Domain 5 RHIA Study Questions
WITH Answers 100% Pass
A director of health information services in a hospital wants to implement a
computer-based patient record system over the next 2 years. She gets support from
the CIO, who advocates for the project with the administrative team. The CIO has
become the project's ________.
a. Stakeholder
b. Champion
c. Manager
d. Owner - CORRECT ANSWER-b. Champion
The project champion is an executive in the organization who believes in the
benefits of the project and advocates for the project. Depending on the overall
impact the project has on the healthcare organization, this individual may be the
manager of the HIM department or the director over the business unit where the
HIM department resides, or it could be the chief operations officer
External change agents have the advantage over internal agents regarding:
,a. Benchmarking the healthcare entity against other entities
b. Being less objective
c. Understanding the history of the entity
d. Being less expensive to employ - CORRECT ANSWER-a. Benchmarking the
healthcare entity against other entities
The external change agent has the advantage of providing a fresh, outside view as
well as having the knowledge base to compare performance across organizations.
Not having direct connections to the organization, he or she usually feels more
comfortable challenging norms and culture, questioning unusual or unfair
practices, and generally noting events that others may be reluctant to comment on.
Being from the outside, he or she may be seen as having new skills and being more
objective, or at least less biased, than an internal agent
The slightly higher wage paid to an employee who works a less desirable shift is
called a:
a. Shift rotation
b. Performance incentive
c. Shift differential
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,d. Work distribution ladder - CORRECT ANSWER-c. Shift differential
Many employers pay a slightly higher hourly wage to employees who work less
desirable shifts (evening, night, weekend). This is referred to as shift differential
According to the records kept on filing unit performance over the past year, the
filing unit has filed an average of 1,000 records per day. You have three full-time
equivalent (FTE) record filers in the department who are productive 88 percent of
each workday (that is, 12 percent unproductive or 12 percent PFD). Based on this
information, what is the average number of records filed per productive hour in
the file unit as a whole?
a. 42 records per hour
b. 48 records per hour
c. 110 records per hour
d. 143 records per hour - CORRECT ANSWER-d. 143 records per hour
First calculate the number of productive hours in a day: 88% × 8 hours = 7.04
hours/day. Then divide the 1,000 records/7 hours = 142.9 or 143 charts/hour for
the three filers
Reviewing the following PERT chart, what is the critical path for this project?
, a. a → c → d → f → i
b. a → b → f → i
c. a → d → g → h → i
d. a → c → e → f → i - CORRECT ANSWER-c. a → d → g → h → i
The path with the greatest total duration time is called the critical path and
represents the longest amount of time required to compete the total project. The
critical path in this project is the sequence a → d → g → h → i, which will require
23 days
Employees covered by the provisions of the Fair Labor Standards Act (FLSA) are
called ________ employees.
a. Waged
b. Salaried
c. Exempt
d. Nonexempt - CORRECT ANSWER-d. Nonexempt
COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED
WITH Answers 100% Pass
A director of health information services in a hospital wants to implement a
computer-based patient record system over the next 2 years. She gets support from
the CIO, who advocates for the project with the administrative team. The CIO has
become the project's ________.
a. Stakeholder
b. Champion
c. Manager
d. Owner - CORRECT ANSWER-b. Champion
The project champion is an executive in the organization who believes in the
benefits of the project and advocates for the project. Depending on the overall
impact the project has on the healthcare organization, this individual may be the
manager of the HIM department or the director over the business unit where the
HIM department resides, or it could be the chief operations officer
External change agents have the advantage over internal agents regarding:
,a. Benchmarking the healthcare entity against other entities
b. Being less objective
c. Understanding the history of the entity
d. Being less expensive to employ - CORRECT ANSWER-a. Benchmarking the
healthcare entity against other entities
The external change agent has the advantage of providing a fresh, outside view as
well as having the knowledge base to compare performance across organizations.
Not having direct connections to the organization, he or she usually feels more
comfortable challenging norms and culture, questioning unusual or unfair
practices, and generally noting events that others may be reluctant to comment on.
Being from the outside, he or she may be seen as having new skills and being more
objective, or at least less biased, than an internal agent
The slightly higher wage paid to an employee who works a less desirable shift is
called a:
a. Shift rotation
b. Performance incentive
c. Shift differential
COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED
,d. Work distribution ladder - CORRECT ANSWER-c. Shift differential
Many employers pay a slightly higher hourly wage to employees who work less
desirable shifts (evening, night, weekend). This is referred to as shift differential
According to the records kept on filing unit performance over the past year, the
filing unit has filed an average of 1,000 records per day. You have three full-time
equivalent (FTE) record filers in the department who are productive 88 percent of
each workday (that is, 12 percent unproductive or 12 percent PFD). Based on this
information, what is the average number of records filed per productive hour in
the file unit as a whole?
a. 42 records per hour
b. 48 records per hour
c. 110 records per hour
d. 143 records per hour - CORRECT ANSWER-d. 143 records per hour
First calculate the number of productive hours in a day: 88% × 8 hours = 7.04
hours/day. Then divide the 1,000 records/7 hours = 142.9 or 143 charts/hour for
the three filers
Reviewing the following PERT chart, what is the critical path for this project?
, a. a → c → d → f → i
b. a → b → f → i
c. a → d → g → h → i
d. a → c → e → f → i - CORRECT ANSWER-c. a → d → g → h → i
The path with the greatest total duration time is called the critical path and
represents the longest amount of time required to compete the total project. The
critical path in this project is the sequence a → d → g → h → i, which will require
23 days
Employees covered by the provisions of the Fair Labor Standards Act (FLSA) are
called ________ employees.
a. Waged
b. Salaried
c. Exempt
d. Nonexempt - CORRECT ANSWER-d. Nonexempt
COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED
