(Latest update 2026- 2027) Questions and
Answers 100% Correct {GRADE A} -WGU
Advertising revenue model - correct answer Provides users with information on
services and products and provides an opportunity for suppliers to advertise
Affiliate revenue model - correct answer Companies receive a referral fee for
directing business to an affiliate
Appraisal cost - correct answer The cost associated with uncovering defects
Automated order entry systems - correct answer A method using telephone models
to send digital orders to suppliers.
Backwards integration - correct answer Owning or controlling sources of raw
materials and components.
Benchmarking - correct answer Studying other companies business practices for
comparison.
Bullwhip effect - correct answer Inaccurate or distorted demand information created
in the supply chain.
, WGU C215 Operations Management
(Latest update 2026- 2027) Questions and
Answers 100% Correct {GRADE A} -WGU
Business to Business commerce - correct answer Businesses buying and selling to
other businesses.
Business to consumer commerce - correct answer Businesses selling to individual
consumers.
Cause and effect diagrams - correct answer A chart that identifies potential causes of
particular quality problems.
Checklist - correct answer A list of common defects and the number of observed
occurrences of each.
Conformance to specifications - correct answer how well a product or service meets
the targets and tolerances set by designers.
Continuous improvement - correct answer A philosophy of never ending
improvement.
Control charts - correct answer Charts used to evaluate whether a process is
operating within expectations.
, WGU C215 Operations Management
(Latest update 2026- 2027) Questions and
Answers 100% Correct {GRADE A} -WGU
Crossdocking - correct answer Eliminates storage and order picking functions of a
distribution warehouse.
Customer defined quality - correct answer an integrated effort designed to improve
quality performance at every level of the organization.
Deming Prize - correct answer Japanese award for companies to recognize efforts in
quality improvement.
Distribution management - correct answer Responsible for the movement of material
from the manufacturer to the customer.
Distribution warehouse - correct answer Used for short term storage, consolidation,
and product mixing.
Distributor crossdocking - correct answer the receiving and consolidating of inbound
products from different vendors into a multi-SKU pallet.
E-commerce - correct answer Using the internet and web to do business.