Hospitality Management

À-la-carte menu correct answers A menu on which each item carries its own price. Accessibility correct answers The ease with which guests can enter, leave, and utilize a property, also applies to the ability of guests in wheelchairs or needing other assistance to utilize a facility. Adjoining rooms correct answers Two hotel rooms that are located next to each other, but not connected by a door. Airport hotel correct answers A hotel located near an airport, usually offering shuttle serv...

Corporate philosophy correct answers the core beliefs that drive a company's basic organizational structure front of the house correct answers all the areas in a hotel in which the guest come in contact with (corridors, elevators, restrooms,etc) and the employees who staff these areas hospitality correct answers 1. the cordial and generous reception of guests 2. a wide range of businesses, each of which is dedicated to the service of people away from home National Restaurant Associati...

Marketing in the hospitality industry presentation is about its introduction, importance of marketing, travel industry marketing, understanding marketing, marketing management, five marketing management philosophies, service characteristics of hospitality and tourism marketing, the marketing environment, market segmentation, targeting, and positioning, designing and managing products, internal marketing, pricing products: pricing considerations, approaches and strategy, distribution channels, pr...

The impacts of globalisation in hotel industry and its negative effects presentation is about introduction, increasing levels of globalisation in hotel industry, types of hotels according to management, impacts on organisational cultures, impacts on organisational structure, discussing the impacts of globalisation on hotel industry, positive effects, negative effects, rectifying negative points and conclusion.

Career opportunities in the Tourism and Hospitality Industry Assignment is about introduction, hotels, restaurant jobs, airport jobs, airline jobs, tour operator, recreation jobs, indirect jobs, management styles, setting and achieving goals for beginners at work and questionnaire.

Career Test is a set of prepared questions to assess the motivation of candidates willing to join the Tourism and Hospitality Industry.

Timeshare Industry is about reasons for vacation ownership, headquarters, ability to be flexible, income stream, traditional hospitality, market differences and association management.

Hospitality Law and Legislation presentation is about law, prevention philosophy, the future hospitality manager and the legal environment, the hospitality manager and legal management, historical origins of the law, the evolutionary nature of the common law, classification of laws, sources of law, legislations, hospitality and legislations, international legal context, preventative legal management, STEM, prevention philosophy, the components of STEM, STEM the tide of litigation, select, applic...

Service Quality Presentation is about introduction, role played by people in the marketing mix, two main groups of people involved in hospitality and tourism, managing service quality, total quality management (TQM), advantages of TQM, quality assessments-questions, service and total quality management, benefits of customer codes and guarantees, empowering employees, servqual model dimensions, relationship marketing, customer mix, comparison of traditional management and TQM, quality statements,...

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