Mike brady Study guides, Class notes & Summaries
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Customer Service 2 - Customer Service: Problem Solving and Troubleshooting / Become a Customer Service Specialist / LinkedIn Learning Pathway Rated A+
- Exam (elaborations) • 3 pages • 2024
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Customer Service 2 - Customer Service: 
Problem Solving and Troubleshooting / 
Become a Customer Service Specialist / 
LinkedIn Learning Pathway Rated A+ 
 
You are employed at a customer service organization for machine tools. What is the first 
question you need to ask yourself before addressing a customer complaint? Is the customer's 
concern valid or invalid? 
This is the model that can be used to troubleshoot just about any customer challenge you may 
face. 
 
If your customer has a valid ...
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NCIC Class Exam Questions With Correct Answers
- Exam (elaborations) • 16 pages • 2023
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III - Answer Interstate identification index 
 
NCIC - Answer National crime information center 
 
CJIS - Answer Criminal justice information system 
 
RCMP - Answer Royal Canadian mounted police 
 
SLED - Answer South Carolina law enforcement division 
 
What is located in Clarksburg, WV - Answer NCIC headquarters 
 
Orion - Answer Help guide to locate phone numbers, hours, ori, etc. 
 
Purpose codes - Answer C,j,b,f,e,d,h,a,s,v,z 
 
Who cannot place a locate? - Answer The entering agency 
 
Pu...
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NCIC Revised Questions and Answers 2022/2023
- Exam (elaborations) • 11 pages • 2023
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NCIC Revised Questions and Answers 2022/2023 
III 
Interstate identification index 
 
 
 
NCIC 
National crime information center 
 
 
 
CJIS 
Criminal justice information system 
 
 
 
RCMP 
Royal Canadian mounted police 
 
 
 
SLED 
South Carolina law enforcement division 
 
 
 
What is located in Clarksburg, WV 
NCIC headquarters 
 
 
 
Orion 
Help guide to locate phone numbers, hours, ori, etc. 
 
 
 
Purpose codes 
C,j,b,f,e,d,h,a,s,v,z 
 
 
 
Who cannot place a locate? 
The entering agenc...
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