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e
, Chapter 01: An Introduction to Integrated Marketing Communications
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1) A consumer products company has been reviewing its advertising spending on traditional med
BO BO BO BO BO BO BO BO BO BO BO BO
ia such as television, radio, and print. The company noticed that its competitors across the cou
BO BO BO BO BO BO BO BO BO BO BO BO BO BO BO
ntry are spending less on traditional advertising and more on
BO BO BO BO BO BO BO BO BO
, which includes online search, display and video ads, and advertising on social media.
BO BO BO BO BO BO BO BO BO BO BO BO BO
A) online advertising
BO
B) one-stop advertising BO
C) digital advertising
BO
D) social media advertising
BO BO
E) video advertising
BO
2) Prior to the development of integrated marketing communications, which promotional fu
BO BO BO BO BO BO BO BO BO BO
nction dominated in most companies?
BO BO BO BO
A) mass-media advertising BO
B) sales promotion
BO
C) public relationsBO
D) publicity
E) direct marketing
BO
3) According to the American Marketing Association, the organization that represents marketi
BO BO BO BO BO BO BO BO BO BO
ng professionals in the United States and Canada, marketing is the process of planning and e
BO BO BO BO BO BO BO BO BO BO BO BO BO BO BO
xecuting the conception, pricing, promotion, and distribution of ideas, goods, and services to
BO BO BO BO BO BO BO BO BO BO BO BO BO
create
that satisfy individual and organizational objectives.
BO BO BO BO BO
A) opportunities
B) plans
C) advertisements
D) exchanges
E) contributions
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,4) Ashton industries is learning more about its customers’ perception of value. An independent
BO BO BO BO BO BO BO BO BO BO BO BO
BOsurvey showed that Ashton’s customers weigh all of the benefits of a product against all the
BO BO BO BO BO BO BO BO BO BO BO BO BO BO BO B
Ocosts of acquiring and consuming it. Benefits are categorized as functional, , and/or psycholo
BO BO BO BO BO BO BO BO BO BO BO BO BO
gical.
A) empirical
B) experiential
C) emotional
D) empathetic
E) empathic
5) Which scenario best illustrates a marketing exchange?
BO BO BO BO BO BO
A) The waitress gave Emilio a menu and he placed his food order.
BO BO BO BO BO BO BO BO BO BO BO
B) Ryan helped Joslynn replace the air filter in her furnace.
BO BO BO BO BO BO BO BO BO
C) Nash and Janelle gave their son a skateboard for his birthday.
BO BO BO BO BO BO BO BO BO BO
D) Mrs. Miller gave Lars a box of homemade fudge in return for painting her fence.
BO BO BO BO BO BO BO BO BO BO BO BO BO BO
E) Natasha asked Sherice if she could borrow her pen because hers had stopped working.
BO BO BO BO BO BO BO BO BO BO BO BO BO
6) According to the American Marketing Association’s definition of marketing, which statement is true
BO BO BO BO BO BO BO BO BO BO BO BO
?
A) Most marketers are seeking a one-time exchange or transaction with their customers.
BO BO BO BO BO BO BO BO BO BO BO
B) The focus of production-
BO BO BO
driven companies is on developing and sustaining relationships with their customers.
BO BO BO BO BO BO BO BO BO BO
C) Successful companies recognize that creating and delivering value to their customers is ext
BO BO BO BO BO BO BO BO BO BO BO BO
remely important.
BO
D) Though marketing plays an important role in developing relationships with customers, it d
BO BO BO BO BO BO BO BO BO BO BO BO
oes not help in maintaining them.
BO BO BO BO BO
E) By definition, a marketing transaction must involve the exchange of money.
BO BO BO BO BO BO BO BO BO BO
7) Value can best be defined as
BO BO BO BO BO
A) the coordination of all seller-
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e
, initiated efforts to set up channels of information and persuasion in order to sell goods and ser
BO BO BO BO BO BO BO BO BO BO BO BO BO BO BO BO
vices or promote an idea.
BO BO BO BO
4
| P a g
BO BO BO BO BO
e
| P a g
BO BO BO BO BO
e
, Chapter 01: An Introduction to Integrated Marketing Communications
BO BO BO BO BO BO BO
1) A consumer products company has been reviewing its advertising spending on traditional med
BO BO BO BO BO BO BO BO BO BO BO BO
ia such as television, radio, and print. The company noticed that its competitors across the cou
BO BO BO BO BO BO BO BO BO BO BO BO BO BO BO
ntry are spending less on traditional advertising and more on
BO BO BO BO BO BO BO BO BO
, which includes online search, display and video ads, and advertising on social media.
BO BO BO BO BO BO BO BO BO BO BO BO BO
A) online advertising
BO
B) one-stop advertising BO
C) digital advertising
BO
D) social media advertising
BO BO
E) video advertising
BO
2) Prior to the development of integrated marketing communications, which promotional fu
BO BO BO BO BO BO BO BO BO BO
nction dominated in most companies?
BO BO BO BO
A) mass-media advertising BO
B) sales promotion
BO
C) public relationsBO
D) publicity
E) direct marketing
BO
3) According to the American Marketing Association, the organization that represents marketi
BO BO BO BO BO BO BO BO BO BO
ng professionals in the United States and Canada, marketing is the process of planning and e
BO BO BO BO BO BO BO BO BO BO BO BO BO BO BO
xecuting the conception, pricing, promotion, and distribution of ideas, goods, and services to
BO BO BO BO BO BO BO BO BO BO BO BO BO
create
that satisfy individual and organizational objectives.
BO BO BO BO BO
A) opportunities
B) plans
C) advertisements
D) exchanges
E) contributions
2
| P a g
BO BO BO BO BO
e
,4) Ashton industries is learning more about its customers’ perception of value. An independent
BO BO BO BO BO BO BO BO BO BO BO BO
BOsurvey showed that Ashton’s customers weigh all of the benefits of a product against all the
BO BO BO BO BO BO BO BO BO BO BO BO BO BO BO B
Ocosts of acquiring and consuming it. Benefits are categorized as functional, , and/or psycholo
BO BO BO BO BO BO BO BO BO BO BO BO BO
gical.
A) empirical
B) experiential
C) emotional
D) empathetic
E) empathic
5) Which scenario best illustrates a marketing exchange?
BO BO BO BO BO BO
A) The waitress gave Emilio a menu and he placed his food order.
BO BO BO BO BO BO BO BO BO BO BO
B) Ryan helped Joslynn replace the air filter in her furnace.
BO BO BO BO BO BO BO BO BO
C) Nash and Janelle gave their son a skateboard for his birthday.
BO BO BO BO BO BO BO BO BO BO
D) Mrs. Miller gave Lars a box of homemade fudge in return for painting her fence.
BO BO BO BO BO BO BO BO BO BO BO BO BO BO
E) Natasha asked Sherice if she could borrow her pen because hers had stopped working.
BO BO BO BO BO BO BO BO BO BO BO BO BO
6) According to the American Marketing Association’s definition of marketing, which statement is true
BO BO BO BO BO BO BO BO BO BO BO BO
?
A) Most marketers are seeking a one-time exchange or transaction with their customers.
BO BO BO BO BO BO BO BO BO BO BO
B) The focus of production-
BO BO BO
driven companies is on developing and sustaining relationships with their customers.
BO BO BO BO BO BO BO BO BO BO
C) Successful companies recognize that creating and delivering value to their customers is ext
BO BO BO BO BO BO BO BO BO BO BO BO
remely important.
BO
D) Though marketing plays an important role in developing relationships with customers, it d
BO BO BO BO BO BO BO BO BO BO BO BO
oes not help in maintaining them.
BO BO BO BO BO
E) By definition, a marketing transaction must involve the exchange of money.
BO BO BO BO BO BO BO BO BO BO
7) Value can best be defined as
BO BO BO BO BO
A) the coordination of all seller-
BO BO BO BO
3
| P a g
BO BO BO BO BO
e
, initiated efforts to set up channels of information and persuasion in order to sell goods and ser
BO BO BO BO BO BO BO BO BO BO BO BO BO BO BO BO
vices or promote an idea.
BO BO BO BO
4
| P a g
BO BO BO BO BO
e