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The Hidden Rules of Successful Negotiation and Communication notes

Marc O. Opresnik - ISBN: 9783319061948

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View all 11 notes for The Hidden Rules of Successful Negotiation and Communication, written by Marc O. Opresnik. All The Hidden Rules of Successful Negotiation and Communication notes, flashcards, summaries and study guides are written by your fellow students or tutors. Get yourself a The Hidden Rules of Successful Negotiation and Communication summary or other study material that matches your study style perfectly, and studying will be a breeze.

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2-2 Assignment: Categorization of Variables of the Organizational Culture at Netflix
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As you work on this assignment, you will need to refer to the two articles and the presentation about Netflix in the Module One Readings and Resources folder. For this assignment, your task is to incorporate the concepts in Watzlawick's iceberg model of communication to analyze the organizational culture at Netflix. As you work on this assignment, refer to the Module Two overview in regards to the four categories of an organization's culture: observable artifacts, espoused values, enacte...

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2-1 Discussion: Six Types of Power
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As a first step toward crafting your discussion post, review the module resources. Then, apply the six types of power as discussed in the module resources to the Netflix case study, which you read about last week. Coercive Power Legitimate Power Reward Power Referent Power Expert Power Multidimensional Power Consider the types of power that Sharon Slade, the chief human resources officer (CHRO) at Netflix, has in this situation. In your initial post, first describe the six types of powe...

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3-1 Discussion: Netflix Organizational Culture
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For your final project you are helping prepare Sharon Slade, the chief human resources officer of Netflix, for a serious performance discussion with Alice Jones, who may be at risk of being terminated. One key component of your preparation is evaluating the organizational culture at Netflix and assisting Sharon Slade in demonstrating the skills that will help get the negotiation process off to a good start. She can accomplish this by taking into account the hygiene factors and intrinsic motivato...

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Milestone One
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Prompt: For this milestone, you will submit a draft of Section I (Summary) and Section II (Cultural Analysis Overview) of your final project, the analysis and negotiation coaching recommendations for executive leadership. When drafting the summary, consider the zone of possible agreement (ZOPA) and best alternative to a negotiated agreement (BATNA) positions of Netflix’s chief human resources officer, Sharon Slade. When crafting the cultural analysis overview, consider the espoused values o...

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4-1 Small Group Discussion: Five Communication Strategy Recommendations
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This is a group activity. For more information on groups, please see About Group Work. For this assignment, your instructor will divide the class into groups of four to five students. There are several requirements and deadlines for this small group discussion, so be sure to follow them carefully to earn the maximum credit for this assignment. For this discussion you will be working within your assigned small group to develop five recommendations that you will propose to Sharon Slade, the ...

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1-1 Discussion: Final Project Fact Pattern Discussion Topic
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For this discussion post, define the fact pattern in the Netflix case study, which you read about in the following Module One articles and presentation: Library Article: How Netflix Reinvented HR Article: The Woman Behind the Netflix Culture Doc Presentation: Netflix Culture: Freedom & Responsibility This information will be a key part of your final project for this course. According to Legal Dictionary, a fact pattern is "a concise description of all the occurrences or circumstances of a...

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4-2 Discussion: ZOPA and BATNA for Alice Jones
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In Module One you developed the ZOPA (zone of possible agreement) and BATNA (best alternative for a negotiated agreement) for Sharon Slade, Netflix's chief human resources officer, for use in the upcoming negotiations. In this assignment, put yourself in the shoes of Alice Jones, the executive facing possible severance in our case study. Develop a ZOPA and BATNA position for Alice, based on your review of her biography and the background information in the case study (located in the Final...

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5-1 Discussion: Proxemics
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Proxemics is a theory of non-verbal communication that explains how people communicate without words through personal speaking distance, speech volume, eye contact, touching, body position, and the context in which the communication occurs. Different individuals, especially those from different cultural backgrounds, have different comfort levels with these non-verbal elements of communication and may have different non-verbal communication standards. For this discussion, identify three volunt...

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7-1 Discussion: Anticipation of Objections and Response to Objections
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Put yourself in the shoes of Alice Jones, the executive who is being considered for termination in the Netflix case study. What objections or concerns might you express during the negotiation session if you were Alice Jones? Some examples could be: Alice claims the action being taken is discriminatory and threatens to sue for wrongful termination. Alice requests job placement or relocation benefits in order to transition to another job. For your first post, share three objections you would ...

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5-2 Assignment: Questions for the Negotiating Session
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For this assignment, develop four questions that could be asked of Alice Jones, senior Netflix executive, during an upcoming negotiation session. This information should be helpful in crafting an integrative bargaining proposal, i.e., a win-win situation that increases the likelihood of reaching a mutually beneficial outcome. In other words, it meets, as best as possible, the extrinsic and intrinsic interests of both parties. Specifically, you should keep these criteria in mind: Create ...

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2-2 Assignment: Categorization of Variables of the Organizational Culture at Netflix
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As you work on this assignment, you will need to refer to the two articles and the presentation about Netflix in the Module One Readings and Resources folder. For this assignment, your task is to incorporate the concepts in Watzlawick's iceberg model of communication to analyze the organizational culture at Netflix. As you work on this assignment, refer to the Module Two overview in regards to the four categories of an organization's culture: observable artifacts, espoused values, enacte...

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2-1 Discussion: Six Types of Power
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As a first step toward crafting your discussion post, review the module resources. Then, apply the six types of power as discussed in the module resources to the Netflix case study, which you read about last week. Coercive Power Legitimate Power Reward Power Referent Power Expert Power Multidimensional Power Consider the types of power that Sharon Slade, the chief human resources officer (CHRO) at Netflix, has in this situation. In your initial post, first describe the six types of powe...

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3-1 Discussion: Netflix Organizational Culture
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For your final project you are helping prepare Sharon Slade, the chief human resources officer of Netflix, for a serious performance discussion with Alice Jones, who may be at risk of being terminated. One key component of your preparation is evaluating the organizational culture at Netflix and assisting Sharon Slade in demonstrating the skills that will help get the negotiation process off to a good start. She can accomplish this by taking into account the hygiene factors and intrinsic motivato...

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Milestone One
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Prompt: For this milestone, you will submit a draft of Section I (Summary) and Section II (Cultural Analysis Overview) of your final project, the analysis and negotiation coaching recommendations for executive leadership. When drafting the summary, consider the zone of possible agreement (ZOPA) and best alternative to a negotiated agreement (BATNA) positions of Netflix’s chief human resources officer, Sharon Slade. When crafting the cultural analysis overview, consider the espoused values o...

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5-2 Assignment: Questions for the Negotiating Session
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For this assignment, develop four questions that could be asked of Alice Jones, senior Netflix executive, during an upcoming negotiation session. This information should be helpful in crafting an integrative bargaining proposal, i.e., a win-win situation that increases the likelihood of reaching a mutually beneficial outcome. In other words, it meets, as best as possible, the extrinsic and intrinsic interests of both parties. Specifically, you should keep these criteria in mind: Create ...

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4-1 Small Group Discussion: Five Communication Strategy Recommendations
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This is a group activity. For more information on groups, please see About Group Work. For this assignment, your instructor will divide the class into groups of four to five students. There are several requirements and deadlines for this small group discussion, so be sure to follow them carefully to earn the maximum credit for this assignment. For this discussion you will be working within your assigned small group to develop five recommendations that you will propose to Sharon Slade, the ...

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4-2 Discussion: ZOPA and BATNA for Alice Jones
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In Module One you developed the ZOPA (zone of possible agreement) and BATNA (best alternative for a negotiated agreement) for Sharon Slade, Netflix's chief human resources officer, for use in the upcoming negotiations. In this assignment, put yourself in the shoes of Alice Jones, the executive facing possible severance in our case study. Develop a ZOPA and BATNA position for Alice, based on your review of her biography and the background information in the case study (located in the Final...

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5-1 Discussion: Proxemics
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Proxemics is a theory of non-verbal communication that explains how people communicate without words through personal speaking distance, speech volume, eye contact, touching, body position, and the context in which the communication occurs. Different individuals, especially those from different cultural backgrounds, have different comfort levels with these non-verbal elements of communication and may have different non-verbal communication standards. For this discussion, identify three volunt...

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7-1 Discussion: Anticipation of Objections and Response to Objections
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Put yourself in the shoes of Alice Jones, the executive who is being considered for termination in the Netflix case study. What objections or concerns might you express during the negotiation session if you were Alice Jones? Some examples could be: Alice claims the action being taken is discriminatory and threatens to sue for wrongful termination. Alice requests job placement or relocation benefits in order to transition to another job. For your first post, share three objections you would ...

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  •  • 2 pages • 
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5-2 Assignment: Questions for the Negotiating Session
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For this assignment, develop four questions that could be asked of Alice Jones, senior Netflix executive, during an upcoming negotiation session. This information should be helpful in crafting an integrative bargaining proposal, i.e., a win-win situation that increases the likelihood of reaching a mutually beneficial outcome. In other words, it meets, as best as possible, the extrinsic and intrinsic interests of both parties. Specifically, you should keep these criteria in mind: Create ...

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