(Chapters 1-5) Questions And
Answers.
Human Resource Management - Answer the process of managing human talent to achieve
and organization's objectives
Human Capital - Answer knowledge, skills, and capabilities of individuals that have economic
value to an organization
downsizing - Answer planned elimination of jobs
outsourcing - Answer hiring outside the company to perform processes previously done within
the firm
offshoring - Answer sending jobs to other countries
Issues in HRM due to globalization - Answer (1) better informed employees who are willing to
pursue global job opportunities, (2) gauging the knowledge and skill base of workers worldwide,
(3) relocating and training foreign managers abroad to direct the efforts of an international
workforce
corporate social responsibility - Answer responsibility of the firm to act in the best interest of
the people and communities affected by its activities
sustainability - Answer ability to produce a good or service without damaging the environment
or depleting a resource
collaborative software - Answer allows workers to interface and share information with one
another electronically
knowledge workers - Answer workers whose responsibilities extend beyond the physical
execution of work to include planning, decision-making, and problem solving
, managing the size of the workforce - Answer size should match the firm's demand
requirements, strategic decision, and competition
nearshoring - Answer bringing jobs closer to domestic countries
homeshoring - Answer outsourcing work to domestic workers who work out of their homes
furloughing - Answer the practice of requiring employees to take time off for either no pay or
reduced pay
employee leasing - Answer dismissing employees who are then hired by a leasing company
and contracting with that company to lease back the employees
silent generation - Answer generation from 1900-1945
baby boomers - Answer generation from 1946-1964
generation X - Answer generation from 1965-1980
millennials - Answer generation from 1981-2000
Nexters - Answer generation from 2001 and after
employee engagement - Answer the extent to which employees are enthused about their
work and committed to it
Line Managers - Answer non-HR managers who are responsible for overseeing the work of
other employees
responsibilities of HR managers - Answer strategic advise and counsel, service, policy
formulation and implementation, employee advocacy