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Organisational behaviour correct answers The study of what people think, feel and do in and around organisations. It looks at employee behaviour, decisions, perceptions and emotional responses. It examines how individuals and teams in organisations interact with each other and external environments Organisations correct answers Groups of people who work interdependently towards the same purpose Organisational opportunities correct answers Organisations are experiencing unprecedented change, which can provide opportunities, such as: technological developments, consumer expectations, global competition and more Globalisation correct answers Refers to the economic, social and cultural connectivity with people in other parts of the world. Globalisation however is responsible for increased work intensification, as well as reducing job security and work-life balance in developed countries. Globalisation has brought more complexity to the workplace, but also more opportunities and potential benefits for individuals and organisations Workforce diversity challenges correct answers Employees with diverse backgrounds usually take longer to perform effectively together because the experience numerous communication problems and create 'fault lines' in informal group dynamics. It is a source of conflict which can reduce information sharing and moral Emerging employment relationships correct answers Combine globalisation with increasing workforce diversity, then add in recent developments in information technology. Today people find it hard to separate their personal time from their employment. Smartphones and internet connections keep people tethered to work 24/7. Work hours are longer, and there is more work related stress as well as family and personal relations suffering Anchors of Organisational Behaviour Knowledge correct answers - Systematic research anchor - Multidisciplinary anchor - Contingency anchor - Multiple levels of analysis anchor Systematic research anchor correct answers Study organisations using systematic research methods, such as: forming research questions, systematically collecting data and testing hypotheses against the date Multidisciplinary anchor correct answers Import knowledge from other disciplines, not just create its own knowledge, such as information from: psychologists, sociologists, communications and marketing and information systems Contingency anchor correct answers Recognise that the effectiveness of an action may depend on the situation. No simple solution is best all of the time