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NALP/CALP/LEASING AGENT COMBINED COMPILATION BUNDLE
NALP/CALP/LEASING AGENT COMBINED COMPILATION BUNDLE
[ Mehr anzeigen ]NALP/CALP/LEASING AGENT COMBINED COMPILATION BUNDLE
[ Mehr anzeigen ]Leasing professionals 
-show & lease apartment 
-deal w/ & serve residents 
-market to prospective residents 
 
 
 
Leasing professionals increase revenue by... 
leasing & renewing apartments to qualified applicants & residents 
 
 
 
 
Market Knowledge 
Demographic & product info about your apartme...
Vorschau 2 aus 10 Seiten
In den EinkaufswagenLeasing professionals 
-show & lease apartment 
-deal w/ & serve residents 
-market to prospective residents 
 
 
 
Leasing professionals increase revenue by... 
leasing & renewing apartments to qualified applicants & residents 
 
 
 
 
Market Knowledge 
Demographic & product info about your apartme...
The implementation and use of a resident portal can increase the effectiveness of the staffs: 
A. Adherence to fair housing laws. 
B. Lead response time and closing rates. 
C. Communication with the apartment community. 
D. Social media use and relationship marketing efforts. 
C. Communication with ...
Vorschau 3 aus 16 Seiten
In den EinkaufswagenThe implementation and use of a resident portal can increase the effectiveness of the staffs: 
A. Adherence to fair housing laws. 
B. Lead response time and closing rates. 
C. Communication with the apartment community. 
D. Social media use and relationship marketing efforts. 
C. Communication with ...
Select the best answer that describes what a Leasing Professional is responsible for: 
Coping with regulatory laws and guidelines 
Conducting follow-up telephone calls 
Shopping the competition 
Communicating with residents 
 
 
 
In the video "Big Rocks", what did the big rocks represent? 
True p...
Vorschau 2 aus 9 Seiten
In den EinkaufswagenSelect the best answer that describes what a Leasing Professional is responsible for: 
Coping with regulatory laws and guidelines 
Conducting follow-up telephone calls 
Shopping the competition 
Communicating with residents 
 
 
 
In the video "Big Rocks", what did the big rocks represent? 
True p...
Communication with the apartment community 
Implementation and use of a resident portal can increase the effectiveness of the staff's 
 
 
 
emotional appeal 
a sales strategy and presentation with which focus is MOST likely to increase a leasing professionals effectiveness 
 
 
 
modification 
phy...
Vorschau 2 aus 10 Seiten
In den EinkaufswagenCommunication with the apartment community 
Implementation and use of a resident portal can increase the effectiveness of the staff's 
 
 
 
emotional appeal 
a sales strategy and presentation with which focus is MOST likely to increase a leasing professionals effectiveness 
 
 
 
modification 
phy...
What are the three keys to good customer service? 
• Communication 
• Attitude 
• Relationships 
 
 
 
What is the cost of turnover when a resident leaves a community? 
• The cost of turnover is generally more then 1-2 months rent per 
move out. 
 
 
 
What are the 5 techniques to building r...
Vorschau 3 aus 16 Seiten
In den EinkaufswagenWhat are the three keys to good customer service? 
• Communication 
• Attitude 
• Relationships 
 
 
 
What is the cost of turnover when a resident leaves a community? 
• The cost of turnover is generally more then 1-2 months rent per 
move out. 
 
 
 
What are the 5 techniques to building r...
What are the protected classes that the federal Fair Housing Act and its amendments 
recognize? 
• Race 
• Color (shade of skin) 
• Religion 
• National Origin 
• Sex (including sexual harassment) 
• Familial Status 
• Handicap 
 
 
 
What are some of the ways a company can comply with...
Vorschau 3 aus 19 Seiten
In den EinkaufswagenWhat are the protected classes that the federal Fair Housing Act and its amendments 
recognize? 
• Race 
• Color (shade of skin) 
• Religion 
• National Origin 
• Sex (including sexual harassment) 
• Familial Status 
• Handicap 
 
 
 
What are some of the ways a company can comply with...
Real Property includes: 
air space 
 
 
 
Air rights are defined as: 
extending into infinity 
 
 
 
Land ownership includes: 
subsurface rights 
 
 
 
Anything affixed to the land with the intent of being permanent is: 
real property 
 
 
 
Which of the following is a test of whether an item is a f...
Vorschau 1 aus 3 Seiten
In den EinkaufswagenReal Property includes: 
air space 
 
 
 
Air rights are defined as: 
extending into infinity 
 
 
 
Land ownership includes: 
subsurface rights 
 
 
 
Anything affixed to the land with the intent of being permanent is: 
real property 
 
 
 
Which of the following is a test of whether an item is a f...
Communication with the apartment community 
The implementation and use of a resident portal can increase the effectiveness of the staff's: 
 
 
 
Emotional Appeal 
A sales strategy and presentation with which focus is most likely to increase a leasing professional's effectiveness? 
 
 
 
Modificat...
Vorschau 2 aus 11 Seiten
In den EinkaufswagenCommunication with the apartment community 
The implementation and use of a resident portal can increase the effectiveness of the staff's: 
 
 
 
Emotional Appeal 
A sales strategy and presentation with which focus is most likely to increase a leasing professional's effectiveness? 
 
 
 
Modificat...
In Illinois for over 25 units, a tenant is entitled to interest on their security deposit was held for how many months? 
6 
 
 
 
Which of the following does not require disclosure? 
A. Radon B. Felons living onsite C. Lead-based paint D. Termites 
felons living onsite 
 
 
 
What was the date of th...
Vorschau 2 aus 11 Seiten
In den EinkaufswagenIn Illinois for over 25 units, a tenant is entitled to interest on their security deposit was held for how many months? 
6 
 
 
 
Which of the following does not require disclosure? 
A. Radon B. Felons living onsite C. Lead-based paint D. Termites 
felons living onsite 
 
 
 
What was the date of th...
Definition of Teamwork 
-Supporting your teammates 
-Going out of your way to help your teammates 
-Being Reliable 
-Communicating clearly 
 
 
 
Why the Leasing Professional is Critical to the success of a community 
-Show and lease apartments 
-Deal and serve residents 
-They market to prospective...
Vorschau 1 aus 4 Seiten
In den EinkaufswagenDefinition of Teamwork 
-Supporting your teammates 
-Going out of your way to help your teammates 
-Being Reliable 
-Communicating clearly 
 
 
 
Why the Leasing Professional is Critical to the success of a community 
-Show and lease apartments 
-Deal and serve residents 
-They market to prospective...
All security deposits must be placed in an escrow account by? 
the broker of the leasing agent representing the lessor 
 
 
 
In Illinois a leasing agent may receive a commission from? 
his or her sponsoring broker only 
 
 
 
John begins showing apartments for rent to Sally while taking his real es...
Vorschau 2 aus 12 Seiten
In den EinkaufswagenAll security deposits must be placed in an escrow account by? 
the broker of the leasing agent representing the lessor 
 
 
 
In Illinois a leasing agent may receive a commission from? 
his or her sponsoring broker only 
 
 
 
John begins showing apartments for rent to Sally while taking his real es...
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