ITIL 4 Exam Prep Questions, Answers & Explanations Zusammenfassungen

ITIL 4 Exam Questions and Answers (elaborated further). 2) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk 5) How do all value chain activities transform inputs to outputs? A. By determining service demand B. By using a combination of practices C. By using a single functional team D. By implementing process automation 7) What is the starting point for optimization? A. Securing stakeholder engagement B. Unde...

ITIL 4 Exam Questions and Answers (elaborated further). 2) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk 5) How do all value chain activities transform inputs to outputs? A. By determining service demand B. By using a combination of practices C. By using a single functional team D. By implementing process automation 7) What is the starting point for optimization? A. Securing stakeholder engagement B. Unde...