CNA MODULE 2 PATIENT RIGHTS EXAM QUESTIONS AND ANSWERS
Abuse - CORRECT ANSWER✅✅Physical, emotional or mental injury inflicted on another individual.
Advance Directive - CORRECT ANSWER✅✅A pre-written and signed document providing specific
instructions about what medical treatment a person chooses to have or omit should the person become
unable to make those decisions.
Assault - CORRECT ANSWER✅✅Threat or attempt to do physical or mental harm to another.
Battery - CORRECT ANSWER✅✅Touching another person's body or possessions without permission.
Coercion - CORRECT ANSWER✅✅Forcing a person to do something against their will.
Defamation - CORRECT ANSWER✅✅Communication that is untrue and is harmful to the good name or
reputation of another person.
Do Not Resuscitate (DNR) / No Code - CORRECT ANSWER✅✅Indicating that no extraordinary means
should be used when death is near or occurs; an order must be written by a physician.
False Imprisonment - CORRECT ANSWER✅✅Restraining or detaining a resident without his or her
consent.
Financial Abuse - CORRECT ANSWER✅✅Improper use of another person's money.
Grievances - CORRECT ANSWER✅✅A complaint or protest registered by a resident about his or her care
accommodations.
Informed Consent - CORRECT ANSWER✅✅Written, signed permission given by one who fully
understands all the facts relating to what is going to happen.
, Involuntary Seclusion - CORRECT ANSWER✅✅Separation of a resident from other residents; may be
required when infection is present.
Legal Standard - CORRECT ANSWER✅✅Guides and rules for lawful behavior.
Libel - CORRECT ANSWER✅✅False written statements or pictures that injure the reputation of another
person.
Negligence - CORRECT ANSWER✅✅Failure to act in a reasonable and careful manner and causing harm
to a person or to the person's property; acting below the expected standard of practice.
Ombudsman - CORRECT ANSWER✅✅An impartial advocate for a resident, member of health care
team, investigates complaints and acts as an advocate for residents and/or families to resolve conflicts,
gives info to public, follow protocol.
Physical Abuse - CORRECT ANSWER✅✅Mistreatment by hitting or other physical contact.
Policy & Procedure - CORRECT ANSWER✅✅Facility guidelines for care of residents and operation of
facility.
Privacy - CORRECT ANSWER✅✅Protecting residents from exposure of their bodies; maintaining an
environment for confidential communication, visitations and medical records.
Psychological Abuse - CORRECT ANSWER✅✅Mistreatment by threatening, belittling or causing
emotional harm.
Resident Council - CORRECT ANSWER✅✅Meetings held by residents of a SNF for the purpose of
resolving issues with staff and communicating with each other.
Restraints - CORRECT ANSWER✅✅A protective device that limits a resident's free movement; A doctors
order is required to use a restraint; may also be called a safety reminder device.
Abuse - CORRECT ANSWER✅✅Physical, emotional or mental injury inflicted on another individual.
Advance Directive - CORRECT ANSWER✅✅A pre-written and signed document providing specific
instructions about what medical treatment a person chooses to have or omit should the person become
unable to make those decisions.
Assault - CORRECT ANSWER✅✅Threat or attempt to do physical or mental harm to another.
Battery - CORRECT ANSWER✅✅Touching another person's body or possessions without permission.
Coercion - CORRECT ANSWER✅✅Forcing a person to do something against their will.
Defamation - CORRECT ANSWER✅✅Communication that is untrue and is harmful to the good name or
reputation of another person.
Do Not Resuscitate (DNR) / No Code - CORRECT ANSWER✅✅Indicating that no extraordinary means
should be used when death is near or occurs; an order must be written by a physician.
False Imprisonment - CORRECT ANSWER✅✅Restraining or detaining a resident without his or her
consent.
Financial Abuse - CORRECT ANSWER✅✅Improper use of another person's money.
Grievances - CORRECT ANSWER✅✅A complaint or protest registered by a resident about his or her care
accommodations.
Informed Consent - CORRECT ANSWER✅✅Written, signed permission given by one who fully
understands all the facts relating to what is going to happen.
, Involuntary Seclusion - CORRECT ANSWER✅✅Separation of a resident from other residents; may be
required when infection is present.
Legal Standard - CORRECT ANSWER✅✅Guides and rules for lawful behavior.
Libel - CORRECT ANSWER✅✅False written statements or pictures that injure the reputation of another
person.
Negligence - CORRECT ANSWER✅✅Failure to act in a reasonable and careful manner and causing harm
to a person or to the person's property; acting below the expected standard of practice.
Ombudsman - CORRECT ANSWER✅✅An impartial advocate for a resident, member of health care
team, investigates complaints and acts as an advocate for residents and/or families to resolve conflicts,
gives info to public, follow protocol.
Physical Abuse - CORRECT ANSWER✅✅Mistreatment by hitting or other physical contact.
Policy & Procedure - CORRECT ANSWER✅✅Facility guidelines for care of residents and operation of
facility.
Privacy - CORRECT ANSWER✅✅Protecting residents from exposure of their bodies; maintaining an
environment for confidential communication, visitations and medical records.
Psychological Abuse - CORRECT ANSWER✅✅Mistreatment by threatening, belittling or causing
emotional harm.
Resident Council - CORRECT ANSWER✅✅Meetings held by residents of a SNF for the purpose of
resolving issues with staff and communicating with each other.
Restraints - CORRECT ANSWER✅✅A protective device that limits a resident's free movement; A doctors
order is required to use a restraint; may also be called a safety reminder device.
