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IT-servicemanagement op basis van ITIL 2011 Editie
Pierre Bernard, René Visser - ISBN: 9789087538019
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On this page you find summaries, notes, study guides and many more for the textbook IT-servicemanagement op basis van ITIL 2011 Editie, written by Pierre Bernard & René Visser. The summaries are written by students themselves, which gives you the best possible insight into what is important to study about this book. Subjects like Service Management, IT-servicemanagement op basis van ITIL 2011 Editie, IT-servicemanagement, IT service management, IT management & IT Management will be dealt with.
Popular summaries IT-servicemanagement op basis van ITIL 2011 Editie Notes



It goes without saying that a clear explanation about the ITIL lifecycle (life cycle): 
* Life cycle phase: Service strategy 
* Life cycle phase: Service design 
* Life cycle phase: Service transition 
* Life cycle phase: production Service 
* Life cycle phase: continuous Service improvement
- Summary
- • 20 pages •


It goes without saying that a clear explanation about the ITIL lifecycle (life cycle): 
* Life cycle phase: Service strategy 
* Life cycle phase: Service design 
* Life cycle phase: Service transition 
* Life cycle phase: production Service 
* Life cycle phase: continuous Service improvement

Based on IT service management based on ITIL 2011 edition. 
The document covers the following: 
* Introduction to the Service Lifecycle 
* Lifecycle phase: Service Strategy 
* Lifecycle phase: Service Design 
* Lifecycle phase: Service Transition 
* Lifecycle phase: Service Operation 
* Lifecycle phase: Continual Service Improvement
- Summary
- • 20 pages •
Based on IT service management based on ITIL 2011 edition. 
The document covers the following: 
* Introduction to the Service Lifecycle 
* Lifecycle phase: Service Strategy 
* Lifecycle phase: Service Design 
* Lifecycle phase: Service Transition 
* Lifecycle phase: Service Operation 
* Lifecycle phase: Continual Service Improvement
Latest notes & summaries IT-servicemanagement op basis van ITIL 2011 Editie Notes



It goes without saying that a clear explanation about the ITIL lifecycle (life cycle): 
* Life cycle phase: Service strategy 
* Life cycle phase: Service design 
* Life cycle phase: Service transition 
* Life cycle phase: production Service 
* Life cycle phase: continuous Service improvement
- Summary
- • 20 pages •


It goes without saying that a clear explanation about the ITIL lifecycle (life cycle): 
* Life cycle phase: Service strategy 
* Life cycle phase: Service design 
* Life cycle phase: Service transition 
* Life cycle phase: production Service 
* Life cycle phase: continuous Service improvement

Based on IT service management based on ITIL 2011 edition. 
The document covers the following: 
* Introduction to the Service Lifecycle 
* Lifecycle phase: Service Strategy 
* Lifecycle phase: Service Design 
* Lifecycle phase: Service Transition 
* Lifecycle phase: Service Operation 
* Lifecycle phase: Continual Service Improvement
- Summary
- • 20 pages •
Based on IT service management based on ITIL 2011 edition. 
The document covers the following: 
* Introduction to the Service Lifecycle 
* Lifecycle phase: Service Strategy 
* Lifecycle phase: Service Design 
* Lifecycle phase: Service Transition 
* Lifecycle phase: Service Operation 
* Lifecycle phase: Continual Service Improvement