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Samenvatting Services Marketing, ISBN: 9781526847805 Customer service insights (CSI)
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A complete summary of the course material from CSI. Several people have used this summary and managed to pass it.
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Customer service insights summary
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Summary of all the chapters discussed during the classes for Customer service insights at BUAS year 3 in 2022.
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Samenvatting hoofdstuk 1,2,8,9,10 Services Marketing
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Samenvatting van hoofdstuk 1,2,8,9,10 van het boek Services Marketing: Integrating Customer Focus Across The Firm
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