WGU C268 SPREADSHEETS PA EXAM PREP
SCRIPT 2026 FULL QUESTION SET APPROVED
◉ The manufacturer of a popular mouthwash liquid brand is losing
sales to a competitor who has been able to use bulk purchasing of its
main ingredients from its wholesalers to receive a substantial price
break in materials
.Which IT management challenge is addressed in this scenario?
Answer: Develop strong relationships with suppliers
◉ A medium-sized legal services firm is facing an uncertain future as
its larger competitors have managed to outsource their legal
transcriptions services to virtual companies, thereby substantially
reducing their internal secretarial pool.
Which IT management challenge is does the medium-sized legal
services firm face in this scenario? Answer: Ensure long-term
survival
◉ An automobile manufacturer is considering equipping the engines
of its new models with the capability of detecting early symptoms of
an imminent mechanical or electric failure, automatically
transmitting that warning to the dealership from which the
customer purchased the car, and the dealership automatically
contacting the customer to schedule a repair appointment. It is
,facing the challenge of whether all this is technically feasible and
operationally viable.
Who needs to address this challenge of value creation through
technology use? Answer: Chief technology officer
◉ A car dealership has been receiving complaints from its
customers about its inflexible repair system in which customers who
drop off their cars the previous evening are not properly placed in
the queue and tend to be placed behind those who drop off their
cars the morning of the scheduled repair. It needs technical staff
members who understand the scheduling/drop-off operation so it
can determine and articulate precise customer needs to the
programmers who would then build the code behind the
system.What type of challenge is this? Answer: User requirements
◉ An international company is facing the challenge of its software
development team working on a specific application spread across
the globe in 16 countries in 12 different time zones. Flying them to
the same location once a week or even once a month for
coordination purposes would be prohibitively expensive. Moreover,
the issues that arise tend to be urgent and in need of almost
immediate resolution in communication with team members in
other countries.
Which communication style is necessary to resolve the issues in the
given scenario? Answer: Synchronous
,◉ An employee processes accounts payable using proprietary
software. Answer: Accounting department
◉ An employee verifies a customer's credit status using a credit
check software. Answer: Sales and marketing department
◉ An employee processes monthly payroll checks and benefits using
an open-source software. Answer: Human resources department
◉ An employee reviews daily inventory reports using an inventory
management software. Answer: Production and operations
department
◉ There are six major components of a computer-based information
system, four of which are also in the information technology
component. Which two components are only parts of the
information system? Answer: People and processes
◉ An organization has recently implemented an enterprise resource
planning system.
What competitive advantage will this system provide to the
business? Answer: Providing real-time assessment of organizational
choices
, ◉ A retail organization has implemented a data warehouse. The
organization has also recently implemented a customer relationship
management system.
What benefit will the functional integration of these two systems
provide for this business? Answer: Provide a competitive advantage
based on business intelligence
◉ What are three primary components of information
technology?Choose 3 answers Answer: A network router, A host
computer operating system, An Android-based smartphone
◉ Database management systems have evolved over time to include
user-friendly command interfaces What issues does a healthcare
organization risk experiencing when deploying user-friendly
interface tools to access complex data? Answer: Data corruption &
Inaccurate search results
◉ What business strategy relies heavily on efficient and secure
software implementations? Answer: Web sales
◉ What business function benefits from both wireless networks and
cellular technologies? Answer: Product sales support
SCRIPT 2026 FULL QUESTION SET APPROVED
◉ The manufacturer of a popular mouthwash liquid brand is losing
sales to a competitor who has been able to use bulk purchasing of its
main ingredients from its wholesalers to receive a substantial price
break in materials
.Which IT management challenge is addressed in this scenario?
Answer: Develop strong relationships with suppliers
◉ A medium-sized legal services firm is facing an uncertain future as
its larger competitors have managed to outsource their legal
transcriptions services to virtual companies, thereby substantially
reducing their internal secretarial pool.
Which IT management challenge is does the medium-sized legal
services firm face in this scenario? Answer: Ensure long-term
survival
◉ An automobile manufacturer is considering equipping the engines
of its new models with the capability of detecting early symptoms of
an imminent mechanical or electric failure, automatically
transmitting that warning to the dealership from which the
customer purchased the car, and the dealership automatically
contacting the customer to schedule a repair appointment. It is
,facing the challenge of whether all this is technically feasible and
operationally viable.
Who needs to address this challenge of value creation through
technology use? Answer: Chief technology officer
◉ A car dealership has been receiving complaints from its
customers about its inflexible repair system in which customers who
drop off their cars the previous evening are not properly placed in
the queue and tend to be placed behind those who drop off their
cars the morning of the scheduled repair. It needs technical staff
members who understand the scheduling/drop-off operation so it
can determine and articulate precise customer needs to the
programmers who would then build the code behind the
system.What type of challenge is this? Answer: User requirements
◉ An international company is facing the challenge of its software
development team working on a specific application spread across
the globe in 16 countries in 12 different time zones. Flying them to
the same location once a week or even once a month for
coordination purposes would be prohibitively expensive. Moreover,
the issues that arise tend to be urgent and in need of almost
immediate resolution in communication with team members in
other countries.
Which communication style is necessary to resolve the issues in the
given scenario? Answer: Synchronous
,◉ An employee processes accounts payable using proprietary
software. Answer: Accounting department
◉ An employee verifies a customer's credit status using a credit
check software. Answer: Sales and marketing department
◉ An employee processes monthly payroll checks and benefits using
an open-source software. Answer: Human resources department
◉ An employee reviews daily inventory reports using an inventory
management software. Answer: Production and operations
department
◉ There are six major components of a computer-based information
system, four of which are also in the information technology
component. Which two components are only parts of the
information system? Answer: People and processes
◉ An organization has recently implemented an enterprise resource
planning system.
What competitive advantage will this system provide to the
business? Answer: Providing real-time assessment of organizational
choices
, ◉ A retail organization has implemented a data warehouse. The
organization has also recently implemented a customer relationship
management system.
What benefit will the functional integration of these two systems
provide for this business? Answer: Provide a competitive advantage
based on business intelligence
◉ What are three primary components of information
technology?Choose 3 answers Answer: A network router, A host
computer operating system, An Android-based smartphone
◉ Database management systems have evolved over time to include
user-friendly command interfaces What issues does a healthcare
organization risk experiencing when deploying user-friendly
interface tools to access complex data? Answer: Data corruption &
Inaccurate search results
◉ What business strategy relies heavily on efficient and secure
software implementations? Answer: Web sales
◉ What business function benefits from both wireless networks and
cellular technologies? Answer: Product sales support
