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RN Comprehensive online practice 2024 A+ Solutions
A.) Ask the Caller for verification of their identity 
A nurse working on a medical-surgical unit receives a telephone call requesting the status of a client from an individual who identifies themself as the client's parent. Which of the following actins should the nurse take? 
 
A.)Ask the caller for verification of their identity 
B.) Give the caller limited information about the client 
C.) transfer the phone call to the client's room 
D.) Inform the caller that they should obtain permissio...
- Exam (elaborations)
- • 45 pages •
A.) Ask the Caller for verification of their identity 
A nurse working on a medical-surgical unit receives a telephone call requesting the status of a client from an individual who identifies themself as the client's parent. Which of the following actins should the nurse take? 
 
A.)Ask the caller for verification of their identity 
B.) Give the caller limited information about the client 
C.) transfer the phone call to the client's room 
D.) Inform the caller that they should obtain permissio...