C 215 (C215)

WGU C215 Final Study Guide Operations Management (Latest update ) Questions and Answers 100% Correct {GRADE A} -WGU Total Quality Management (TQM) Philosophy - correct answer 1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Process Capability Index (Cpk) - correct answer Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the...

WGU C215 Operations Management (Latest update ) Questions and Answers 100% Correct {GRADE A} -WGU External Failure costs - correct answer Costs associated with failures that occur at the customer site. Extranets - correct answer intranets that are linked to the internet so that suppliers and customers can be included in the system. Fitness for use - correct answer How well the product performs its intended purpose. Flowchart - correct answer A schematic of the sequence of steps involve...

WGU C215: Pre-assessment Operations Management (Latest update ) Questions and Answers 100% Correct {GRADE A} -WGU Which definition used for quality evaluates how well a product performs its intended function? a. Psychological criteria b. Fitness for use c. Value for price paid d. Support services - correct answer b Which total quality management (TQM) process was developed to stress management's responsibility for quality? a. Statistical quality control charts b. Fitness q...

TQM: Total Quality Management is an integrated organizational effort designed to improve quality at every level. Customer Defined Quality TQM is about meeting quality expectations as defined by the customer. Conformance to specification measures how well the product or service meets the targets and tolerances determined by its designers. Example of Conformance to specification The wait for hotel room service may be specified as 20 minutes, but there may be an acceptable delay of an addi...

C215 Operations Management PVDC Final Exam-with verified answers-2022-2023

C215 Operations Management PVDC Final Exam-with verified answers-2022-2023