BA 342 Final Exam Already pass
Unilever Big 3 Goals + Subheadings - ANSWERS1) Improve health and well-being for
over 1 billion people
- Health and hygiene
- Improving nutrition
2) Reducing environmental impact by half
- Greenhouse gasses
- Water use
- Waste and packaging
- Sustainable sourcing
3) Enhancing livelihood for millions
- Fairness in the workplace
- Opportunities for women
- Inclusive business
Occupational Safety & Health Administration (OSHA) + Mission - ANSWERSMission -
To assure safe and healthful conditions for working men and women by setting and
enforcing standards and providing training, outreach, education, and compliance
assistance.
Regulatory agency created in 1970 by congressional act
Is an iron law of responsibility reaction, businesses were not using power responsibility
so government intervened.
About Consumers International - ANSWERS- Consumer rights membership
organization for consumer groups around the world
- Everyone should have access to safe and sustainable goods and services
- Voice of consumers in international policy-making forums and marketplace,
independent of businesses and political parties
Council of Better Business Bureaus Mission - ANSWERSTo be the leader in advancing
marketplace trust between buyers and sellers.
Trust is a function of integrity and performance
Federal Trade Commission (FTC) - What We Do - ANSWERSBipartisan federal
agency that...
1) Protects consumers - stopping unfair,
deceptive or fraudulent practices
2) Promoting competition - keeping prices low +
quality and choice of goods & services high
, 6 Things that the Consumer Product Safety Commission (CPSC) does - ANSWERS1)
Developing voluntary standards with standards organizations, manufacturers and
businesses
2) Issuing and enforcing mandatory standards or banning consumer products if no
feasible standard would adequately protect the public
3) Obtaining the recall of products and arranging for a repair, replacement or refund for
recalled products
4) Researching potential product hazards
5) Informing and educating consumers directly and through traditional, online, and
social media and by working with foreign, state and local governments and private
organizations
6) Educating manufacturers worldwide about our regulations, supply chain integrity and
development of safe products
Language Check - ANSWERS50% of companies say "Sustainability'
25% of companies say "Corporate Social Responsibility"
usually banks
25% of companies say other things like citizenship
CSR & You - 3 things to be a corporate leader - ANSWERS1) Can you manage
money?
2) Can you manage people?
3) What have you done in social responsibility?
B Lab Shareholder vs Stakeholder, Warby Parker - ANSWERSB Lab is a certification
group that gives certification to companies that meet the highest standards of...
- social & environmental performance,
- public transparency
- legal accountability
B Corp - "Benefits Corporation"
Shareholder - 20th century old view
Stakeholder - 21st century view; social & environmental problems can be solves
through businesses, make money + make a difference
, Ex. Warby Parker is an eye glass company that donates a pair of eye glasses for every
pair they sell.
What are the Big 5 stakeholders? (NOT MODEL) - ANSWERSOwners
Community
Consumers
Government
Employees
Responsibility definition - ANSWERSThe ability or authority to act or decide on one's
own without supervision
Responsible Leadership definition - ANSWERSMaking business decisions that take
into account stakeholders such as workers, clients, suppliers, the environment, the
community, and future generations.
Hurricane Katrina & Walmart Case - ANSWERS- Business Community saved Katrina
- Walmart sent 2500 trucks into the area and gave
away all inventory for free
- It was about people, community, & operations
Walmart Case + Pros and Cons - ANSWERS- wanted to give customers bang for their
buck
- early CSR initiatives "Buy American" &
"Environmental Awareness" campaign
- Local businesses didn't want Walmart in town
- Steamboat Springs prevented a Walmart
location for years
- Iowa city also tried to stop Walmart but failed
- Pawhuska, Oklahoma thought Walmart was a
billion-dollar parasite, Walmart has gotten
much more involved in the community since
- Walmart was accused of stripping communities
of their cultures and values
- Bribery scandal in Mexico, fire in Bangladesh
factory
Pros
- 200 mil customers/week
- Largest company $485 bil/year
- 10,800 stores in 27 countries
- 2.3 mil employees
- 2012 donated $1 bil in cash + 2.2 mil hours
- Sustainability drivers (zero waste, renewable
energy)
- Save the Gulf
Unilever Big 3 Goals + Subheadings - ANSWERS1) Improve health and well-being for
over 1 billion people
- Health and hygiene
- Improving nutrition
2) Reducing environmental impact by half
- Greenhouse gasses
- Water use
- Waste and packaging
- Sustainable sourcing
3) Enhancing livelihood for millions
- Fairness in the workplace
- Opportunities for women
- Inclusive business
Occupational Safety & Health Administration (OSHA) + Mission - ANSWERSMission -
To assure safe and healthful conditions for working men and women by setting and
enforcing standards and providing training, outreach, education, and compliance
assistance.
Regulatory agency created in 1970 by congressional act
Is an iron law of responsibility reaction, businesses were not using power responsibility
so government intervened.
About Consumers International - ANSWERS- Consumer rights membership
organization for consumer groups around the world
- Everyone should have access to safe and sustainable goods and services
- Voice of consumers in international policy-making forums and marketplace,
independent of businesses and political parties
Council of Better Business Bureaus Mission - ANSWERSTo be the leader in advancing
marketplace trust between buyers and sellers.
Trust is a function of integrity and performance
Federal Trade Commission (FTC) - What We Do - ANSWERSBipartisan federal
agency that...
1) Protects consumers - stopping unfair,
deceptive or fraudulent practices
2) Promoting competition - keeping prices low +
quality and choice of goods & services high
, 6 Things that the Consumer Product Safety Commission (CPSC) does - ANSWERS1)
Developing voluntary standards with standards organizations, manufacturers and
businesses
2) Issuing and enforcing mandatory standards or banning consumer products if no
feasible standard would adequately protect the public
3) Obtaining the recall of products and arranging for a repair, replacement or refund for
recalled products
4) Researching potential product hazards
5) Informing and educating consumers directly and through traditional, online, and
social media and by working with foreign, state and local governments and private
organizations
6) Educating manufacturers worldwide about our regulations, supply chain integrity and
development of safe products
Language Check - ANSWERS50% of companies say "Sustainability'
25% of companies say "Corporate Social Responsibility"
usually banks
25% of companies say other things like citizenship
CSR & You - 3 things to be a corporate leader - ANSWERS1) Can you manage
money?
2) Can you manage people?
3) What have you done in social responsibility?
B Lab Shareholder vs Stakeholder, Warby Parker - ANSWERSB Lab is a certification
group that gives certification to companies that meet the highest standards of...
- social & environmental performance,
- public transparency
- legal accountability
B Corp - "Benefits Corporation"
Shareholder - 20th century old view
Stakeholder - 21st century view; social & environmental problems can be solves
through businesses, make money + make a difference
, Ex. Warby Parker is an eye glass company that donates a pair of eye glasses for every
pair they sell.
What are the Big 5 stakeholders? (NOT MODEL) - ANSWERSOwners
Community
Consumers
Government
Employees
Responsibility definition - ANSWERSThe ability or authority to act or decide on one's
own without supervision
Responsible Leadership definition - ANSWERSMaking business decisions that take
into account stakeholders such as workers, clients, suppliers, the environment, the
community, and future generations.
Hurricane Katrina & Walmart Case - ANSWERS- Business Community saved Katrina
- Walmart sent 2500 trucks into the area and gave
away all inventory for free
- It was about people, community, & operations
Walmart Case + Pros and Cons - ANSWERS- wanted to give customers bang for their
buck
- early CSR initiatives "Buy American" &
"Environmental Awareness" campaign
- Local businesses didn't want Walmart in town
- Steamboat Springs prevented a Walmart
location for years
- Iowa city also tried to stop Walmart but failed
- Pawhuska, Oklahoma thought Walmart was a
billion-dollar parasite, Walmart has gotten
much more involved in the community since
- Walmart was accused of stripping communities
of their cultures and values
- Bribery scandal in Mexico, fire in Bangladesh
factory
Pros
- 200 mil customers/week
- Largest company $485 bil/year
- 10,800 stores in 27 countries
- 2.3 mil employees
- 2012 donated $1 bil in cash + 2.2 mil hours
- Sustainability drivers (zero waste, renewable
energy)
- Save the Gulf
