◉ Career management. Answer: Preparing, implementing, and
monitoring employees' career paths, with a primary focus on the
goals and needs of the organization.
◉ Competencies. Answer: Clusters of highly interrelated attributes,
including knowledge, skills, or abilities (KSA) that give rise to the
behaviors needed to perform a given job effectively.
, ◉ Strategy. Answer: A plan of action for accomplishing an
organization's long-range goals.
◉ SWOT analysis. Answer: Process for assessing an organization's
strategic capabilities in comparison to threats and opportunities
identified during environmental scanning.
◉ Value drivers. Answer: Actions, processes, or results that are
needed to deliver a desired value.
◉ Vision statement. Answer: Vivid, guiding image of an
organization's desired future, the future it hopes to attain through
its strategy.
◉ Organizational values. Answer: Beliefs that are important to an
organization and often dictate employee behavior.
◉ Strategic fit. Answer: A state in which an organization's strategy is
consistent with its external opportunities and circumstances and its
internal structure, resources, and capabilities.
◉ Strategic management. Answer: The actions that leaders take to
move their organizations toward those goals and create value for all
stakeholders.
ASSESSMENT
◉ Brain drain. Answer: Exit of educated & skilled citizens from
emerging & developing countries for better paying jobs in developed
countries.
◉ Auditory learners. Answer: People who learn best by relying on
their sense of hearing.
◉ Andragogy. Answer: Study of how adults learn.
◉ Cost-of-living adjustment (COLA). Answer: Pay adjustment given
to eligible employees regardless of performance or organizational
profitability; usually linked to inflation.
◉ Compa-ratio. Answer: Pay rate divided by the midpoint of the pay
range.
◉ Broadbanding. Answer: Combining several salary grades or job
classifications with narrow pay ranges unto one brand with a wider
salary spread.
,◉ Behavioral interview. Answer: Type of interview that focuses on
how applicants previously handled real situations.
◉ Applicant tracking software (ATS). Answer: Software that
provides an automated way for organizations to manage the
recruiting process.
◉ Developmental activities. Answer: Activities that focus on
preparing employees for future responsibilities while increasing
their capacity to perform their current jobs.
◉ Compensation. Answer: All financial returns (beyond any benefits
payments or services), including salary and allowances.
◉ Career development. Answer: Process by which employees
progress through a series of stages in their careers, each of which is
characterized by relatively unique, themes, and tasks.
◉ Benefits. Answer: Payments or services provided to employees to
cover issues such as retirement, health care, sick pay/disability
schemes, life insurance, and paid time off.
◉ Apprenticeship. Answer: Related to technical skills training; often
a partnership between employers and unions.
,◉ Competency-based interview. Answer: Type of interview in which
the interviewer asks questions related to competencies for the
position and asks candidates to provide examples of times they
demonstrated the competencies.
◉ ADDIE model. Answer: 5 step instructional design process that
governs the development of learning programs.
◉ Assessment centers. Answer: Assessment tools that provide
candidates a wide range of leadership situations and problem-
solving exercises.
◉ Blended learning. Answer: Planned approach to learning that
included a combination of instructor-led training, self-directed
study, and /or on-the-job training.
◉ Career management. Answer: Preparing, implementing, and
monitoring employees' career paths, with a primary focus on the
goals and needs of the organization.
◉ Competencies. Answer: Clusters of highly interrelated attributes,
including knowledge, skills, or abilities (KSA) that give rise to the
behaviors needed to perform a given job effectively.
, ◉ Strategy. Answer: A plan of action for accomplishing an
organization's long-range goals.
◉ SWOT analysis. Answer: Process for assessing an organization's
strategic capabilities in comparison to threats and opportunities
identified during environmental scanning.
◉ Value drivers. Answer: Actions, processes, or results that are
needed to deliver a desired value.
◉ Vision statement. Answer: Vivid, guiding image of an
organization's desired future, the future it hopes to attain through
its strategy.
◉ Organizational values. Answer: Beliefs that are important to an
organization and often dictate employee behavior.
◉ Strategic fit. Answer: A state in which an organization's strategy is
consistent with its external opportunities and circumstances and its
internal structure, resources, and capabilities.
◉ Strategic management. Answer: The actions that leaders take to
move their organizations toward those goals and create value for all
stakeholders.
