KOSSA Practice Questions & Correct Answers
All of the following are examples of gender bias in the workplace EXCEPT?
Correct Ans - Hiring a male because he is qualified for the position
Elmer has recently retired from his job of 42 years. What might be a way
for him to continue to grow intellectually? Correct Ans - Attend
extension seminars pertinent to his interests
The best way to prevent obtaining a virus on your computer is by?
Correct Ans - Keeping all anti-virus protection current
Common mistakes that people make when completing a job application
include all of the following EXCEPT? Correct Ans - Listing
appropriate salary expectations
Using the chart, estimate the total number of people purchasing Product C
from your company in 2013 based on current trends Correct Ans -
36,000
Which of the following is an example of a stressor in your personal life that
could affect your job performance? Correct Ans - Diagnosis of a
chronic illness
Your computer screen monitor has recently become fuzzy and difficult to
read. Where would be the best place to find the steps to solve this issue?
Correct Ans - The troubleshoot section of the computer's owners
manual
Which of the following is an example of a SMART goal setting? Correct
Ans - Have a minimum 3.0 GPA this school year
Travel vouchers or expense reports must include? Correct Ans -
Receipts for expenses
The process of photocopying both sides of a paper in one step is called?
Correct Ans - Duplexing
, Which of the following is an advantage of maintaining, and electronic
media file? Correct Ans - Have access to a vast amount of
information
In order to maintain the confidentiality of a database that contains
employees' names, addresses, and phone numbers, you should?
Correct Ans - Password protect the access to the database
When a graphic is inserted into a document, click ______ to resize the
graphic proportionally. Correct Ans - On a corner handle
One of your co-workers has been sharing confidential information with
others outside the company. If you are unsure of the company rules relating
to this, you should? Correct Ans - Refer to the company policy
manual
A salesperson is paid $500 per week plus 5 percent commission on sales.
The sales for the week were $2,500. What is this person's gross pay for the
week? Correct Ans - $625
If the supervisor on duty gives you a task you do not understand, you
should? Correct Ans - Ask your supervisor for further clarification
What general communication skills are most employers looking for in their
employees? Correct Ans - Effective speaking, listening, reading and
writing skills
A document that shows how long particular types of records should be kept
is a(n) ? Correct Ans - Records retention schedule
Which of the following subjects is illegal for a potential employer to ask
during the hiring process? Correct Ans - If you have a disability
After you read an office memo that is confidential, you should? Correct
Ans - Not discuss it with anyone
Which of the following Personal Information Management (PIM) software
packages would be most helpful in scheduling meetings and syncing your
All of the following are examples of gender bias in the workplace EXCEPT?
Correct Ans - Hiring a male because he is qualified for the position
Elmer has recently retired from his job of 42 years. What might be a way
for him to continue to grow intellectually? Correct Ans - Attend
extension seminars pertinent to his interests
The best way to prevent obtaining a virus on your computer is by?
Correct Ans - Keeping all anti-virus protection current
Common mistakes that people make when completing a job application
include all of the following EXCEPT? Correct Ans - Listing
appropriate salary expectations
Using the chart, estimate the total number of people purchasing Product C
from your company in 2013 based on current trends Correct Ans -
36,000
Which of the following is an example of a stressor in your personal life that
could affect your job performance? Correct Ans - Diagnosis of a
chronic illness
Your computer screen monitor has recently become fuzzy and difficult to
read. Where would be the best place to find the steps to solve this issue?
Correct Ans - The troubleshoot section of the computer's owners
manual
Which of the following is an example of a SMART goal setting? Correct
Ans - Have a minimum 3.0 GPA this school year
Travel vouchers or expense reports must include? Correct Ans -
Receipts for expenses
The process of photocopying both sides of a paper in one step is called?
Correct Ans - Duplexing
, Which of the following is an advantage of maintaining, and electronic
media file? Correct Ans - Have access to a vast amount of
information
In order to maintain the confidentiality of a database that contains
employees' names, addresses, and phone numbers, you should?
Correct Ans - Password protect the access to the database
When a graphic is inserted into a document, click ______ to resize the
graphic proportionally. Correct Ans - On a corner handle
One of your co-workers has been sharing confidential information with
others outside the company. If you are unsure of the company rules relating
to this, you should? Correct Ans - Refer to the company policy
manual
A salesperson is paid $500 per week plus 5 percent commission on sales.
The sales for the week were $2,500. What is this person's gross pay for the
week? Correct Ans - $625
If the supervisor on duty gives you a task you do not understand, you
should? Correct Ans - Ask your supervisor for further clarification
What general communication skills are most employers looking for in their
employees? Correct Ans - Effective speaking, listening, reading and
writing skills
A document that shows how long particular types of records should be kept
is a(n) ? Correct Ans - Records retention schedule
Which of the following subjects is illegal for a potential employer to ask
during the hiring process? Correct Ans - If you have a disability
After you read an office memo that is confidential, you should? Correct
Ans - Not discuss it with anyone
Which of the following Personal Information Management (PIM) software
packages would be most helpful in scheduling meetings and syncing your
