CPHQ Guías de estudio, Notas de estudios & Resúmenes

CPHQ Test Questions with All Correct Answers "Underuse is evidence by the fact that many scientifically sound practices are not used as often they should be, For example, biannual mammography screening in woman ages 40 to 69 has been proven beneficial and yet is performed less than 75 percent of the time." This is the categorization of: A. Defects B. Lack of professionalism in Medical field C. Lack of care D. Healthcare practice - Answer-A. Defects __________ is a term applied when...

CPHQ Practice Exam Questions with Correct Answers A healthcare provider recently conducted a customer satisfaction survey that focused on the five key quality characteristics in the graph below: By analyzing the information, the provider can identify that customers were most dissatisfied with: - Answer-Cost and most satisfied with caring Which of the following team members is responsible for keeping meetings focused? - Answer-The facilitator facilitates and is responsible for team focus...

CPHQ Quiz 2 with All Correct Answers A healthcare quality professional is attempting to refine the differences between an organization's objectives and the stakeholder needs. Which of the following tools is most appropriate? - Answer-gap analysis Which of the following is the best example of use of human factors engineering? - Answer-eliminating waste through reduction in motion A valid data collection tool should incorporate - Answer-the definition of data elements. Leaders enhance e...

CPHQ Study Guide Questions with Complete Solutions The evolution of quality improvement in healthcare has shifted the primary focus from performance of individuals to the performance of the: a. Medical Staff b. Governing Body c. Ancillary Departments d. Organization's Systems - Answer-D. Organization's Systems The best way to evaluate the effectiveness of performance improvement training is through: a. Observed behavioral changes b. Self-assessments c. Participant's Feedback d....

CPHQ Exam Questions with Correct Answers H Appointment - Answer-Selection for membership in a medical professional staff or to a practitioner panel. H Appraisal - Answer-Initial evaluation by peers of a practitioner's competency to provide care and services to patients in or for a healthcare origination. Appraisal may include credentialing, privileging, proctoring and appointment. H Benchmark - Answer-A comparative "best" as baseline for improvement. H Clinical Path - Answer-A prosp...

CPHQ Exam Questions with Complete Solutions A healthcare provider recently conducted a customer satisfaction survey that focused on the five key quality characteristics in the graph below: By analyzing the information, the provider can identify that customers were most dissatisfied with: - Answer-Cost and most satisfied with caring Which of the following team members is responsible for keeping meetings focused? - Answer-The facilitator facilitates and is responsible for team focus The ...

CPHQ Exam Questions and Correct Answers Seven pillars of quality - Answer-Efficacy; effectiveness; efficiency; acceptability; optimality; equity; legitimacy Humanistic outcomes related to quality pillars - Answer-Efficacy; effectiveness; efficiency; acceptability Society outcomes related to quality pillars - Answer-Optimality; equity; legitimacy Efficacy - Answer-Deals with a controlled environment and examines what is possible. Efficacy - Answer-Sets an upper boundary for quality and ...

CPHQ Test Questions with Complete Solutions Brainstorming - Answer-Free-flowing generation of ideas. No censoring or discussion of ideas at this point. Everything is acknowledged Multivoting - Answer-Easy, quick method for determining the most popular or important items from a list. Method uses a series of votes to cut down items to be considereded Nominal group technique - Answer-Group-decision-making process for generating a large number of ideas in which each member works by himself ...

CPHQ 2024 Exam Questions with Correct Answers Which of the following is NOT part of the seven steps to the Kubler Ross Change Curve model? A. shock B. experiment C. anger - Answer-A. anger All styles are important for different situations an organization may find itself in at any given point in time. Which of the following leadership styles is best when an organization is in crisis mode? A. autocratic B. empowering C. transactional D. transformational - Answer-A. Autocratic Qual...

CPHQ Study Questions with Correct Answers When is it most helpful to use Comparative Data? - Answer-Comparative data would prove most helpful in improving the processes at a low performing hospital by comparing their data and processes with those of high-ranking medical facilities and therefore, process improvement solutions could be derived. Quality - Answer-Doing the right thing at the right time in the right way for the right person and getting the best possible results. Quality Ass...