Questions with Complete Solutions
Human Resource Management (HRM) - Answer Consists of all activities involved with acquiring,
developing, and compensating the people who do the company's work
360-degree feedback - Answer Uses performance feedback gathered from a broad range of people with
whom the employee works rather than from just the employee's manager
Employee assistance programs - Answer Provide confidential personal problem-solving, counseling, and
support services for employees
Job description - Answer A list of the basic tasks that make up a job
Job specification - Answer A list of the qualifications a worker needs to d that job
Promotion - Answer The advancement of an employee within a company to a position with more
authority and responsibility
Transfer - Answer The assignment of an employee to another job in the company that, in general,
involves the same level of responsibility and authority as the person's current work
Discharge - Answer The release of an employee from the company due to inappropriate work behavior
Layoff - Answer A temporary or permanent reduction in the number of employees because of a change
in business conditions
Employee turnover - Answer The rate at which people enter and leave employment in a business during
a year
, Method 1 of Calculating the Rate of Employee Turnover - Answer # of employees who have terminated
employment with the business / average # of employees = % of employee turnover
Method 2 of Calculating the Rate of Employee Turnover - Answer # of employees hired to replace
employees who have terminated employment with the business / average # of employees = % of
employee turnover
Exit interview - Answer A formal interview with an employee who is leaving the company to determine
his or her attitudes about the company and suggestions for improvement
Americans with Disabilities Act (ADA) - Answer Prohibits employments discrimination against individuals
with physical and mental handicaps or chronic illnesses if they are able to perform the basic functions
under the job
Fair Labor Standards Act (FLSA) - Answer Prescribes standards for wages and overtime pay
Occupational Safety and Health Act (OSHA) - Answer Regulates safety and health conditions in most
businesses
Social Security - Answer A social insurance program funded through payroll contributions
Medicare - Answer Provides supplemental health insurance for retirement-age people as well as others
with specified disabilities
Workers' compensation - Answer Requires all employers to provide insurance for the death, injury, or
illness of employees that result from their work
Unemployment insurance - Answer A state-mandated program that provides temporary income to
individuals who have been laid off from their jobs
Family And Medical Leave Act (FMLA) - Answer Requires that employers covered by the law must allow
an eligible employee up to a total of 12 weeks of leave during a year for new child, immediate family
member's health, or medical leave