EMD Study guide
Name 3 misconceptions about EMD All EMS calls must go "lights and sirens", callers are to upset to
provide accurate ans useful info, medical advice cannot help patients
and could be dangerous over the phone
True or False-The EMD must determine the true
nature ans severity of the medical incident type
EMDPRS emergency medical dispatch protocol reference system
True or False--It is not the EMDs job to help False
ensure the safety of bystanders, callers, patients
and responding personnel
The EMD uses the ______ to provide pre-arrival Emergency Medical Dispatch Protocol Reference System (EMDPRS)
instructions to callers that prepare them for the
responders' arrival
Name 5 characteristics of a successful EMD Helpful/compassionate. Handles stress. Maintains confidentiality.
Assists responder in locating patients. Gathers and priorities info.
, EMD Study guide
What are the 3 phases of the dispatch function? Call receiving, dispatch, post-dispatch
Describe what happens during the call-receiving EMD takes the call, interrogates called to determine chief complaint
phase. and goes to EMDPRS for additional interrogation and information
List in order the five questions the EMD is trying Where? What? How? Who? When?
to answer by using the interrogation procedures
Name 3 resources commonly found in most EMS BLS/ALS, fire, police
systems.
What is a tiered system? An EMS system with more than on level of response
What are 4 of the more common tiers First responders, BLS, ALS, Air ambulance/Aeromedical
Name the two most common response modes Cold, Hot
Describe what it is meant by a "cold response" Ambulance is responding without using lights and sirens as part of
the normal traffic flow
Describe what it is meant by a "hot response" Ambulance responds using lights and sirens and is allowed special
traffic privileges
Name 3 misconceptions about EMD All EMS calls must go "lights and sirens", callers are to upset to
provide accurate ans useful info, medical advice cannot help patients
and could be dangerous over the phone
True or False-The EMD must determine the true
nature ans severity of the medical incident type
EMDPRS emergency medical dispatch protocol reference system
True or False--It is not the EMDs job to help False
ensure the safety of bystanders, callers, patients
and responding personnel
The EMD uses the ______ to provide pre-arrival Emergency Medical Dispatch Protocol Reference System (EMDPRS)
instructions to callers that prepare them for the
responders' arrival
Name 5 characteristics of a successful EMD Helpful/compassionate. Handles stress. Maintains confidentiality.
Assists responder in locating patients. Gathers and priorities info.
, EMD Study guide
What are the 3 phases of the dispatch function? Call receiving, dispatch, post-dispatch
Describe what happens during the call-receiving EMD takes the call, interrogates called to determine chief complaint
phase. and goes to EMDPRS for additional interrogation and information
List in order the five questions the EMD is trying Where? What? How? Who? When?
to answer by using the interrogation procedures
Name 3 resources commonly found in most EMS BLS/ALS, fire, police
systems.
What is a tiered system? An EMS system with more than on level of response
What are 4 of the more common tiers First responders, BLS, ALS, Air ambulance/Aeromedical
Name the two most common response modes Cold, Hot
Describe what it is meant by a "cold response" Ambulance is responding without using lights and sirens as part of
the normal traffic flow
Describe what it is meant by a "hot response" Ambulance responds using lights and sirens and is allowed special
traffic privileges
