Chapter 13 - Case Management Questions
and Answers Updated 2026
Which of the following best describes case management?
a. A tool of health maintenance organizations
b. Targeted toward a specific segment of the population
c. Implemented with individual clients
d. Used to monitor the health status, resources, and outcomes for an aggregate - AnswerC
(Case management, in contrast to the definition of care management, involves activities
implemented with individual clients in the system.)
Which of the following best describes why planning care for an individual is so challenging in today's
health care system?
a. Because today's clients have high expectations of the health care system
b. Because multiple providers, payers, and settings have to be coordinated
c. Because of the new high technology constantly being created and used for client treatment
d. Because so many different health care providers are in the acute care setting today - AnswerB
Which of the following best describes the primary problem that can result from health care today
being given by many different care providers?
a. Clients are not sure which provider to see first.
b. Health care providers have to make referrals to other providers.
, c. Clients sometimes are not sure who their primary provider is.
d. Overuse, underuse, or gaps in care may result. - AnswerD
Which of the following public health nurse applicants is the least qualified for a position of case
manager in a rural county?
a. A 24-year-old who has a master's degree in public health
b. A 34-year-old who will be moving from a large city
c. A 44-year-old who was born and raised in the community
d. A 54-year-old who, until recently, was a member of the community's school board - AnswerB
Which of the following best explains why every client doesn't receive care from a case manager?
a. Case management time is demanding; thus it is restricted to complex cases.
b. Many health agencies do not employ case managers.
c. Most clients would not benefit from case management.
d. Most nurses do not know how to function as case managers. - AnswerA
The nurse suggests use of telehealth to assess how a client is progressing. Which of the following
resources must be available for continuing care to be implemented?
a. A physician who is willing to use wireless prescriptions and plans of care
b. Family permission for the nurse to make home visits
and Answers Updated 2026
Which of the following best describes case management?
a. A tool of health maintenance organizations
b. Targeted toward a specific segment of the population
c. Implemented with individual clients
d. Used to monitor the health status, resources, and outcomes for an aggregate - AnswerC
(Case management, in contrast to the definition of care management, involves activities
implemented with individual clients in the system.)
Which of the following best describes why planning care for an individual is so challenging in today's
health care system?
a. Because today's clients have high expectations of the health care system
b. Because multiple providers, payers, and settings have to be coordinated
c. Because of the new high technology constantly being created and used for client treatment
d. Because so many different health care providers are in the acute care setting today - AnswerB
Which of the following best describes the primary problem that can result from health care today
being given by many different care providers?
a. Clients are not sure which provider to see first.
b. Health care providers have to make referrals to other providers.
, c. Clients sometimes are not sure who their primary provider is.
d. Overuse, underuse, or gaps in care may result. - AnswerD
Which of the following public health nurse applicants is the least qualified for a position of case
manager in a rural county?
a. A 24-year-old who has a master's degree in public health
b. A 34-year-old who will be moving from a large city
c. A 44-year-old who was born and raised in the community
d. A 54-year-old who, until recently, was a member of the community's school board - AnswerB
Which of the following best explains why every client doesn't receive care from a case manager?
a. Case management time is demanding; thus it is restricted to complex cases.
b. Many health agencies do not employ case managers.
c. Most clients would not benefit from case management.
d. Most nurses do not know how to function as case managers. - AnswerA
The nurse suggests use of telehealth to assess how a client is progressing. Which of the following
resources must be available for continuing care to be implemented?
a. A physician who is willing to use wireless prescriptions and plans of care
b. Family permission for the nurse to make home visits
