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2026 - IOP2602 - ASSESSMENT 3 - QUESTIONS AND ANSWERS - SEMESTER 1

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2025 – S2 – IOP2602 – ASSESSMENT 3 – Q&A


QUIZ

Assessment 3
Started on Tuesday, 19 August 2025,
State Finished
Completed on Tuesday, 19 August 2025,
Time taken
Marks 30.00/30.00
Grade 100.00 out of 100.00


Question 1
Stacey was at work when Ann, her sister, called to confirm their dinner plan the
following weekend at their Aunt Hilda's farmhouse. Stacey said she would call Joe,
her husband, and get back to her. However, when Stacey called her back, Ann could
not hear most of what she said because Jennifer, Ann's daughter, was crying loudly
in the background. Who represents the noise in the communication process depicted
in this scenario?
a.
Hilda
b.
Joe
c.
Jennifer
d.
Ann
e.
Stacey
Feedback
The correct answer is: Jennifer


Question 2
The ________ network is a type of formal small-group network that relies on a
central figure to act as the conduit for all the group's communication.
a.

1

,2025 – S2 – IOP2602 – ASSESSMENT 3 – Q&A


matrix
b.
chain
c.
wheel
d.
all channel
e.
cross-functional
Feedback
The correct answer is: wheel


Question 3
Using covert influence to overcome resistance to change is called ________.
a.
negotiation
b.
conciliation
c.
education
d.
coercion
e.
manipulation
Feedback
The correct answer is: manipulation


Question 4
In which of the following climates do managers operate under the expectation that
their decisions will positively affect the greatest number of stakeholders?
a.
caring
b.
instrumental
2

, 2025 – S2 – IOP2602 – ASSESSMENT 3 – Q&A


c.
law and code
d.
rules
e.
independence
Feedback
The correct answer is: caring


Question 5
Minicultures that tend to develop in large organisations to reflect common problems
or experiences faced by the members in the same department or location are often
called ________.
a.
micro-cultures
b.
subcultures
c.
divisional cultures
d.
microcosms
e.
countercultures
Feedback
The correct answer is: subcultures


Question 6
Formal information channels are characterised by ________.
a.
the transmission of spontaneous messages
b.
the emergence in response to individual choices
c.
the absence of noise in the communication cycle
3

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