1
Previous exam papers were used to compile these notes, @SACAI November exam 2019, 2020 & 2022/DBE_WC Revision Booklet2024, EC/NOVEMBER 2023. @SACAI
November 2023. Oos-Kaap November 2025 Vraestel 2 en memorandum
These study notes have been compiled to help Grade 11 learners prepare systematically for the
November Business Studies examination. The content focuses on the important subject
concepts, examinable topics and application skills required for Paper 2.
The notes cover the core content of Business Ventures and Business Roles. Each section includes
explanations, sample questions, case studies and essay questions that help learners apply their
knowledge to different question types. Revision references indicate where applicable content
should be revised in the Term 1, 2 and 3 notes.
Use these notes together with your Term 1–3 notes. Study the subject content thoroughly and
practise interpreting questions correctly and applying your knowledge to scenarios, case studies
and essay questions.
For any queries or previous notes, contact Juffrou Ansie at
luck with your exam preparation!
Juffrou Ansie
CONTENTS
BUSINESS FORMS 3
CREATIVE THINKING AND PROBLEM SOLVING 3
STRESS AND CRISIS MANAGEMENT 3
PROFESSIONALISM AND ETHICS 4
ASSESSMENT OF ENTREPRENEURIAL CHARACTERISTICS IN BUSINESS 5
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 2
CITIZENSHIP ROLE AND RESPONSIBILITIES 5
TRANSFORMATION OF A BUSINESS PLAN INTO AN ACTION PLAN 6
ESTABLISHING/STARTING A BUSINESS 6
PRESENTATION OF BUSINESS INFORMATION 7
SPAN DYNAMICS AND CONFLICT MANAGEMENT 8
ESSAY QUESTIONS 10
Multiple choice questions.
Transparency Reveal exactly what the business wants and what it stands for.
Conflict A disagreement between people.
Memorandum of A document that states the rights, duties and responsibilities of
Association shareholders, directors and other stakeholders in the company.
Lease contract The contract between parties that grants conditional ownership of an
asset for a specified period of time. Parties involved in lease agreement:
lessee and lessor
Indigenous Knowledge, practices and skills developed by indigenous people to
knowledge improve their quality of life.
Objectivity theory Moral values can be objectively true, independent of individual personal
feelings.
Creative thinking The process of creating something new, which is valuable and useful.
Force field analysis This problem-solving technique considers all the pros and cons of a
decision.
Quality assurance Example: Caring about the quality of work before it is submitted.
Stakeholders All parties who have an interest in the business and who are affected by
the change
Franchising Franchising refers to the purchase of a business idea.
Integrity Refers to working honestly, according to the norms and standards of the
business.
Partnership Is a business where all the owners have unlimited liability for the debts
of the business.
Contradictory Contradictory thinking goes against popular beliefs.
thinking
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
Previous exam papers were used to compile these notes, @SACAI November exam 2019, 2020 & 2022/DBE_WC Revision Booklet2024, EC/NOVEMBER 2023. @SACAI
November 2023. Oos-Kaap November 2025 Vraestel 2 en memorandum
These study notes have been compiled to help Grade 11 learners prepare systematically for the
November Business Studies examination. The content focuses on the important subject
concepts, examinable topics and application skills required for Paper 2.
The notes cover the core content of Business Ventures and Business Roles. Each section includes
explanations, sample questions, case studies and essay questions that help learners apply their
knowledge to different question types. Revision references indicate where applicable content
should be revised in the Term 1, 2 and 3 notes.
Use these notes together with your Term 1–3 notes. Study the subject content thoroughly and
practise interpreting questions correctly and applying your knowledge to scenarios, case studies
and essay questions.
For any queries or previous notes, contact Juffrou Ansie at
luck with your exam preparation!
Juffrou Ansie
CONTENTS
BUSINESS FORMS 3
CREATIVE THINKING AND PROBLEM SOLVING 3
STRESS AND CRISIS MANAGEMENT 3
PROFESSIONALISM AND ETHICS 4
ASSESSMENT OF ENTREPRENEURIAL CHARACTERISTICS IN BUSINESS 5
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 2
CITIZENSHIP ROLE AND RESPONSIBILITIES 5
TRANSFORMATION OF A BUSINESS PLAN INTO AN ACTION PLAN 6
ESTABLISHING/STARTING A BUSINESS 6
PRESENTATION OF BUSINESS INFORMATION 7
SPAN DYNAMICS AND CONFLICT MANAGEMENT 8
ESSAY QUESTIONS 10
Multiple choice questions.
Transparency Reveal exactly what the business wants and what it stands for.
Conflict A disagreement between people.
Memorandum of A document that states the rights, duties and responsibilities of
Association shareholders, directors and other stakeholders in the company.
Lease contract The contract between parties that grants conditional ownership of an
asset for a specified period of time. Parties involved in lease agreement:
lessee and lessor
Indigenous Knowledge, practices and skills developed by indigenous people to
knowledge improve their quality of life.
Objectivity theory Moral values can be objectively true, independent of individual personal
feelings.
Creative thinking The process of creating something new, which is valuable and useful.
Force field analysis This problem-solving technique considers all the pros and cons of a
decision.
Quality assurance Example: Caring about the quality of work before it is submitted.
Stakeholders All parties who have an interest in the business and who are affected by
the change
Franchising Franchising refers to the purchase of a business idea.
Integrity Refers to working honestly, according to the norms and standards of the
business.
Partnership Is a business where all the owners have unlimited liability for the debts
of the business.
Contradictory Contradictory thinking goes against popular beliefs.
thinking
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
