correct answers 2025
1. In some agencies, the responsibilities of call-taking and dispatching are:
a. Always performed by the same person
b. Optional based on dispatcher preference
c. Distinct roles performed by separate individuals ✅
d. Handled only by supervisors
2. How do protocols help you process calls more effectively than policies or
guidelines?
a. They give general suggestions
b. They allow gut-feeling decisions
c. They are designed for policy creation
d. They provide specific interrogation questions and caller instructions ✅
3. Who ensures that PPDS remains consistent with changing standards of
practice?
a. The Federal Communication Board
b. Local law enforcement
c. IAED's Police Council of Standards ✅
d. Emergency Medical Services
4. All actual response assignments and emergency modes are:
a. Determined by dispatchers on duty
b. Listed in the IAED Field Guide
, c. Predetermined by local Police and Emergency Services Administration ✅
d. Managed by CAD systems
5. Emergency Vehicle Collisions (EVCs) are:
a. Rare occurrences with little consequence
b. Not monitored by law enforcement
c. A leading cause of police officer fatalities ✅
d. Preventable through officer arrest records
6. A sound and effective quality improvement process is designed to:
a. Punish poor performance
b. Reinforce EPDs' appropriate behaviors ✅
c. Focus only on documentation
d. Avoid supervisor involvement
7. Which of the following best describes the difference between certification and
accreditation?
a. Individuals are certified, and agencies are licensed
b. Individuals are certified, and agencies are accredited ✅
c. Certification is optional for both
d. Accreditation applies to dispatchers only
8. What are the four primary incident priorities for law enforcement events?
a.
1. Report writing
2. Officer scheduling
3. Evidence collection
4. Suspect interrogation
b.
5. Officer/deputy safety ✅
6. Caller safety ✅
7. Apprehending suspects ✅
8. Additional information ✅