Complete test bank__
Organizational Behavior, 19th Edition (2025/2026)
by Stephen P. Robbins
,2 Organizational Behavior, Global Edition
Table of Contents
PART 1: INTRODUCTION 3
CHAPTER 1 WHAT IS ORGANIZATIONAL BEHAVIOR? 3
PART 2: THE INDIVIDUAL 29
CHAPTER 2 DIVERSITY IN ORGANIZATIONS 29
CHAPTER 3 ATTITUDES AND JOB SATISFACTION 48
CHAPTER 4 EMOTIONS AND MOODS 74
CHAPTER 5 PERSONALITY AND VALUES 99
CHAPTER 6 PERCEPTION AND INDIVIDUAL DECISION MAKING 123
CHAPTER 7 MOTIVATION CONCEPTS 147
CHAPTER 8 MOTIVATION: FROM CONCEPTS TO APPLICATIONS 171
PART 3: THE GROUP 194
CHAPTER 9 FOUNDATIONS OF GROUP BEHAVIOR 194
CHAPTER 10 UNDERSTANDING WORK TEAMS 220
CHAPTER 11 COMMUNICATION 242
CHAPTER 12 LEADERSHIP 264
CHAPTER 13 POWER AND POLITICS 288
CHAPTER 14 CONFLICT AND NEGOTIATION 310
CHAPTER 15 FOUNDATIONS OF ORGANIZATION STRUCTURE 331
PART 4: THE ORGANIZATION SYSTEM 353
CHAPTER 16 ORGANIZATIONAL CULTURE 353
CHAPTER 17 HUMAN RESOURCE POLICIES AND PRACTICES 375
CHAPTER 18 STRESS AND HEALTH IN ORGANIZATIONS 394
,3 Organizational Behavior, Global Edition
Organizational Behavior, 19e (Robbins/Judge)
PART 1: INTRODUCTION
Chapter 1 What Is Organizational Behavior?
1) _________________ Are Defined As People Who Oversee The Activities Of Others And Who Are
Responsible For Attaining Goals In Organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer:> B
EXPLANATION: Managers Are Individuals Who Coordinate And Oversee The Work Of Others To Achieve
Organizational Goals. Unlike Assistants Or Interns, Managers Carry Authority And Decision-Making
Power.
2) Sally Mitchell Works As A Manager At An Environmental Organization. She Is Currently Working
On A Global Warming Project And Decides What Tasks Related To Creating Awareness About The Issue
Need To Be Done. In Addition, She Is Also Deciding Which Members Of Her Team Will Work On Engaging
With The Public And Which Will Work On Lobbying With The Government. She Is Also Assigning People
As Team Members To Ensure That Tasks Are Undertaken On Time. Which Of The Following Categories
Of Functions Is Mitchell Undertaking?
A) Planning
B) Organizing
C) Scrutinizing
D) Controlling
E) Envisioning
Answer:> B
, 4 Organizational Behavior, Global Edition
EXPLANATION: Organizing Involves Determining What Tasks Need To Be Done, Who Does Them, How
The Tasks Are Grouped, Who Reports To Whom, And Where Decisions Are Made. Sally Is Assigning Roles
And Structuring Tasks—This Is The Organizing Function.
3) Johanna Reid, A Campaign Manager At A Child Rights Organization, Recently Started Working On
An Illiteracy Project. During The Project, She Needs To Motivate Team Members To Attain Their Project
Milestones And Direct Them Through Different Phases Of The Project. Which Of The Following Kinds Of
Functions Will These Tasks Be Covered Under?
A) Planning
B) Organizing
C) Scrutinizing
D) Evaluating
E) Leading
Answer:> E
EXPLANATION: Leading Includes Motivating, Directing, And Otherwise Influencing People To Work Hard
To Achieve The Organization’s Goals. Johanna Is Motivating And Directing Her Team, Which Falls Under
Leading.
4) Lesley Torres Is A Project Manager For The Campaign "Action Against Deforestation In
Indonesia". She Recently Faced A Glitch When The Campaign Could Not Be Launched Publicly According
To Schedule. Torres Monitored The Schedule To Find The Cause Of The Delay, Before Speeding Up The
Implementation Process By Allocating More Members For The Implementation Phase. By Doing This,
Which Of The Following Functions Is She Performing?
A) Controlling
B) Planning
C) Formulating
D) Leading
E) Organizing
Answer:> A
EXPLANATION: Controlling Involves Monitoring Performance, Comparing It With Goals, And Taking
Corrective Action. Lesley Is Monitoring And Adjusting The Implementation—Classic Controlling Function.