CMAA Practice Test Questions with Correct
Answers 2026 Rated A+
A medical administrative assistant is providing a patient with instructions about an upcoming
mammogram. Which of the following actions should the assistant take to ensure patient
understanding? - CORRECT ANSWER -Asking the patient to repeat the instructions provides
immediate feedback about the patient's level of understanding.
A medical administrative assistant is creating a business correspondence. Which of the following
salutations is appropriate for the assistant to use? - CORRECT ANSWER -Dear Mr. Goodwin:
Which of the following is the amount the medical administrative assistant should submit to the
secondary insurance carrier if the encounter balance is $360 and the patient has two plans with
an 80/20 split? - CORRECT ANSWER -$72
After deactivating the security system, which of the following actions should a medical
administrative assistant take next when opening the office in the morning? - CORRECT
ANSWER -Access the answering service.
Which of the following actions is appropriate for a medical administrative assistant to take when
processing incoming mail? - CORRECT ANSWER -Shred unwanted mail.
A patient who has Medicare insurance is covered for both inpatient and outpatient services under
the same part of Medicare. Which of the following parts of Medicare covers the patient? -
CORRECT ANSWER -Part C
A medical administrative assistant is asked to schedule a CXR for a patient. The assistant should
make an appointment for which of the following? - CORRECT ANSWER -An x-ray of the chest
Which of the following is the purpose of a matrix? - CORRECT ANSWER -To indicate when a
provider is unavailable to treat patients
, Which of the following is the primary reason for a medical administrative assistant to document
no-shows and cancellations with less than 24 hr notice? - CORRECT ANSWER -To maintain
scheduling integrity
Which of the following actions is appropriate for a medical administrative assistant to take when
providing preoperative instructions to a patient who is anxious? - CORRECT ANSWER -Allow
extra time to reinforce the instructions.
Which of the following is a step in the annotation process? - CORRECT ANSWER -
Highlighting text
Obtaining vital signs against a patient's will is an example of which of the following offences? -
CORRECT ANSWER -Battery
After opening a report from a patient's previous provider, which of the following is the medical
administrative assistant's next step? - CORRECT ANSWER -Give the report to the patient's
current provider for review.
When a medical administrative assistant makes arrangements for a staff member to attend a
conference, which of the following is the most important step for keeping the office informed? -
CORRECT ANSWER -Distribute the travel itinerary.
A medical administrative assistant in a multi-specialty practice is scheduling an appointment for
a patient who has an arrhythmia. The assistant should schedule an appointment with which of the
following providers? - CORRECT ANSWER -Cardiologist
Which of the following actions should the medical administrative assistant take when closing the
office? - CORRECT ANSWER -Activate the security system.
Once a physician signs advance directives, the medical administrative assistant should have
which of the following witness the signature? - CORRECT ANSWER -Non-affiliated individual
Answers 2026 Rated A+
A medical administrative assistant is providing a patient with instructions about an upcoming
mammogram. Which of the following actions should the assistant take to ensure patient
understanding? - CORRECT ANSWER -Asking the patient to repeat the instructions provides
immediate feedback about the patient's level of understanding.
A medical administrative assistant is creating a business correspondence. Which of the following
salutations is appropriate for the assistant to use? - CORRECT ANSWER -Dear Mr. Goodwin:
Which of the following is the amount the medical administrative assistant should submit to the
secondary insurance carrier if the encounter balance is $360 and the patient has two plans with
an 80/20 split? - CORRECT ANSWER -$72
After deactivating the security system, which of the following actions should a medical
administrative assistant take next when opening the office in the morning? - CORRECT
ANSWER -Access the answering service.
Which of the following actions is appropriate for a medical administrative assistant to take when
processing incoming mail? - CORRECT ANSWER -Shred unwanted mail.
A patient who has Medicare insurance is covered for both inpatient and outpatient services under
the same part of Medicare. Which of the following parts of Medicare covers the patient? -
CORRECT ANSWER -Part C
A medical administrative assistant is asked to schedule a CXR for a patient. The assistant should
make an appointment for which of the following? - CORRECT ANSWER -An x-ray of the chest
Which of the following is the purpose of a matrix? - CORRECT ANSWER -To indicate when a
provider is unavailable to treat patients
, Which of the following is the primary reason for a medical administrative assistant to document
no-shows and cancellations with less than 24 hr notice? - CORRECT ANSWER -To maintain
scheduling integrity
Which of the following actions is appropriate for a medical administrative assistant to take when
providing preoperative instructions to a patient who is anxious? - CORRECT ANSWER -Allow
extra time to reinforce the instructions.
Which of the following is a step in the annotation process? - CORRECT ANSWER -
Highlighting text
Obtaining vital signs against a patient's will is an example of which of the following offences? -
CORRECT ANSWER -Battery
After opening a report from a patient's previous provider, which of the following is the medical
administrative assistant's next step? - CORRECT ANSWER -Give the report to the patient's
current provider for review.
When a medical administrative assistant makes arrangements for a staff member to attend a
conference, which of the following is the most important step for keeping the office informed? -
CORRECT ANSWER -Distribute the travel itinerary.
A medical administrative assistant in a multi-specialty practice is scheduling an appointment for
a patient who has an arrhythmia. The assistant should schedule an appointment with which of the
following providers? - CORRECT ANSWER -Cardiologist
Which of the following actions should the medical administrative assistant take when closing the
office? - CORRECT ANSWER -Activate the security system.
Once a physician signs advance directives, the medical administrative assistant should have
which of the following witness the signature? - CORRECT ANSWER -Non-affiliated individual
