Mgt 3900 test 1 Study guides, Class notes & Summaries

MGT 3900 - Operation Management Test 1 A firm invents an app that allows customers to make purchases with their smartphone. It is hoping that the new mobile payment app allows the firm to ______________ the efficient frontier through ____________. a. shift, innovation on, innovation on, imitations , imitations Operations management is about: a. working harder. b. doing away with work. c. improving the way that we and/or others do their work. d. dealing with customer feedback. To which system ...

MGT 3900 Chapter 05 Test Bank KEY

MGT 3900 Test 1 QUESTIONS AND ANSWERSMGT 3900 Test 1 QUESTIONS AND ANSWERS Question 1 A restaurant promising a meal in two minutes or less attempts to cater to which part of the customer utility function? a. Timing b. Fit c. Preference d. Ambience Question 2 Beyond just executing the current way of doing things, operations management is about: a. eliminating inefficiencies to move the firm away from the efficient frontier. b. managing inputs and resources to move the firm aw...

MGT 3900 Chapter 05 Test Bank KEY MGT 3900 Chapter 05 Test Bank KEY 1. All flow units should have the same exit point in a production process. FALSE Attrition loss is an example of when flow units exit the process before completion. Therefore, some flow units exit the process earlier than others. 2. A bottleneck resource must have an implied utilization less than 100%. FALSE An implied utilization less than 100% simpl...

MGT 3900 Chapter 05 Test Bank KEY 1. All flow units should have the same exit point in a production process. FALSE Attrition loss is an example of when flow units exit the process before completion. Therefore, some flow units exit the process earlier than others. 2. A bottleneck resource must have an implied utilization less than 100%. FALSE An implied utilization less than 100% simply means that the resource has capacity to meet demand. It has no bearing on if the resource is a bottle...

MGT 3900 Chapter 05 Test Bank KEYMGT 3900 Chapter 05 Test Bank KEY 1. All flow units should have the same exit point in a production process. FALSE Attrition loss is an example of when flow units exit the process before completion. Therefore, some flow units exit the process earlier than others. 2. A bottleneck resource must have an implied utilization less than 100%. FALSE An implied utilization less than 100% simply means that the resource has capacity to meet demand. It has no beari...

MGT 3900 Test 1 QUESTIONS AND ANSWERSMGT 3900 Test 1 QUESTIONS AND ANSWERS Question 1 A restaurant promising a meal in two minutes or less attempts to cater to which part of the customer utility function? a. Timing b. Fit c. Preference d. Ambience Question 2 Beyond just executing the current way of doing things, operations management is about: a. eliminating inefficiencies to move the firm away from the efficient frontier. b. managing inputs and resources to move the firm away from...

MGT 3900 Chapter 05 Test Bank KEY

MGT 3900 Chapter 05 Test Bank KEY