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EMERGENCY CARE 14TH EDITION
1) Which of the following refers to a program or process for evaluating and 
improving the effectiveness of an EMS system? 
A) Quality improvement 
B) System effectiveness management 
C) Process Improvement Plan (PIP) 
D) Total quality system - A) CORRECT. Quality improvement (QI) consists of 
continuous self-review with the purpose of identifying aspects of the EMS system 
that require improvement, with subsequent action plans to make subsequent 
changes. 
B) INCORRECT. System effectiveness man...
- Exam (elaborations)
- • 464 pages •
1) Which of the following refers to a program or process for evaluating and 
improving the effectiveness of an EMS system? 
A) Quality improvement 
B) System effectiveness management 
C) Process Improvement Plan (PIP) 
D) Total quality system - A) CORRECT. Quality improvement (QI) consists of 
continuous self-review with the purpose of identifying aspects of the EMS system 
that require improvement, with subsequent action plans to make subsequent 
changes. 
B) INCORRECT. System effectiveness man...