, Chapter: 8 Teamwork and Conflict
managment:
Role
Imbiguity: When
members misunderstand their
-good team:
role, and
rights responsibility.
Role overload: One Each member should understand their and Overall
person
role team
goal.
Musn't Role
do more than what is
possible. have
ambiguity, Role overload or role conflict.
Role conflict: Incompatible Team members must know and understand each other and their talents.
demands are
placed upon a
person Open midedness
Giving and receive constructive criticism.
· Communication: Clear instructions and constant feedback.
relating to their position.
Synergy: Combined output of
strong leader with a flexible leadership style.
team members is more thetan
Synergy
individual efforts
together.
Formal Informal
Team development: team: team:
Created Achieve Gravitate
goals
towards
I
forming by managment: each other due to common
2 of IRtreSt.
Storming org
3
Norming
Team
↳ Performing Dynamics:
Interaction between members personalities, characteristics and
Adjourning
5 team
Team the each
working relationships
Interaction with other.
Dynamics:
bew team members personalities,
characteristic and the Belbin theory:
working
relationship each other. The thinkers:
Evaluator: Monitors situations for possibilities to
optimally utilise them.
Plant: Creative and can think outside the box.
Specialist: Valued skill that is uncommon.
Task Orientated:
finisher: Look for mistakes make end product is
to sure
right.
Implementer: Convert ideas into actions.
Shaper: Likes
pressure
and will
challenge people.
,Functional conflict : Hasa People orientated :
Resource Extrovert Networks and establishes
positive outcome .
investigator : . connections .
Disfunctional Conflict :
Results Team worker :
Diplomat who listens to others Avoids
.
conflict .
lower Coordinator : Natural leader who knows how
delegate
productivity
to -
outcome to .
.
Organisational Vitality :
The health of a business .
Conflict management :
Reason for conflict : \
pg .
77
Poor communication .
Power
struggle
Resource allocation some doesn't have Not
respecting rules
:
or policies .
resources required .
Gives low moral . Diftrences between people .
Role
ambiguity One member not
working
Importance of conflict :
Advantage of functional conflict :
People arguing can lead to new ideas .
resolved lead
If constructive manner it
gets people talking to one another can
org vitality
to better .
Conflict between two different
groups
can
tighten intergroup bonds .
hen conflict investigated
reason is it can
help identify problems .
Conflict lead improved and sides
may
to communication
understanding on both .
Dysfunctional conflict effects :
can divert energy from task at hand .
lead
Fighting environment can to lower morale .
Resources asted when
people arguing .
Negative organisational culture when
fighting is normalised .
Group feel like reduced
may begin
members cohesion
to
they have different
goals ,
group
.
, Conflict skills :
management
"
Learn
"
to no minimize work overload
say to .
" "
Its
my job
not -
team must share burden .
Time skills to deadlines
management ensures are met .
Prioritise task that are more
pressing .
managment:
Role
Imbiguity: When
members misunderstand their
-good team:
role, and
rights responsibility.
Role overload: One Each member should understand their and Overall
person
role team
goal.
Musn't Role
do more than what is
possible. have
ambiguity, Role overload or role conflict.
Role conflict: Incompatible Team members must know and understand each other and their talents.
demands are
placed upon a
person Open midedness
Giving and receive constructive criticism.
· Communication: Clear instructions and constant feedback.
relating to their position.
Synergy: Combined output of
strong leader with a flexible leadership style.
team members is more thetan
Synergy
individual efforts
together.
Formal Informal
Team development: team: team:
Created Achieve Gravitate
goals
towards
I
forming by managment: each other due to common
2 of IRtreSt.
Storming org
3
Norming
Team
↳ Performing Dynamics:
Interaction between members personalities, characteristics and
Adjourning
5 team
Team the each
working relationships
Interaction with other.
Dynamics:
bew team members personalities,
characteristic and the Belbin theory:
working
relationship each other. The thinkers:
Evaluator: Monitors situations for possibilities to
optimally utilise them.
Plant: Creative and can think outside the box.
Specialist: Valued skill that is uncommon.
Task Orientated:
finisher: Look for mistakes make end product is
to sure
right.
Implementer: Convert ideas into actions.
Shaper: Likes
pressure
and will
challenge people.
,Functional conflict : Hasa People orientated :
Resource Extrovert Networks and establishes
positive outcome .
investigator : . connections .
Disfunctional Conflict :
Results Team worker :
Diplomat who listens to others Avoids
.
conflict .
lower Coordinator : Natural leader who knows how
delegate
productivity
to -
outcome to .
.
Organisational Vitality :
The health of a business .
Conflict management :
Reason for conflict : \
pg .
77
Poor communication .
Power
struggle
Resource allocation some doesn't have Not
respecting rules
:
or policies .
resources required .
Gives low moral . Diftrences between people .
Role
ambiguity One member not
working
Importance of conflict :
Advantage of functional conflict :
People arguing can lead to new ideas .
resolved lead
If constructive manner it
gets people talking to one another can
org vitality
to better .
Conflict between two different
groups
can
tighten intergroup bonds .
hen conflict investigated
reason is it can
help identify problems .
Conflict lead improved and sides
may
to communication
understanding on both .
Dysfunctional conflict effects :
can divert energy from task at hand .
lead
Fighting environment can to lower morale .
Resources asted when
people arguing .
Negative organisational culture when
fighting is normalised .
Group feel like reduced
may begin
members cohesion
to
they have different
goals ,
group
.
, Conflict skills :
management
"
Learn
"
to no minimize work overload
say to .
" "
Its
my job
not -
team must share burden .
Time skills to deadlines
management ensures are met .
Prioritise task that are more
pressing .
