1|Page
CMAA practice exam NEWEST 2026 ACTUAL EXAM TEST- COMPLETE REAL
EXAM QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS)
ALREADY GRADED A+ (MOST RECENT!!) THIS YEAR
CMAA – Certified Medical Administrative
Assistant
Medical Office Administration (1–15)
1. The primary role of a medical administrative assistant is to:
A. Diagnose patients
B. Perform surgeries
C. Manage office and patient records
D. Prescribe medications
Answer: C
2. Which document authorizes treatment of a patient?
A. HIPAA notice
B. Informed consent
C. Insurance claim
D. Referral form
Answer: B
3. Which task is considered administrative rather than clinical?
A. Taking vital signs
B. Scheduling appointments
C. Drawing blood
D. Administering injections
Answer: B
4. A patient arriving without an appointment is considered a:
A. New patient
2026 2027 GRADED A+
,2|Page
B. Emergency patient
C. Walk-in patient
D. Referral patient
Answer: C
5. When answering the phone, the medical assistant should:
A. Speak quickly
B. Place caller on hold immediately
C. Identify the office and themselves
D. Use casual language
Answer: C
6. Which system is commonly used for filing medical records?
A. Numerical
B. Alphabetical
C. Chronological
D. All of the above
Answer: D
7. The best way to handle an angry patient is to:
A. Argue
B. Ignore them
C. Listen calmly and professionally
D. End the conversation
Answer: C
8. What information is required when scheduling a new patient?
A. Favorite pharmacy
B. Medical diagnosis
C. Insurance information
D. Social media account
Answer: C
9. A chart that is incomplete is considered:
A. Legal
B. Acceptable
2026 2027 GRADED A+
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C. A liability
D. Accurate
Answer: C
10. Which is an example of professional behavior?
A. Discussing patients in public
B. Arriving late
C. Maintaining confidentiality
D. Using slang
Answer: C
11. What does EHR stand for?
A. Electronic Health Record
B. Emergency Health Record
C. Electronic Hospital Report
D. Essential Health Record
Answer: A
12. A no-show patient is one who:
A. Cancels early
B. Arrives late
C. Does not appear for an appointment
D. Reschedules
Answer: C
13. Which task helps reduce patient wait time?
A. Overbooking
B. Poor scheduling
C. Efficient appointment scheduling
D. Ignoring walk-ins
Answer: C
14. Which is a legal document in the medical office?
A. Sticky notes
B. Appointment cards
C. Medical records
2026 2027 GRADED A+
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D. Reminder calls
Answer: C
15. A referral requires:
A. Patient consent
B. Provider authorization
C. Insurance denial
D. Billing approval
Answer: B
Medical Law, Ethics & HIPAA (16–30)
16. HIPAA protects patient:
A. Income
B. Privacy
C. Appointments
D. Diagnosis only
Answer: B
17. PHI stands for:
A. Patient Health Insurance
B. Protected Health Information
C. Personal Health Identity
D. Private Hospital Information
Answer: B
18. Which is a HIPAA violation?
A. Locking files
B. Logging out of computers
C. Discussing patient info in an elevator
D. Verifying identity
Answer: C
19. Informed consent must be obtained:
A. After treatment
B. Before treatment
2026 2027 GRADED A+
CMAA practice exam NEWEST 2026 ACTUAL EXAM TEST- COMPLETE REAL
EXAM QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS)
ALREADY GRADED A+ (MOST RECENT!!) THIS YEAR
CMAA – Certified Medical Administrative
Assistant
Medical Office Administration (1–15)
1. The primary role of a medical administrative assistant is to:
A. Diagnose patients
B. Perform surgeries
C. Manage office and patient records
D. Prescribe medications
Answer: C
2. Which document authorizes treatment of a patient?
A. HIPAA notice
B. Informed consent
C. Insurance claim
D. Referral form
Answer: B
3. Which task is considered administrative rather than clinical?
A. Taking vital signs
B. Scheduling appointments
C. Drawing blood
D. Administering injections
Answer: B
4. A patient arriving without an appointment is considered a:
A. New patient
2026 2027 GRADED A+
,2|Page
B. Emergency patient
C. Walk-in patient
D. Referral patient
Answer: C
5. When answering the phone, the medical assistant should:
A. Speak quickly
B. Place caller on hold immediately
C. Identify the office and themselves
D. Use casual language
Answer: C
6. Which system is commonly used for filing medical records?
A. Numerical
B. Alphabetical
C. Chronological
D. All of the above
Answer: D
7. The best way to handle an angry patient is to:
A. Argue
B. Ignore them
C. Listen calmly and professionally
D. End the conversation
Answer: C
8. What information is required when scheduling a new patient?
A. Favorite pharmacy
B. Medical diagnosis
C. Insurance information
D. Social media account
Answer: C
9. A chart that is incomplete is considered:
A. Legal
B. Acceptable
2026 2027 GRADED A+
,3|Page
C. A liability
D. Accurate
Answer: C
10. Which is an example of professional behavior?
A. Discussing patients in public
B. Arriving late
C. Maintaining confidentiality
D. Using slang
Answer: C
11. What does EHR stand for?
A. Electronic Health Record
B. Emergency Health Record
C. Electronic Hospital Report
D. Essential Health Record
Answer: A
12. A no-show patient is one who:
A. Cancels early
B. Arrives late
C. Does not appear for an appointment
D. Reschedules
Answer: C
13. Which task helps reduce patient wait time?
A. Overbooking
B. Poor scheduling
C. Efficient appointment scheduling
D. Ignoring walk-ins
Answer: C
14. Which is a legal document in the medical office?
A. Sticky notes
B. Appointment cards
C. Medical records
2026 2027 GRADED A+
, 4|Page
D. Reminder calls
Answer: C
15. A referral requires:
A. Patient consent
B. Provider authorization
C. Insurance denial
D. Billing approval
Answer: B
Medical Law, Ethics & HIPAA (16–30)
16. HIPAA protects patient:
A. Income
B. Privacy
C. Appointments
D. Diagnosis only
Answer: B
17. PHI stands for:
A. Patient Health Insurance
B. Protected Health Information
C. Personal Health Identity
D. Private Hospital Information
Answer: B
18. Which is a HIPAA violation?
A. Locking files
B. Logging out of computers
C. Discussing patient info in an elevator
D. Verifying identity
Answer: C
19. Informed consent must be obtained:
A. After treatment
B. Before treatment
2026 2027 GRADED A+
