Salesforce b2b Study guides, Class notes & Summaries

Salesforce B2B Accreditation Administrator Exam Questions With 100% Correct Answers!!

Salesforce B2B (Updated) Quizzes & Ans…

Appexchange Connectors Salesforce Labs Add Ons - Answer Two options that fill gaps in functionality for Salesforce B2B Commerce 5 - Answer Limit on Category hierarchy in terms of child records (subcategories) Enable Orders Enable Optional Price Book for Orders - Answer Required for a successful B2B Lightning Experience Checkout Service Reps Business Buyers - Answer Two types of users that commonly interact with B2B storefronts Use page variations Create audiences to define di...

Salesforce Associate Exam - Questions and Answers Salesforce Customer 360 FOR CUSTOMERS integrated CRM platform to help companies perform better with a single, shared customer view (centralizes all customer data) and can see everything in one view What are some Salesforce Customer 360 solutions for the company? -log their interactions with the platform -personalize marketing -collect actionable insights based on their data Customer 360 Platform Services AI Mobile Blockchain: share data in a se...

Salesforce Certified Associate Exam - Questions and Answers What is the Salesforce Ecosystem? Upgraded version of excel and Google Sheets. Allows you to check in with clients automatically based on where they are in the customer journey. A place where you will not have to worry about losing customer data. Salesforce is the leading CRM (Customer Relationship Management) provider with many products to help serve your customer. What does the Salesforce security permissions do? Allow stakeholders ...

External User License Types 5 different types: 1. External Apps 2. Customer Community 3. Customer Community Plus 4. Partner Community 5. Channel Accounts Lightning External Apps Plus License Good for B2C interactions; minimal interactions with SFDC records Enables access to Leads and Opportunities and Campaigns Custom digital experiences to engage any external stakeholder, including Brand Engagement and Customer Loyalty. Limited access to CRM objects. The External Apps li...

"If a Service Cloud customer wants access to standard Health Cloud Objects, which of the following licenses is required? Service Cloud license Health Cloud license Sales Cloud license Service Cloud and Health Cloud license" "Which of the following steps are required when setting up a Health Cloud org? Enable required org features, such as Person Accounts and Shared Contacts Install the Health Cloud Managed Package Assign the Health Cloud PSL and Health Cloud Platform PSL to each user...

With Sales Cloud Email Connect...? email applications can be synced with contacts in Sales Cloud. This means agents only update information once. The changes are captured in the email contact and the Sales Cloud contact record, at the same time, so that the sales team has a complete view of the customer that's never out of date. What is Sales Analytics? With Sales Analytics dashboards, customers can dive deeper into pipeline, agent performance, and opportunity tracking to answer questions. T...

Course Careers - Sales Technology Final Exam Questions and Answers Latest Graded A+. What is the difference between a prospect and a lead? Both describe a potential customer and have intertwined meanings that only differ based on who you are talking to. Instead of giving direct orders you should Use body language to show what you want Make suggestions by asking questions Tell one of their friends or co-workers to tell them the order Actually you should be very direct and assertive when g...