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Unit 14 (Customer Service) - Assignment 2 BTEC Business (Distinction*)
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Vocational Scenario or Context Your apprenticeship is going well and your supervisor now wants you to take charge of the customer service desk for a week to expand your skills at handling different situations. Task 1 • You must demonstrate customer service skills in at least three different business situations. You need to focus on a demonstration of product/service knowledge when dealing with customers’ queries, requests and problems. You need to fully embrace the role-play scenarios, ...

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  •  • 17 pages • 
  • by studybusiness101 • 
  • uploaded  23-05-2021
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Unit 14 Assignment 1 Know the importance of lifestyle factors in the maintenance of health and wellbeing - MERIT
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Unit 14 Assignment 1 Know the importance of lifestyle factors in the maintenance of health and wellbeing HIGHEST GRADE: MERIT GRADE ACHIEVED: MERIT In this assignment, I described and explained the different lifestyle factors that have an effect on an individuals health - PHYSICAL ACTIVITY, ALCOHOL CONSUMPTION, SMOKING, STRESS, DIET - I did this using research and references. This assignment also includes a contents page, an introduction, a conclusion and a bibliography. ....PLEASE ...

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  •  • 18 pages • 
  • by lucysophia12 • 
  • uploaded  25-01-2021
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ART 1401 Milestone#1 Art History I _Art history 1 Milstone unit 1 Sophia Course
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ART 1401 Milestone#1 Art History I 1 Which of the following correctly defines casting? • In art, the process of taking away (i.e., carving) • A process that involves printing on the part of the printing block that is raised • In art, the process of adding layers or bits of material • The creation of sculpture by pouring a liquid (e.g., plaster, molten metal, wax) into a mold and letting it harden before removing the mold CONCEPT Sculpture 2 Which of the following terms best desc...

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  • Exam (elaborations)
  •  • 19 pages • 
  • by dennys • 
  • uploaded  28-08-2020
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Public Services Unit 14: Responding to Emergency Service Incidents
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All of the Public Services Unit 14 criteria completed with over 3,500 words of content. Everything included in this document has been approved by the Pearson Board and I recieved a Distinction grade for this unit.

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  • Essay
  •  • 12 pages • 
  • by 19003590 • 
  • uploaded  23-04-2020
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ART 1401 UNIT#2 Milestone Art History I_Art history 1 Unit 2 Milestone Sophia Course.
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Art history 1 Unit 2 Milestone Sophia Course 1 What is the purpose of the oculus in the Pantheon? • To let light in the interior of the structure • To provide support to the massive columns • To provide support to the dome • It is strictly a decorative feature CONCEPT The Pantheon 2 Which of the following is the name of the oldest and most authoritative Hindu religious texts? • Ashoka • Sarnath • Trefoil • Vedas CONCEPT Ancient India 3 Which of the following corr...

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  • Exam (elaborations)
  •  • 19 pages • 
  • by dennys • 
  • uploaded  28-08-2020
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