TEST BANK for Principles of Information Systems,
14th Edition, by Ralph Stair and George Reynolds
All Chapters Completed
,Chapter 01 - Information Systems: People, Technology, Processes, and Structure
True / False
1. A set of random or unrelated tasks performed to achieve a definite outcome is called a process.
a. True
b. False
ANSWER: False
RATIONALE: A process is a structured set of related activities that takes input, adds value, and
creates an output for the customer of that process.
FEEDBACK: Correct A process is a structured set of related activities that takes input, adds value, and
creates an output for the customer of that process.
Incorrect A process is a structured set of related activities that takes input, adds value, and creates an
output for the customer of that process.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Information Systems—A Means to Achieve Competitive Advantage
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: POIS.14e.1.2 - State three reasons why organizations employ the Leavitt’s Diamond
model to introduce new systems into the workplace.
NATIONAL STANDARDS: United States - BUSPROG: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 11/19/2019 5:59 PM
DATE MODIFIED: 11/27/2019 5:05 PM
2. An information system is a set of interrelated components that work together to collect, process, store, and
disseminate information that lacks a feedback mechanism to monitor and control its operation.
a. True
b. False
ANSWER: False
RATIONALE: An information system is a set of interrelated components that work together to
collect, process, store, and disseminate information. A well-designed information
system includes some form of feedback mechanism to monitor and control its
operation.
FEEDBACK: Correct An information system is a set of interrelated components that work together to
collect, process, store, and disseminate information. A well-designed information
system includes some form of feedback mechanism to monitor and control its
operation.
Incorrect An information system is a set of interrelated components that work together to
collect, process, store, and disseminate information. A well-designed information
system includes some form of feedback mechanism to monitor and control its
operation.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: What is an Information System
,QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: POIS.14e.1.1 - Identify two key management responsibilities in implementing successful
information systems.
, NATIONAL STANDARDS: United States - BUSPROG: Technology
KEYWORDS: Blooms: Remember
DATE CREATED: 11/19/2019 5:59 PM
DATE MODIFIED: 11/28/2019 7:32 AM
3. Organizations cannot have many value chains.
a. True
b. False
ANSWER: False
RATIONALE: The value chain is a series (or chain) of activities that an organization performs to
transform inputs into outputs in such a way that the value of the input is increased. An
organization may have many value chains, and different organizations in different
industries will have different value chains.
FEEDBACK: Correct The value chain is a series (or chain) of activities that an organization performs to
transform inputs into outputs in such a way that the value of the input is increased. An
organization may have many value chains, and different organizations in different
industries will have different value chains.
Incorrect The value chain is a series (or chain) of activities that an organization performs to
transform inputs into outputs in such a way that the value of the input is increased. An
organization may have many value chains, and different organizations in different
industries will have different value chains.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Value Chain
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: POIS.14e.1.4 - Discuss the traditional and contemporary view of the role that
information systems play in an organization’s value chains.
NATIONAL STANDARDS: United States - BUSPROG: Communication - Communication
KEYWORDS: Bloom's: Remember
DATE CREATED: 11/19/2019 5:59 PM
DATE MODIFIED: 11/27/2019 5:23 PM
4. The concept of a value chain is not significant to organizations unless they manufacture products.
a. True
b. False
ANSWER: False
RATIONALE: In a manufacturing organization, the supply chain is a key value chain whose primary
processes include inbound logistics, operations, outbound logistics, marketing and
sales, and service. The concept of value chain is also meaningful to companies that
don’t manufacture products.
FEEDBACK: Correct In a manufacturing organization, the supply chain is a key value chain whose
primary processes include inbound logistics, operations, outbound logistics,
marketing and sales, and service. The concept of value chain is also meaningful to
companies that don’t manufacture products.
Incorrect In a manufacturing organization, the supply chain is a key value chain whose primary
processes include inbound logistics, operations, outbound logistics, marketing and
14th Edition, by Ralph Stair and George Reynolds
All Chapters Completed
,Chapter 01 - Information Systems: People, Technology, Processes, and Structure
True / False
1. A set of random or unrelated tasks performed to achieve a definite outcome is called a process.
a. True
b. False
ANSWER: False
RATIONALE: A process is a structured set of related activities that takes input, adds value, and
creates an output for the customer of that process.
FEEDBACK: Correct A process is a structured set of related activities that takes input, adds value, and
creates an output for the customer of that process.
Incorrect A process is a structured set of related activities that takes input, adds value, and creates an
output for the customer of that process.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Information Systems—A Means to Achieve Competitive Advantage
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: POIS.14e.1.2 - State three reasons why organizations employ the Leavitt’s Diamond
model to introduce new systems into the workplace.
NATIONAL STANDARDS: United States - BUSPROG: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 11/19/2019 5:59 PM
DATE MODIFIED: 11/27/2019 5:05 PM
2. An information system is a set of interrelated components that work together to collect, process, store, and
disseminate information that lacks a feedback mechanism to monitor and control its operation.
a. True
b. False
ANSWER: False
RATIONALE: An information system is a set of interrelated components that work together to
collect, process, store, and disseminate information. A well-designed information
system includes some form of feedback mechanism to monitor and control its
operation.
FEEDBACK: Correct An information system is a set of interrelated components that work together to
collect, process, store, and disseminate information. A well-designed information
system includes some form of feedback mechanism to monitor and control its
operation.
Incorrect An information system is a set of interrelated components that work together to
collect, process, store, and disseminate information. A well-designed information
system includes some form of feedback mechanism to monitor and control its
operation.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: What is an Information System
,QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: POIS.14e.1.1 - Identify two key management responsibilities in implementing successful
information systems.
, NATIONAL STANDARDS: United States - BUSPROG: Technology
KEYWORDS: Blooms: Remember
DATE CREATED: 11/19/2019 5:59 PM
DATE MODIFIED: 11/28/2019 7:32 AM
3. Organizations cannot have many value chains.
a. True
b. False
ANSWER: False
RATIONALE: The value chain is a series (or chain) of activities that an organization performs to
transform inputs into outputs in such a way that the value of the input is increased. An
organization may have many value chains, and different organizations in different
industries will have different value chains.
FEEDBACK: Correct The value chain is a series (or chain) of activities that an organization performs to
transform inputs into outputs in such a way that the value of the input is increased. An
organization may have many value chains, and different organizations in different
industries will have different value chains.
Incorrect The value chain is a series (or chain) of activities that an organization performs to
transform inputs into outputs in such a way that the value of the input is increased. An
organization may have many value chains, and different organizations in different
industries will have different value chains.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Value Chain
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: POIS.14e.1.4 - Discuss the traditional and contemporary view of the role that
information systems play in an organization’s value chains.
NATIONAL STANDARDS: United States - BUSPROG: Communication - Communication
KEYWORDS: Bloom's: Remember
DATE CREATED: 11/19/2019 5:59 PM
DATE MODIFIED: 11/27/2019 5:23 PM
4. The concept of a value chain is not significant to organizations unless they manufacture products.
a. True
b. False
ANSWER: False
RATIONALE: In a manufacturing organization, the supply chain is a key value chain whose primary
processes include inbound logistics, operations, outbound logistics, marketing and
sales, and service. The concept of value chain is also meaningful to companies that
don’t manufacture products.
FEEDBACK: Correct In a manufacturing organization, the supply chain is a key value chain whose
primary processes include inbound logistics, operations, outbound logistics,
marketing and sales, and service. The concept of value chain is also meaningful to
companies that don’t manufacture products.
Incorrect In a manufacturing organization, the supply chain is a key value chain whose primary
processes include inbound logistics, operations, outbound logistics, marketing and
