1/3/26, 5:38 PM AA/ENVOY CSA TRAINING Exam (2026) UPDATE Verified Questions And Answers | With 100% Correct Answers graded A+ Guara…
AA/ENVOY CSA TRAINING Exam (2026) UPDATE
Verified Questions And Answers | With 100%
Correct Answers graded A+ Guaranteed Success!!
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Practice questions for this set
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Terms in this set (142)
Main Gates Keypad and Main ticket What are the main two keypads?
Counter keypad
45 days How often does quick sign-in keypad expire?
Ctrl F How do you access the AAdvantage/Frequent
Flyer Keypad?
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, 1/3/26, 5:38 PM AA/ENVOY CSA TRAINING Exam (2026) UPDATE Verified Questions And Answers | With 100% Correct Answers graded A+ Guara…
Alt F What is the entry to FLIFO?
CTRL U How do you access the Useful Keypad?
CTRL R What is the entry to access the Retrieve PNR Entry?
Alt Tab What entry allows the user to toggle between
different applications?
Shift R What is the command to Retrieve a PNR
Shift X What is the Entry to Ignore a PNR when you are
finished working?
Reservation Keypad What does CTRL R access?
CTRl R, F6 How do you add/change/delete remarks?
CTRL R, F7 What are the first steps in adding an SSR code to a
PNR?
Shift D From a displayed PNR what is the entry displays
specific elements?
Shift D, Opt 11 What is the entry to display the itinerary?
Shift D, Opt 16 What entry displays the name field?
Confirmation number or flight List 2 ways to retrieve a PNR
number and last name?
Status of Flight What does Open CI stand for?
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AA/ENVOY CSA TRAINING Exam (2026) UPDATE
Verified Questions And Answers | With 100%
Correct Answers graded A+ Guaranteed Success!!
Save
Practice questions for this set
Learn 1 /7 Study with Learn
Terms in this set (142)
Main Gates Keypad and Main ticket What are the main two keypads?
Counter keypad
45 days How often does quick sign-in keypad expire?
Ctrl F How do you access the AAdvantage/Frequent
Flyer Keypad?
https://quizlet.com/1126870554/aaenvoy-csa-training-exam-2026-update-verified-questions-and-answers-with-100-correct-answers-graded-a-guarant… 1/10
, 1/3/26, 5:38 PM AA/ENVOY CSA TRAINING Exam (2026) UPDATE Verified Questions And Answers | With 100% Correct Answers graded A+ Guara…
Alt F What is the entry to FLIFO?
CTRL U How do you access the Useful Keypad?
CTRL R What is the entry to access the Retrieve PNR Entry?
Alt Tab What entry allows the user to toggle between
different applications?
Shift R What is the command to Retrieve a PNR
Shift X What is the Entry to Ignore a PNR when you are
finished working?
Reservation Keypad What does CTRL R access?
CTRl R, F6 How do you add/change/delete remarks?
CTRL R, F7 What are the first steps in adding an SSR code to a
PNR?
Shift D From a displayed PNR what is the entry displays
specific elements?
Shift D, Opt 11 What is the entry to display the itinerary?
Shift D, Opt 16 What entry displays the name field?
Confirmation number or flight List 2 ways to retrieve a PNR
number and last name?
Status of Flight What does Open CI stand for?
https://quizlet.com/1126870554/aaenvoy-csa-training-exam-2026-update-verified-questions-and-answers-with-100-correct-answers-graded-a-guarant… 2/10
