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Exam (elaborations)

CMAA Certified Medical Administrative Assistant Practice Exam 2026–2027 – Verified Answers & Rationales

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Prepare for the CMAA – Certified Medical Administrative Assistant exam with a comprehensive 2026–2027 practice test. This guide includes original practice questions with verified answers and detailed rationales to help students master administrative tasks, medical billing, and clinical procedures. Perfect for reviewing HIPAA compliance, patient scheduling, and documentation best practices. Students can download these A+ rated study materials for effective exam preparation. Boost your confidence and aim for top scores on the CMAA exam with this reliable and fully detailed study resource.

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Document information

Uploaded on
January 5, 2026
Number of pages
113
Written in
2025/2026
Type
Exam (elaborations)
Contains
Questions & answers

Subjects

  • cmaa practice exam

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1|Page


cmaa practice exam NEWEST 2026 ACTUAL EXAM TEST- COMPLETE
REAL EXAM QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS) ALREADY GRADED A+ (MOST RECENT!!)


a new patient arrives at the reception desk while the medical administration
assistant is assisting another patient on the phone with a scheduling question.
which of the following actions should the assistant take when greeting the
patient?


place the scheduling patient on hold while checking in the new patient.
make eye contact and nod his head to acknowledge the patients arrival
indicate nonverbally to the patient to take a seat in the waiting area
give the new patient a registration form and point to the sections that need
completing - CORRECT ANSWER make eye contact and nod his head
acknowledge the patients arrival


QUESTION :A patient is allergic to eggs and therefore cannot receive influenza
immunizations. The assistant should recognize this as what?


adverse reaction
precaution
contraindication

interaction - CORRECT ANSWER contraindication


QUESTION :which of the following actions is a medical administration assistant
priority when pulling daily charts?



2026 2027 GRADED A+

,2|Page


place the charts in the appropriate examination rooms
review the appointment schedule
review the charts for accuracy

arrange the charts sequentially - CORRECT ANSWER review the
appointment schedule


QUESTION :a patient should sign which of the following forms in order to
authorize payment directly to the provider from a third party payer?


assignment of benefits
notice of privacy practices (NPP)
accept assignment

advance beneficiary notices - CORRECT ANSWER assignment of
benefits


QUESTION :which of the following is an eligibility requirement for Medicaid?


over 65 years of age
low income
self-employed

veteran - CORRECT ANSWER low income


QUESTION :a patient calls to request that her immunization record be emailed
to her. which of the following actions should the medical administrative
assistant take first?



2026 2027 GRADED A+

,3|Page


document the information transfer in the patients record
fax, rather than email the record
bill for processing fee

check the patients file for written authorization - CORRECT ANSWER
check the patients file for written authorization


QUESTION :Using the Bcc option when sending an email message does which of
the following?


requires the recipient to send a confirmation of receipt
records a copy of the message on the senders hard drive
indicates the message has a high priority

protects the privacy of each recipients email address - CORRECT ANSWER
protects the privacy of each recipients email address


QUESTION :a patient submits $15 each time he receives treatment. the medical
administrative assistant should recognize this amount is applied to which of the
following parts of the patients insurance payments?


coinsurance
copayment
deductible

premium - CORRECT ANSWER copayment


QUESTION :a medical administrative assistant receives a call from a father
requesting to speak to a clinical staff about the correct dosage of medication for


2026 2027 GRADED A+

, 4|Page


his infant. which of the following information is necessary for the assistant to
obtain when taking a phone message from this caller?


date of birth of the caller
name of the callers primary care provider
insurance id number

time of the call - CORRECT ANSWER time of the call


QUESTION :an established patient requests a routine physical examination
during the providers already scheduled week of vacation. which of the following
statements made by the medical administrative assistant is appropriate?


i will check with the provider to see if she can make adjustments to her schedule
and let you know
im sorry but your provider is going to be out of the country that week on
vacation
your provider is unavailable during that time but i have a couple of times the
following week that might work
your provider isnt available during that time so i will go ahead and schedule you
with another provider in our office - CORRECT ANSWER your provider
isnt available during that time but i have a couple of times the following week
that might work


QUESTION :a medical administrative assistant observes another office worker
altering notes in a patients record to justify medical necessity so that payment is
made. what is this type of action considered?




2026 2027 GRADED A+

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