Salesforce customer 360 Study guides, Class notes & Summaries

Salesforce Field Service Lightning Exam study complete solution Field Service: Competing Goals and Objectives - Cost Savings Revenue Growth Customer Satisfaction Employee Satisfaction What is Field Service Management? - Deliver a superior customer experience Integrated to contact center and Sales on one platform for 360 degree customer view Drive out costs Intelligent Work Scheduling gets right tech to the right job at the right time Drive better field tech utilization Real-time ...

Which three ways can Salesforce Data Cloud support the Customer 360 Experience? A. Create unified customer profiles across all touchpoints by connecting identities, engagement data, customer orders, loyalty, and marketing journeys. B. Auto-convert all of your data across your IT Ecosystem into insightful and meaningful information with no intervention. C. Capture and unify data from anywhere with a high-scale data ingestion service. D. Be able to analyze your data with Salesforce Core Report...

Salesforce Associate Certification Exam Questions And Answers What is salesforce? a customer relationship management solution that gives every business team- from sales and marketing to commerce, service, and beyond- a single, shared view of every customer. What is trailhead? online learning platform learning topics are organized into modules, which are broken up into units to finish a unit you earn points by completing a quiz or challenge trails are groups of modules that provide gui...

Certified Development Lifecycle and Deployment Architect Solutions Complete final exam 2024 Universal Containers has started building a customer Lightning community thatcontains a few dozen Aura components. The development team lead has come to the Salesforce architect about questions regarding testing the Lightning components. What two knowledge points can the architect pass to the developmentteam lead? Choose 2 answers A.There is a $T test helper object that can be used to create...

Gainsight Admin Certification Exam (Latest 2023/ 2024 Update) Questions and Verified Answers| 100% Correct| Grade A Q: Vault is accessible in many places throughout Gainsight A - True B - False Answer: A - True Q: In Gainsight Go you can find: A - A link to Gainsight support B - Gainsight Release notes C - Product documentation & tutorials D - A link to Gainsight Community E - All of the above Answer: E - All of the above Q: Gainsight Community is: A - ...

Salesforce Associate Exam - Questions and Answers Salesforce Customer 360 FOR CUSTOMERS integrated CRM platform to help companies perform better with a single, shared customer view (centralizes all customer data) and can see everything in one view What are some Salesforce Customer 360 solutions for the company? -log their interactions with the platform -personalize marketing -collect actionable insights based on their data Customer 360 Platform Services AI Mobile Blockchain: share data in a se...

Percents of topics on the exam - Answer Salesforce Ecosystem: 32% Navigation: 28% Data Model: 25% Reports and Dashboards: 15% Logistics of Exam - Answer - 40 questions - 62% to pass - receive results immediately - $75 Topics in the Salesforce Ecosystem - Answer Trailhead Trailblazer Community Salesforce Customer 360 Types of instances Multitenant environment Multitenant - Answer A single application that serves multiple organizations AppExchange - Answer Cloud c...

Salesforce Associate Certification Exam Questions And Answers What is salesforce? a customer relationship management solution that gives every business team- from sales and marketing to commerce, service, and beyond- a single, shared view of every customer. What is trailhead? online learning platform learning topics are organized into modules, which are broken up into units to finish a unit you earn points by completing a quiz or challenge trails are groups of modules that provide gui...

What are the core pillars of Data Cloud capabilities? - Connect, Harmonize, Unify, Analyze and Predict, and Act - Import, Export, Query, Copy, Paste - Ingest, Augment, Network, Contain, Broadcast - Connect, Transpose, Unify, Accelerate, Act - Connect, Harmonize, Unify, Analyze and Predict, and Act What does it mean to build a trust-based, first-party data asset? - Obtain competitive data from reliable sources through interviews, surveys, and polls. - Ensure opt-in consent...

Field Service: Competing Goals and Objectives - Answer Cost Savings Revenue Growth Customer Satisfaction Employee Satisfaction What is Field Service Management? - Answer Deliver a superior customer experience Integrated to contact center and Sales on one platform for 360 degree customer view Drive out costs Intelligent Work Scheduling gets right tech to the right job at the right time Drive better field tech utilization Real-time work management across any device Drive more revenue...