WGU D469 Performance Assessment With
Complete Solution
(D-M&H-01) According to our text, if you achieve Six Sigma performance, you will get ____ defects per
million opportunities. (Enter your answer to one decimal place. For example, you may want to enter
9.8.)
3.4 - ANS -3.4
(D-M&H-02) You are running a Lean Six Sigma project at work. You've selected a business problem,
secured approval from corporate leadership and Six Sigma practice leaders, and then documented the
process and performed a Pareto Analysis to develop a recommended project focus. How did you do?
You did great - proceed on to the Measure Phase with an Approved Project Focus!
You still need to develop a Project Charter.
You forgot to assemble your Project Team.
You forgot to translate the Project Plan into daily activities.
You forgot to include the 5 W's. - ANS -- You still need to develop a Project Charter.
- You forgot to assemble your Project Team.
(D-M&H-03) What item below best describes variation in a process?
Points not centrally located outside the mean
A cluster of outcomes located at one central point
How tightly all the various outcomes are clustered around the average
The overall calculated point cluster to the right of the mean - ANS -How tightly all the various outcomes
are clustered around the average
,(D-M&H-05) Corporation XYZ operations at a yield of 93.2%. Therefore, this Corporation is operating at
what sigma level?
3 sigma
3.5 sigma
2 sigma
4 sigma - ANS -3 sigma
All Answer Choices
A. Identify problem area
B. Monitor corporate metrics to ensure problem does not return
C. Lean Six Sigma
D. Estimate financial opportunity from improvement effort
E. Apply Six Sigma's Y=f(Xi) problem solving methodology
F. Develop and implement problem solutions
G. Compute current process capability
H. Accept best efforts - ANS -Project Champion/Process Owner - Identify problem area
Define Phase - Estimate financial opportunity to improve effort
Measure Phase - Compute current process capability
Analyze Phase - Apply Six Sigma's Y=f(Xi) problem solving methodology
Improve Phase - Develop and implement problem solutions
Control Phase - Monitor corporate metrics to ensure problem does not return
(D-M&H-07) According to our text, the DMAIC approach involves six steps. Match these steps to the
appropriate activities below.
Project Champion/Process Owner
Define Phase
Measure Phase
,Analyze Phase
Improve Phase
Control Phase
All Answer Choices
A. Lean Six Sigma
B. Apply Six Sigma's Y=f(Xi) problem solving methodology
C. Select and implement problem solutions
D. Identify likely independent and dependent variables impacting the process
E. Monitor project impact on corporate financial performance
F. Accept best efforts
G. Identify problem area
H. Map the process and perform a Pareto Analysis - ANS -Project Champion/Process Owner - Identify
problem area
Define Phase - Map the process and perform a Pareto Analysis
Measure Phase - Identify likely independent and dependent variables impacting the process
Analyze Phase - Apply Six Sigma's Y=f(Xi) problem solving methodology
Improve Phase - Select and implement problem solutions
Control Phase - Monitor project impact on corporate financial performance
(D-M&H-08) Our text describes a variety of different dimensions for understanding what Six Sigma is.
Match the dimension below with the appropriate description below.
As a Symbol
As a Value
As a Measure
As a Metric
As a Benchmark
As a Method
, All Answer Choices
A. The Six Sigma Methodology is made up of five stages, with each stage having highly defined steps to
assure a level of discipline in seeking a solution to any variation or defect present in a process.
B. Determining how many Standard Deviations a process is from its Mean - the Sigma Level.
C. Most companies are performing at, or below, a 5 Sigma Level.
D. The less variation within a process the more predictable the process is, assuming the Mean is not
shifting over time.
E. Expressing the performance of a process in terms of meeting the organization's or customer's
requirements.
F. The likelihood of a defect decreases as the number of Standard Deviations - ANS -As a Symbol - The
less variation within a process the more predictable the process is, assuming the Mean is not shifting
over time.
As a Value - Determining how many Standard Deviations a process is from its Mean - the Sigma Level.
As a Measure - The likelihood of a defect decreases as the number of Standard Deviations that can be fit
between the Mean and the nearest specification limit increases.
As a Metric - Expressing the performance of a process in terms of meeting the organization's or
customer's requirements.
As a Benchmark - Most companies are performing at, or below, a 5 Sigma Level.
As a Method - The Six Sigma Methodology is made up of five stages, with each stage having highly
defined steps to assure a level of discipline in seeking a solution to any variation or defect present in a
process.
(D-DEL-01) Which of the following are Six Sigma Define Phase deliverables?
Project Charter
Failure Mode Effects Analysis
Stakeholder Analysis
Capability Analysis
Detailed Process Map
High-Level Process Map - ANS -- Project Charter
- Stakeholder Analysis
Complete Solution
(D-M&H-01) According to our text, if you achieve Six Sigma performance, you will get ____ defects per
million opportunities. (Enter your answer to one decimal place. For example, you may want to enter
9.8.)
3.4 - ANS -3.4
(D-M&H-02) You are running a Lean Six Sigma project at work. You've selected a business problem,
secured approval from corporate leadership and Six Sigma practice leaders, and then documented the
process and performed a Pareto Analysis to develop a recommended project focus. How did you do?
You did great - proceed on to the Measure Phase with an Approved Project Focus!
You still need to develop a Project Charter.
You forgot to assemble your Project Team.
You forgot to translate the Project Plan into daily activities.
You forgot to include the 5 W's. - ANS -- You still need to develop a Project Charter.
- You forgot to assemble your Project Team.
(D-M&H-03) What item below best describes variation in a process?
Points not centrally located outside the mean
A cluster of outcomes located at one central point
How tightly all the various outcomes are clustered around the average
The overall calculated point cluster to the right of the mean - ANS -How tightly all the various outcomes
are clustered around the average
,(D-M&H-05) Corporation XYZ operations at a yield of 93.2%. Therefore, this Corporation is operating at
what sigma level?
3 sigma
3.5 sigma
2 sigma
4 sigma - ANS -3 sigma
All Answer Choices
A. Identify problem area
B. Monitor corporate metrics to ensure problem does not return
C. Lean Six Sigma
D. Estimate financial opportunity from improvement effort
E. Apply Six Sigma's Y=f(Xi) problem solving methodology
F. Develop and implement problem solutions
G. Compute current process capability
H. Accept best efforts - ANS -Project Champion/Process Owner - Identify problem area
Define Phase - Estimate financial opportunity to improve effort
Measure Phase - Compute current process capability
Analyze Phase - Apply Six Sigma's Y=f(Xi) problem solving methodology
Improve Phase - Develop and implement problem solutions
Control Phase - Monitor corporate metrics to ensure problem does not return
(D-M&H-07) According to our text, the DMAIC approach involves six steps. Match these steps to the
appropriate activities below.
Project Champion/Process Owner
Define Phase
Measure Phase
,Analyze Phase
Improve Phase
Control Phase
All Answer Choices
A. Lean Six Sigma
B. Apply Six Sigma's Y=f(Xi) problem solving methodology
C. Select and implement problem solutions
D. Identify likely independent and dependent variables impacting the process
E. Monitor project impact on corporate financial performance
F. Accept best efforts
G. Identify problem area
H. Map the process and perform a Pareto Analysis - ANS -Project Champion/Process Owner - Identify
problem area
Define Phase - Map the process and perform a Pareto Analysis
Measure Phase - Identify likely independent and dependent variables impacting the process
Analyze Phase - Apply Six Sigma's Y=f(Xi) problem solving methodology
Improve Phase - Select and implement problem solutions
Control Phase - Monitor project impact on corporate financial performance
(D-M&H-08) Our text describes a variety of different dimensions for understanding what Six Sigma is.
Match the dimension below with the appropriate description below.
As a Symbol
As a Value
As a Measure
As a Metric
As a Benchmark
As a Method
, All Answer Choices
A. The Six Sigma Methodology is made up of five stages, with each stage having highly defined steps to
assure a level of discipline in seeking a solution to any variation or defect present in a process.
B. Determining how many Standard Deviations a process is from its Mean - the Sigma Level.
C. Most companies are performing at, or below, a 5 Sigma Level.
D. The less variation within a process the more predictable the process is, assuming the Mean is not
shifting over time.
E. Expressing the performance of a process in terms of meeting the organization's or customer's
requirements.
F. The likelihood of a defect decreases as the number of Standard Deviations - ANS -As a Symbol - The
less variation within a process the more predictable the process is, assuming the Mean is not shifting
over time.
As a Value - Determining how many Standard Deviations a process is from its Mean - the Sigma Level.
As a Measure - The likelihood of a defect decreases as the number of Standard Deviations that can be fit
between the Mean and the nearest specification limit increases.
As a Metric - Expressing the performance of a process in terms of meeting the organization's or
customer's requirements.
As a Benchmark - Most companies are performing at, or below, a 5 Sigma Level.
As a Method - The Six Sigma Methodology is made up of five stages, with each stage having highly
defined steps to assure a level of discipline in seeking a solution to any variation or defect present in a
process.
(D-DEL-01) Which of the following are Six Sigma Define Phase deliverables?
Project Charter
Failure Mode Effects Analysis
Stakeholder Analysis
Capability Analysis
Detailed Process Map
High-Level Process Map - ANS -- Project Charter
- Stakeholder Analysis
