Itil 4 foundation exam Guías de estudio, Notas de estudios & Resúmenes

WGU336 ITIL 4 Foundation Practice Exam With Rationale Questions And Answers WGU336 ITIL 4 Foundation Practice Exam With Rationale Questions And Answers

ITIL 4 Foundation Practice Exam with Rationale Questions With Complete Solutions.

ITILFND_V4 Real Exam Questions and Answers;ITIL 4 Foundation 200 Q&As Updated 2024/2025 Solved 100%

ITIL 4 Foundation Practice Exam Questions & Answers 2024/2025 Which practice includes the classification and ownership of queries and requests from users? A. Service desk B. Incident management C. Change control D. Service level management - ANSWERSA. "Service desks provide a clear path for users to report issues, queries, and requests, and have them acknowledged, classified, owned, and actioned" Rationals: B. Incorrect. The 'incident management' practice deals only with inci...

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ITIL® 4 Foundation Exam Studyguide 2023...

ITIL 4 FOUNDATION EXAM REVIEW QUESTIONS AND ANSWERS, GRADED A+. VERIFIED/ governance - -the means by which an organization is directed and controlled service management - -A set of specialized organizational capabilities for providing value to customers in the form of services value - -the perceived benefits, usefulness, and importance of something Who determines the perceived value? - -the RECIPIENT value is objective - -False organization - -a person or a group of people that have it...

Introduction questions - Answer Introduction answers Bloom levels tested in ITIL 4 Foundation exam - Answer - Bloom's level 1 (~77.5% of questions) involves "to remember" - Bloom's level 2 (~22.5% of questions) involves "to understand" Modules that must be completed to attain ITIL Strategic Leader (ITIL SL) - Answer - ITIL Strategist (direct, plan & improve) - ITIL Leader (digital & IT strategy) Modules that must be completed to attain ITIL Managing Professional (ITIL MP) ...

ITIL 4 Foundation Part 1 Exam 2023...

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